Children's home run by Mayden Support Ltd

Inspection report for children’s home: 2763903 1 Registered provider: Mayden Support Ltd Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home registered with Ofsted in February 2025 and is privately owned. It provides care for one child who experiences social and emotional difficulties.

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Information about this children’s home

The home registered with Ofsted in February 2025. This is the home’s first inspection.

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Information about this children’s home

At the time of this inspection, one child was living in the home. The inspector spent time with the child.

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Information about this children’s home

There is currently no registered manager at the home. The interim manager has applied to register with Ofsted.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2763903 2

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Overall experiences and progress of children and young people: good

The child is happy living in the home. Staff have warm and nurturing relationships with the child. The child has formed positive attachments with the staff. This helps the child to feel safe and secure. As a result, the child has made progress in their health, education and life skills.

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Overall experiences and progress of children and young people: good

The child moved in before the home registered with Ofsted. Their family supported them in moving in and enjoyed a meal with the staff and the child. This helped the child to settle. Since moving, the child has experienced a period of stability.

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Overall experiences and progress of children and young people: good

The home environment is comfortable and homely. Staff have implemented the child’s suggestions for the decoration and furnishing of the home. There are photos and the child’s craftwork displayed on the walls. This has led to the child developing a strong sense of belonging and permanence in the home.

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Overall experiences and progress of children and young people: good

The child’s specific health needs are well understood by staff. As a result, the child’s health is improving, and they are learning more about how to keep well. For example, the child has improved oral health and is now better able to manage their personal hygiene. The child is receiving specialist support for their emotional well-being. Arrangements for managing medication are safe and effective.

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Overall experiences and progress of children and young people: good

The child is receiving education in the home and is making progress from their starting point. Staff work in partnership with tutors to encourage achievement. The child’s access to learning continues with bespoke educational activities in the home.

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Overall experiences and progress of children and young people: good

The child takes part in activities they enjoy. Their hobbies and interests are well supported. They have regular horse riding lessons, volunteer in a charity shop, and enjoy jigsaws and walks with staff. Staff help the child develop independence skills. For example, they encourage the child to cook alongside them and manage their money.

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Overall experiences and progress of children and young people: good

Staff support children’s relationships with people who are important to them. They are also sensitive to the child’s feelings following a bereavement. Staff support the child in honouring an important anniversary by releasing balloons or visiting places where the child holds fond memories. This helps the child to maintain their sense of identity.

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How well children and young people are helped and protected: good

Staff understand how the child’s life experiences influence their feelings around safety, which are expressed through behaviours that are complex to manage. Staff have access to external therapeutic support. The therapist and staff work together to help them understand what approaches will suit the child’s individual needs. This provides clear strategies on preventative measures, which staff follow. Inspection report for children’s home: 2763903 3 Staff respond sensitively to the child when concerns arise regarding self-harm. Staff receive training that helps them understand why children harm themselves and identify and reduce risks. The child is offered first aid or medical treatment when necessary. As a result, incidents are reducing.

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How well children and young people are helped and protected: good

Staff receive training in restraint. This is used on occasion to prevent the child from harming themselves and others or damaging property. It is necessary and proportionate, and the child’s views and feelings about being held are sought. The interim manager has good oversight of restrictive practices and helps staff to learn from each incident. As a result, incidents are reducing.

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How well children and young people are helped and protected: good

Staff understand their safeguarding responsibilities and the child’s risks and vulnerabilities. Clear risk assessments and safety plans are in place. The plans are kept under constant review and are frequently updated to ensure that staff have the accurate information that they need to keep the child safe.

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How well children and young people are helped and protected: good

The interim manager and staff work closely with other professionals, including social workers, education and health providers, to ensure that children’s needs are met. The feedback from professionals is positive. Professionals feel that the child has made progress since living in the home, communication is good, and the child is kept safe.

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The effectiveness of leaders and managers: good

The deputy manager has recently been appointed as the manager of the home. She has worked in the home for a considerable time and knows the child and staff well. She has a good understanding of the home’s strengths and areas for development. She advocates well for the child. The interim manager and staff share high aspirations for the child to progress and achieve.

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The effectiveness of leaders and managers: good

Leaders and the interim manager have effective monitoring systems, which helps them to review the quality of care. They use these systems, along with independent visitor reports, to assess and improve the quality of care and progress of children.

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The effectiveness of leaders and managers: good

Team meetings are held monthly. During meetings, staff are given the opportunity to share information and refresh their knowledge around procedures. Staff contribute to the meetings and can reflect on their practice as a group.

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The effectiveness of leaders and managers: good

Staff feel supported and speak positively about working in the home. They receive training and regular reflective supervision to support their practice and development. Staff say their training helps them to care for the child well. This includes training in relation to the therapeutic model of care used.

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The effectiveness of leaders and managers: good

There is a stable core staff team that provides the child with consistent good-quality care. Agency staff have not been used in the home. When there are shortages in staffing, these are covered internally or by staff from the organisation’s other homes in the local area. This promotes continuity of care for the child. Inspection report for children’s home: 2763903 4 Safer recruitment checks are in place. However, leaders and the interim manager have occasionally failed to ensure that gaps in employment are appropriately explained and that adequate references are in place in accordance with regulation. Inspection report for children’s home: 2763903 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

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Requirement Due date

employ an individual to work at the children’s home; or

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Requirement Due date

if an individual is employed by a person other than the registered person to work at the home in a position in which the individual may have regular contact with children, allow that individual to work at the home,

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Requirement Due date

if the individual satisfies the requirements in paragraph (3).

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Requirement Due date

full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32 (1) (2)(a)(b) (3)(d))

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Requirement Due date

Specifically, leaders and managers must ensure that gaps in employment are appropriately explained and that adequate references are received when recruiting staff to ensure the protection of children. 30 May 2025

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2763903 6

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Children’s home details

Registered provider address: Brulimar House, Jubilee Road, Manchester M24 2LX

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Inspector

Julia Tompson, Social Care Inspector Inspection report for children’s home: 2763903 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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