Early years · Early years complaint outcome
Willows Before & After School at St Andrews
Summary
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- Inspection datesingle source
28 Apr 2025
- URN verified
EY391833
Deep dive
What this report says
In plain English
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Strengths
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No standout praise found.
Concerns
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Next steps
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Anatomy of the report
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- Pages
- 2
- Words of findings
- 336
- about usual (typical 281)
- Reading level
- Hard
- Flesch 41, typical 42
- Average sentence
- 16 words
- Next steps
- 1
- typical 1
- Hedged sentences
- 5%
- “some”, “not always”, “most”…
Where the words go
Full report text
Summary of outcome
All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.
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Summary of outcome
On 21 March 2025, we received concerns that the provider was not meeting requirements relating to safeguarding policies and procedures, concerns about children's safety and welfare and qualifications, training, support and skills. On 4 April 2025, the provider notified us about matters relating to the same requirements.
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Summary of outcome
On 28 April 2025, we carried out a regulatory telephone call. We found the provider was not meeting some of the requirements. We have issued actions for the provider to take. The provider will be able to give parents further information about this.
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Summary of outcome
n ensure that staff are deployed effectively so that children are adequately supervised and kept safe
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Summary of outcome
n ensure staff implement safeguarding procedures to refer concerns about children's safety or welfare to the relevant authorities
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Summary of outcome
n train staff to identify signs of possible abuse and neglect and respond in a timely and appropriate way.
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Summary of outcome
We will monitor the provider's response to ensure the actions are successfully completed. The provider is still registered with Ofsted.
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Summary of outcome
On 16 May 2025, the provider responded to the actions set. We found that the provider had improved their knowledge and understanding of child protection procedures and provided safeguarding training to staff. The provider has made changes to how staff are deployed which means that children are adequately supervised. We are satisfied the provider has met the safeguarding and welfare actions raised. The provider is still registered with Ofsted.
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Publication of complaints
We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.
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Publication of complaints
We publish details of complaints on our website for a period of five years.
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Publication of complaints
For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .
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