Starlybek Care Limited

Inspection report for supported accommodation provider - monitoring visit: Starlybek Care Limited 1 Starlybek Care Limited

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Registered provider: Starlybek Care Limited

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Inspected under the social care common inspection framework

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provider

This supported accommodation service is owned and managed by a private provider. The service can accommodate up to eight children living in three shared premises that are limited to looked-after children and care leavers. At the time of the visit, five children were being supported.

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provider

The registered service manager role has been vacant since January 2025. A manager has been appointed and is in the process of applying to be registered with Ofsted.

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This monitoring visit

Ofsted carried out this visit in response to third party concerns about staff’s ability to manage risk and keep children safe.

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This monitoring visit

Children are supported by staff who know them well and respond to their individual needs. For children whose first language is not English, key information relating to their support, such as the children’s guide, is translated into other languages. This helps children understand what is expected of them and what they can expect when living in this service. Although children chose not to talk to the inspectors, interactions between children and staff were positive, with good levels of emotional support being offered to one child following a distressing incident.

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This monitoring visit

Children are supported well to develop life skills that help them on their journey to independence. The effectiveness of this support is evident in children’s increased confidence and readiness for adult life.

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This monitoring visit

Children benefit from living in homely and well-maintained accommodation. Their bedrooms provide a good space where their privacy and dignity are respected by Inspection report for supported accommodation provider - monitoring visit: Starlybek Care Limited 2 staff. Each week, children are encouraged to come together and be involved in preparing a group meal, promoting a sense of community and belonging.

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This monitoring visit

Since registration, there have been several incidents, including safeguarding concerns. These incidents are well documented, and information was shared with other agencies and professionals, such as children’s social workers, in a timely manner. However, leaders and managers have failed to keep Ofsted informed when significant incidents involving children have occurred. This prevents Ofsted as the regulator from having effective oversight of the service and assessing the risks to children.

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This monitoring visit

Safer recruitment practices are in place. However, some information regarding overseas checks and confirmation of employees’ addresses has not been sufficiently documented. Leaders and managers had not picked up on this shortfall. This potentially compromises the effectiveness of the recruitment process and may not keep children safe.

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This monitoring visit

The new manager is in the process of reviewing systems for maintaining management oversight. This is ongoing and time will be needed to embed these processes. However, this is an early indicator that the manager is focused on improvement. Inspection report for supported accommodation provider - monitoring visit: Starlybek Care Limited 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Supported Accommodation (England) Regulations 2023 and the ‘Guide to the Supported Accommodation Regulations, including Quality Standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

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Requirement Due date

full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 1. (Regulation 17 (1) (3)(d))

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Requirement Due date

In particular, the registered person must ensure that detailed records of all recruitment checks are maintained. 15 May 2025

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Requirement Due date

The registered person must notify the CIECSS and any relevant person without delay if—

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Requirement Due date

a child is involved in or subject to, or is suspected of being involved in or subject to, sexual exploitation or child criminal exploitation;

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Requirement Due date

an incident requiring police involvement occurs in relation to a child and the registered person considers that incident to be serious;

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Requirement Due date

there is an allegation of abuse against the supported accommodation undertaking or a person working for it;

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Requirement Due date

concludes (in which case, the notification must include the outcome of the child protection enquiry);

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Requirement Due date

there is an incident involving the use of a measure of restraint of a child; 15 May 2025 Inspection report for supported accommodation provider - monitoring visit: Starlybek Care Limited 4 there is any other incident relating to a child which the registered person considers to be serious. (Regulation 27 (3)(a)(b)(c)(d)(i)(ii)(e)(f))

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Information about this inspection

The purpose of this visit was to follow up information received by Ofsted and to ensure that the supported accommodation provider was complying with regulation.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for supported accommodation provider - monitoring visit: Starlybek Care Limited 5

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Supported accommodation provider details

Registered provider: Starlybek Care Limited

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Supported accommodation provider details

Registered provider address: 85 Great Portland Street, First Floor, London W1W 7LT

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Inspectors

Julie Cresswell, Social Care Inspector Ann Adesoye, Social Care Inspector Inspection report for supported accommodation provider - monitoring visit: Starlybek Care Limited 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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