Children's Home run by Sunrise Hill Care North Ltd in Enfield

Inspection report for children's home: 2718094 1 Registered provider: Sunrise Hill Care Ltd

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is privately run and provides care for up to six children who experience social and emotional difficulties. At the time of this inspection, five children were living at the home.

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Information about this children’s home

A new manager started at the home in April 2024 and was registered with Ofsted in September 2024.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children's home: 2718094 2

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Inspection date Inspection type Inspection judgement

12/08/2024 Full Good 18/10/2023 Full Good Inspection report for children's home: 2718094 3

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Overall experiences and progress of children and young people: good

Children live in a warm and welcoming environment, where they say they feel safe and secure. Their bedrooms are spacious and well maintained and have en-suite bathrooms, ensuring their comfort and privacy. The home also features a sensory room, where children enjoy activities, such as playing on a games console, playing board games and watching movies.

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Overall experiences and progress of children and young people: good

Staff regularly carry out key-work sessions with the children, focusing on their needs, previous experiences and any worries. These sessions support children in understanding their childhood experiences, to build their social skills and improve self-awareness.

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Overall experiences and progress of children and young people: good

Children are supported to engage in education. Staff work well with external professionals to ensure that plans are put in place to support children who struggle to attend school. Staff and managers advocate on behalf of children to help to find and secure the right education placements.

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Overall experiences and progress of children and young people: good

Children are involved in their care planning, which takes account of their cultural backgrounds. Care plans are individualised and children are supported to celebrate religious festivals. However, for two children, their care plans do not address some of their specific needs. For example, staff have not arranged health appointments to follow up historical health concerns, in line with the local authorities’ care plans.

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Overall experiences and progress of children and young people: good

Managers complete a matching risk assessment when considering a new child’s move into the home. However, although this is informative, it does not always take into account the local area and whether this could pose a risk to the child.

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Overall experiences and progress of children and young people: good

Children take part in a diverse range of activities. These include visits to an aquarium, the local Premier League football club, playing crazy golf, trips to the zoo and cinema, trampolining and going for meals at restaurants. Staff celebrate children’s birthdays with parties in the home.

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Overall experiences and progress of children and young people: good

Staff carry out room searches when there are concerns for children’s safety and remove anything that could be harmful. Children are informed and the searches are recorded.

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Overall experiences and progress of children and young people: good

Staff help children to stay in touch with those people who are important to them. Staff encourage family visits that help children to feel part of their families, despite living away from them.

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How well children and young people are helped and protected: good

When incidents happen in the home, staff, leaders and managers address the concerns immediately by providing support to the children and ensuring that social workers, parents and Ofsted are informed. Inspection report for children's home: 2718094 4 Incidents of children going missing from the home have significantly reduced. When children do go missing, staff make efforts to stay connected with them and report them missing. At times, they have collected them from known locations in accordance with the missing-from-home protocol. Managers request independent return home interviews.

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How well children and young people are helped and protected: good

Children know how to make a complaint and are supported to do so. Allegations and complaints are managed well. The manager communicates with social workers and local authority designated officers when allegations are made against staff.

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How well children and young people are helped and protected: good

Medication is clearly labelled and detailed information is recorded on individualised medication sheets. Staff carry out medication audits twice a day. However, there is no system in place for leaders and managers to monitor this practice to ensure that their policies on the administration of medicines are consistently followed.

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How well children and young people are helped and protected: good

Children’s risk assessments do not consistently include all identified risks. For instance, the risk assessment for one child does not include the local authority’s concerns about the child’s access to online content that could potentially cause them distress.

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How well children and young people are helped and protected: good

Leaders and managers follow safe recruitment processes and there are several measures in place to ensure that only suitable staff are employed to work with children.

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The effectiveness of leaders and managers: good

Leaders and managers know the home well. They understand the home’s strengths and areas for development. The home has an up-to-date workforce development plan. This supports managers’ ability to address shortfalls and to drive forward continuous improvement.

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The effectiveness of leaders and managers: good

Staff receive a wide range of training covering varied topics. Induction for new staff is comprehensive and ensures that staff gain the initial knowledge they need. The training matrix has additional training specific to children’s needs, however, this is not always prioritised, which may restrict the staff team’s ability to meet children’s needs.

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The effectiveness of leaders and managers: good

Staff benefit from comprehensive supervision sessions and annual appraisals. Regular supervision sessions provide opportunities for staff to reflect on their practice, discuss the care of children and review their learning and development needs.

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The effectiveness of leaders and managers: good

The registered manager has built relationships with parents and partner agencies, receiving compliments on their communication skills. Leaders and managers consistently attend meetings relating to the children and engage well with parents. Feedback from professionals about the home is complimentary. They acknowledge the positive relationships the staff have with families and professionals. Inspection report for children's home: 2718094 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child. (Regulation 12 (1) (2)(a)(i))

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Requirement Due date

In particular, the registered person must ensure that risk assessments take account of the local authorities concerns. 2 June 2025

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Requirement Due date

The registered person must make arrangements for the handling, recording, safekeeping, safe administration and disposal of medicines received into the children’s home. (Regulation 23 (1))

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Requirement Due date

In particular, the registered person must ensure a system is in place to monitor and review staff administration of medication. 2 June 2025

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Recommendations

 The registered person should ensure that the impact risk assessments consider the location risk assessment and provide a conclusion of the risks for the child being considered. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 56, paragraph 11.4)  The registered person should ensure that when a child needs ongoing additional health support, staff work with children’s placing authorities to enable proper and immediate access to the support required. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 31, paragraph 7.13) Inspection report for children's home: 2718094 6  The registered person should ensure that training sessions are prioritised to support staff’s training needs, to reflect the needs of children living in the home. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 53, paragraph 10.11)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: 2718094 7

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Children’s home details

Registered provider: Sunrise Hill Care Ltd

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Children’s home details

Registered provider address: 180 Muswell Hill Road, London N10 3NG

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Children’s home details

Responsible individual: Stellakis Miltiadous

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Inspector

Ruth Okezie, Social Care Inspector Inspection report for children's home: 2718094 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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