Children's Home run by Hexagon Care Services Limited in Coventry

Assurance inspection report for children’s home: SC482683 1 SC482683

p.1

Registered provider: Hexagon Care Services Limited

p.1

Inspected under the social care common inspection framework

p.1

Information about this children’s home

A private company operates this home. It provides care for up to four children who may have social and emotional difficulties.

p.1

Information about this children’s home

The registered manager post has been vacant since November 2024. A new manager has been appointed and has applied to register.

p.1

Information about this children’s home

Two children were living at the home at the time of the inspection.

p.1

Inspection date: 19 March 2025

Date of last inspection: 15 October 2024

p.1

Inspection date: 19 March 2025

Judgement at last inspection: requires improvement to be good

p.1

Inspection date: 19 March 2025

Enforcement action since last inspection: none

p.1

Information about this inspection

At this inspection, the inspector evaluated:

p.1

Information about this inspection

 the care of children  the safety of children  the effectiveness of leaders and managers. The inspector has looked closely at the experiences and progress of children, using the social care common inspection framework. This assurance inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Assurance inspection report for children’s home: SC482683 2

p.1

Findings from the inspection

We did not identify any serious or widespread concerns in relation to the care or protection of children at this assurance inspection.

p.2

Findings from the inspection

Children have good relationships with staff. Children spoke positively about their relationships with staff and said that they felt happy and safe in the home.

p.2

Findings from the inspection

Children’s care and behaviour support plans are individualised and inform staff about how best to support each child. These are regularly reviewed to ensure that staff can meet the needs of children and keep them safe.

p.2

Findings from the inspection

The relationship between the two children has improved since the last inspection. Managers and staff have provided good support to the children to help them improve their relationship. This has reduced incidents between the children significantly. Both children spoke positively about their relationship with each other. However, staff do not consistently evidence the work that they do with children to help them understand healthy relationships.

p.2

Findings from the inspection

Education is promoted by staff and children are supported to attend their education settings. For one child, staff have successfully supported their transition to a new provision and the child is now attending full-time education, which is considerable progress. The child spoke positively about their school and said that they are happy there.

p.2

Findings from the inspection

Since the last inspection, one child has been absent without permission several times. Staff have followed the relevant risk assessments and protocols and have worked well with family and professionals to ensure that the child was safe. The child’s social worker spoke positively about how staff worked in partnership with the local authority and family to ensure the child’s safety.

p.2

Findings from the inspection

There has been one incident where physical restraint was used since the previous inspection. The manager concluded that the restraint was appropriate and proportionate to ensure the safety of the child who was walking out on to a busy road. However, the method used was not approved. This was not accounted for by the manager and the evaluation did not identify any learning for the member of staff or impact on the child.

p.2

Findings from the inspection

When children have raised concerns about staff practice, managers have followed the correct procedures, and when necessary, taken immediate action. This has ensured that children have been safeguarded effectively. However, managers have not notified Ofsted as required.

p.2

Findings from the inspection

Staff complete regular direct work with the children to support their emotional and physical well-being and meet their individual needs. These are positive sessions for the children. However, staff records of the sessions are not consistent in style and Assurance inspection report for children’s home: SC482683 3 do not always gather children’s voices. This is a missed opportunity to ensure the work remains appropriate and meets children’s needs.

p.2

Findings from the inspection

The manager and responsible individual have worked hard to ensure that there are systems in place to oversee the care being provided to children by staff. However, this does not consistently consider the voice of the child and the impact that the care is having on their progress. Assurance inspection report for children’s home: SC482683 4

p.3

Inspection date Inspection type Inspection judgement

15/10/2024 Full Requires improvement to be good 12/09/2023 Full Requires improvement to be good 06/12/2022 Full Requires improvement to be good 15/02/2022 Full Good Assurance inspection report for children’s home: SC482683 5

p.4

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

p.5

Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

p.5

Requirement Due date

helps children aspire to fulfil their potential; and

p.5

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

p.5

Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose.

p.5

Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home.

p.5

Requirement Due date

(Regulation 13 (1)(a)(b) (2)(a)(h)) 19 April 2025

p.5

Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

p.5

Requirement Due date

there is an allegation of abuse against the home or a person working there.

p.5

Recommendations

 The registered person should ensure that staff are familiar with the home’s policies on record-keeping and understand the importance of careful, objective and clear recording. In particular, records of direct work with children should be clear to help understand the benefit of this work, and records should be Assurance inspection report for children’s home: SC482683 6 consistent in style. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 62, paragraph 14.4)  The registered person should ensure that staff address general principles for behaviour management in children’s homes, which include treating each child with understanding, dignity, kindness and respect, and building, protecting and preserving positive relationships between each child and the adults caring for them. In particular, staff should support children in line with their behaviour management plans to ensure they receive positive and safe care. (‘Guide to the

p.5

Recommendations

Children’s Homes Regulations, including the quality standards’, page 46, paragraph 9.35) Assurance inspection report for children’s home: SC482683 7

p.6

Children’s home details

Registered provider: Hexagon Care Services Limited

p.7

Children’s home details

Registered provider address: Unit 1 Tustin Court, Riversway, Preston, Lancashire PR2 2YQ

p.7

Inspector

Hayley Booth, Social Care Inspector Assurance inspection report for children’s home: SC482683 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

p.7

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk .

p.8

Inspector

You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.8

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.8

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.8