Children's Home run by Prosper and Enterprise Limited in Surrey

Inspection report for children’s home: 2619057 1 Registered provider: Prosper and Enterprise Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned and run by a private organisation and provides care for up to five children who experience social and emotional difficulties. This includes children who may have additional needs, such as autism and complex associated difficulties.

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Information about this children’s home

At the time of this inspection, four children were living in the home.

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Information about this children’s home

The manager registered with Ofsted in August 2021.

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Information about this children’s home

The registered provider has appointed a new responsible individual, and we are currently checking whether this person has the relevant capacity, experience and skills to carry out the role.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: requires improvement to be good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2619057 2

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Inspection date Inspection type Inspection judgement

11/07/2024 Full Requires improvement to be good 05/02/2024 Full Good 21/02/2023 Full Good 21/03/2022 Full Good Inspection report for children’s home: 2619057 3

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Overall experiences and progress of children and young people: good

Children make progress because they are cared for by a team of staff who genuinely care for them. Staff have built trusting relationships with the children, and there are warm interactions between them. The children are happy with their care and say they would ask any staff member for help if needed.

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Overall experiences and progress of children and young people: good

Staff have built connections with the local community, facilitating the children’s welcome to the neighbourhood. One child takes pride in regularly assisting a neighbour with household tasks.

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Overall experiences and progress of children and young people: good

Most of the children have made progress in education. Staff promote education, and the children understand the importance of engaging in it. Staff provide support to children who do not have educational placements, enabling them to access education at home. With staff support, the children engage in gardening, baking, reading, mathematics, and English activities. The manager seeks alternative education for the children who struggle in mainstream provisions. The children of school-leaving age have secured college placements. One child has recently attended a job interview at a local supermarket.

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Overall experiences and progress of children and young people: good

Children’s views are important to staff. Through individual sessions and children’s meetings, the children can voice their wishes about the way they are looked after, changes to the home environment, and meal and activity planning. The children can personalise their bedrooms and decorate them as they wish. The children have pets that they care for and receive staff support if required. One child recently created a presentation to explain why they wanted a particular pet. The child was confident that staff would listen to their views and wishes.

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Overall experiences and progress of children and young people: good

Children have access to a range of activities, and staff encourage them to pursue their hobbies and interests. One child is a member of a boxing gym and regularly trains there, while another child frequently attends martial arts classes. The staff are making plans for the children to go on holiday in the summer. Staff have consulted the children on destinations for their upcoming holiday, including exploring opportunities abroad.

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Overall experiences and progress of children and young people: good

Staff ensure that the home is clean and tidy. Staff have recently redecorated parts of the home. However, other areas of the home are looking worn and tired. Some areas need repainting, and the privacy film on windows around the home needs replacing.

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How well children and young people are helped and protected: good

Staff know the children well and understand how to manage their known risks and vulnerabilities. The children’s plans clearly describe how to keep them safe and give staff clear guidance around their individual support needs. Staff have recently attended training around restorative practice. Staff now encourage the children to take restorative action where appropriate instead of immediately applying a consequence. Inspection report for children’s home: 2619057 4 Staff manage safeguarding concerns well with the children’s safety as a priority. Staff can explain safeguarding processes. The manager responds promptly to safeguarding concerns to ensure that they are well managed and that the children are safe. Staff use individual sessions to enhance the children’s understanding of how to keep safe. Staff feel confident about discussing difficult topics with the children, such as the effects of substance misuse, staying safe in the community, and what consent in relationships

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How well children and young people are helped and protected: good

looks like. Consequently, the children can make better-informed decisions about their safety.

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How well children and young people are helped and protected: good

Children experience well-coordinated responses from staff when they are missing from home. Staff persist in looking for the children when they are missing from home, which helps to ensure their safe return home. The children are offered an opportunity to speak with an independent person about why they went missing. The local police highlight how efficient staff are at searching for and locating the children before needing to involve them.

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How well children and young people are helped and protected: good

Physical interventions are infrequent and only used when they are necessary to keep the children safe. Before resorting to physical intervention, staff attempt to calm the children verbally. Staff reflect on incidents with the manager to understand if there are any lessons that can be learned. Staff understand how the children’s experiences can affect their ability to manage their emotions. The staff provide the children opportunities to talk openly about their feelings after incidents and explore other ways to express their emotions.

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How well children and young people are helped and protected: good

The manager ensures that only suitable staff are employed to care for the children. Safer recruitment checks have improved since the last inspection because the manager now carries them out herself.

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The effectiveness of leaders and managers: good

An experienced and enthusiastic manager manages the home efficiently. The staff feel well supported and speak highly of the manager. Staff receive an intensive induction and regular monthly supervision sessions. Team meetings are well attended by staff and held regularly. They are a useful forum for discussion about practice and the day-to-day care of the children.

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The effectiveness of leaders and managers: good

The manager has made improvements to the staff team since the last inspection. The manager is dedicated to building a team that supports one another and is appropriate for the children. Staff morale is high, and they describe themselves as a ‘family’.

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The effectiveness of leaders and managers: good

The manager has effective monitoring and reviewing tools in place. This allows her to have robust oversight of the home. The manager knows the plans for all the children and can confidently describe the progress the children have made. The manager has built good relationships with the children. Inspection report for children’s home: 2619057 5 The manager is a strong advocate for the children and strives to ensure the best outcomes for them. She is committed to ensuring that the children in her care receive the best possible experience. The manager is not afraid to challenge services when they have made decisions that are not in children’s best interests.

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The effectiveness of leaders and managers: good

The staff team and the manager have built positive relationships with a range of families and professionals. Professionals speak highly of the care provided for the children. The manager understands the importance of securing external services to help meet the children’s needs. One parent described their appreciation of the staff for giving their child opportunities to ‘rebuild and redirect’ their life. Inspection report for children’s home: 2619057 6

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Recommendation

 The registered person should ensure that the home is a well-maintained environment. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 15, paragraph 3.9)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2619057 7

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Children’s home details

Registered provider: Prosper and Enterprise Limited

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Children’s home details

Registered provider address: 74A Station Road East, Oxted RH8 0PG

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Inspector

Louise Webling, Social Care Inspector Inspection report for children’s home: 2619057 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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