Children's home run by TJY Care Ltd

Inspection report children’s home: 2796263 1 Registered provider: TJY Care Ltd Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

A private company owns this home. It provides care for up to two children who have social and emotional difficulties. At the time of this inspection, two children were living in the home. Both children were spoken with during the inspection.

p.1

Information about this children’s home

A suitably qualified and experienced manager is in post.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

good

How well children and young people are helped and protected good

p.1

good

The effectiveness of leaders and managers good

p.1

good

The children’s home provides effective services that meet the requirements for good.

p.1

good

Date of last inspection: not previously inspected

p.1

good

Overall judgement at last inspection: not applicable

p.1

good

Enforcement action since last inspection: not applicable Inspection report children’s home: 2796263 2

p.1

Overall experiences and progress of children and young people: good

Children make progress in this home and are valued by the adults who look after them. Staff take time to understand the unique needs of each child and are clear on the importance of building long-lasting and meaningful relationships with the children. Secure relationships with staff help the children to explore their feelings, which helps them to better understand their emotions and behaviours.

p.2

Overall experiences and progress of children and young people: good

The home environment is warm and welcoming with shared spaces for eating together, relaxing and gaming. The children’s bedrooms are personalised in their own unique styles. The home is decorated with photos, pictures and bespoke pieces of art created by the children. There is a basketball court set up in the garden to support one child’s keen interest and talent in this sport.

p.2

Overall experiences and progress of children and young people: good

Staff understand the importance of education and support children to attend school. Leaders and managers strongly advocate for children to receive their educational entitlement, and they challenge the wider network when there are gaps. When children are unable to attend school, staff source a wide range of age-appropriate learning opportunities, such as museum visits. Children are encouraged to pursue their interests and explore new hobbies, which complement their education. One child’s keen interest in reading is supported by regular trips to the library.

p.2

Overall experiences and progress of children and young people: good

Children’s views are listened to and responded to in various ways, including access to independent advocacy. Staff support the children to speak about a range of sensitive issues. In addition to ad hoc conversations, leaders and managers carefully consider the needs of the children and ensure that there is a focus on targeted and meaningful topics for each child. Records are clearly written using child-focused language, and they include management oversight.

p.2

Overall experiences and progress of children and young people: good

Staff use a relationship-based approach to exploring behaviour, encouraging children to talk about worries or concerns. Rewards are used meaningfully for each child and as part of an overall, strengths-based approach to support the children to understand and value positive behaviour.

p.2

Overall experiences and progress of children and young people: good

Staff take time to listen to how the children wish to see and spend time with their relatives and friends. Staff work with the children’s family members to ensure that they maintain regular, meaningful, and safe contact with their loved ones.

p.2

Overall experiences and progress of children and young people: good

Staff understand the importance of children learning age-appropriate independence skills. The children are actively encouraged to be involved in shopping, meal planning and cooking. Staff understand the value of healthy routines for the children; however, more could be done to ensure that one child has a healthy sleep routine. Inspection report children’s home: 2796263 3

p.2

How well children and young people are helped and protected: good

Safeguarding concerns are well managed with robust and timely action taken to address issues. Incident reports are clearly recorded with management oversight and some learning from practice. When children go missing from home, staff are persistent in their attempts to locate them and ensure that family and relevant professionals are kept up to date. When children return home, they are warmly welcomed back and offered food and nurture.

p.3

How well children and young people are helped and protected: good

There are very few incidents for staff to manage. Staff use the positive relationships they have with the children effectively to intervene and minimise risk during periods of distress. Restraint is not used. Children are supported by skilled staff to have positive relationships with one another.

p.3

How well children and young people are helped and protected: good

An age-appropriate approach is taken in relation to monitoring mobile phones and internet use. Staff have open conversations with the children about any concerns, and there is an educative approach taken. Staff support children to take age-appropriate risks as part of their development and to learn skills to help keep themselves safe. Children spend meaningful time with their friends in the community without any unnecessary restrictions.

p.3

How well children and young people are helped and protected: good

Leaders and managers fill vacancies by following a robust safer recruitment process. New staff are subject to a thorough induction process, involving comprehensive training, additional support and supervision. Medication is safely stored and administered by knowledgeable staff.

p.3

How well children and young people are helped and protected: good

Despite the clear progress of both children, some needs and contextualised risks for one child are not fully understood by all staff and more could be done to explore the individual risk factors and to further promote this child’s health and well-being.

p.3

The effectiveness of leaders and managers: good

The home is led by a dedicated manager who has a good understanding of the children’s needs. The manager is a strong advocate for the children and provides good challenge to the wider network when there are gaps in planning or services.

p.3

The effectiveness of leaders and managers: good

Leaders and managers ensure that there are enough staff to care for the children, and agency staff are not used. Staff know the children well and demonstrate commitment and compassion in their roles.

p.3

The effectiveness of leaders and managers: good

Leaders and managers respond to children’s views in a number of ways, and children are involved in decision-making in the home. Children know who to speak to if they are unhappy or wish to make a complaint. Both of the children have access to independent advocates. Inspection report children’s home: 2796263 4 Staff speak positively about the support of leaders and managers. Leaders and managers ensure that staff are up to date with mandatory training and organise bespoke training to support staff to respond to the individual needs of the children.

p.3

The effectiveness of leaders and managers: good

Leaders and managers ensure that they work closely with the multi-agency network around each child. Professional’s feedback is positive about staff, the care of the children and the progress they are making.

p.4

The effectiveness of leaders and managers: good

Systems used to record the child’s journey are kept up to date and provide meaningful plans for staff to follow. There is clear management oversight in the records, which include some follow-up actions.

p.4

The effectiveness of leaders and managers: good

Supervision and team meetings take place regularly, but more could be done to ensure there is regular reflection on practice. There is a lack of critical challenge to accurately understand the home’s performance and areas for further development. Inspection report children’s home: 2796263 5

p.4

Recommendation

 Staff should provide a nurturing environment that is welcoming, supportive, and which provides appropriate boundaries in relation to behaviours and daily routines. In particular, staff should ensure healthy sleep routines. (‘Guide to the Children’s Homes Regulations, including the quality standards, pages 15, paragraph 3.7)

p.5

Recommendation

 Staff should continually and actively assess the risks to each child and the arrangements in place to protect them. In particular, staff should ensure that they demonstrate professional curiosity when responding to incidents. (‘Guide to the Children’s Homes Regulations, including the quality standards, page 42, paragraph 9.5)

p.5

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards. Inspection report children’s home: 2796263 6

p.5

Children’s home details

Registered provider address: Friendship Hall, Sutton New Road, Birmingham B23 6QR

p.6

Inspector

Stacey Pellow, Social Care Inspector Inspection report children’s home: 2796263 7 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.6

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.7

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.7

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.7