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Social care · Social care assurance visit

Children's Home run by Haven Residential Care Ltd in Barking and Dagenham

Inspected 11 Mar 2025 · published 10 May 2025 · URN 2731503

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Summary

No overall grade in this framework

Chelsea Agyeman

What we read, and from where

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  • Group verified

    Haven Residential Care Ltd

  • Inspection date verified

    11 Mar 2025

  • Inspectors verified

    Chelsea Agyeman

  • Name on report verified

    2731503

  • URN verified

    2731503

Page 1 of 7
Page 1 of the report

Deep dive

What this report says

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Tone of the report

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0Mixedmore positive than 67% of reports of this type

In line with other reports of this type.

How the report reads, start to finish

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FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings22w0
  • What needs to improve66w0

Strengths

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No standout praise found.

Concerns

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No strong criticism found.

Next steps

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
7
Words of findings
87
shorter than usual (typical 479)
Reading level
Hard
Flesch 44, typical 47
Average sentence
17 words
Next steps
2
typical 4
Hedged sentences
0%
“some”, “not always”, “most”…

Where the words go

Findings 2%What needs to improve 6%About the inspection 91%

Full report text

Assurance inspection report for children's home: 2731503 1 Registered provider: Haven Residential Care Ltd

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Inspected under the social care common inspection framework

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Information about this children's home

This privately run home provides care for up to two children with social and/or emotional difficulties.

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Information about this children's home

The home registered with Ofsted in December 2023.

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Information about this children's home

There was one child living in the home at the time of the inspection.

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Information about this children's home

Judgement at last inspection: requires improvement to be good

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Information about this children's home

Enforcement action since last inspection: none

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Information about this inspection

At this inspection, the inspector evaluated:

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Information about this inspection

 the care of children  the safety of children  the effectiveness of leaders and managers. Inspectors have looked closely at the experiences and progress of children, using the social care common inspection framework. This assurance inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. Assurance inspection report for children's home: 2731503 2

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Findings from the inspection

We identified no serious or widespread concerns in relation to the care or protection of children at this assurance inspection.

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Findings from the inspection

Since the last inspection, three children have moved into the home, and two have moved out, leaving one child still living at the home.

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Findings from the inspection

Leaders and managers have improved their processes for children's moves into the home. They now ensure that they have all the necessary information. One social worker described the communication between leaders and managers before the child moved in as ‘excellent’.

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Findings from the inspection

The child feels safe in the home and has a positive relationship with the staff. They share their views through regular conversations with staff, therapy sessions and key- work sessions. These sessions help the child to understand the impact of their behaviour and why professionals are concerned. For example, staff discuss with the child how to use public transport safely and how to stay safe in the community.

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Findings from the inspection

Staff recognise the importance of education. Leaders and managers have worked closely with educational professionals to find a suitable tutor for the child. Although the child does not always engage, the leaders and managers have created a structured education plan that is tailored to the child's interests and abilities.

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Findings from the inspection

The child enjoys age-appropriate activities, such as going bowling and enjoying shopping trips. The child has a passion for cooking and staff regularly encourage the child to cook. The registered manager has enrolled the child in a local youth club to provide them with additional social opportunities.

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Findings from the inspection

The child has a risk assessment that details their triggers, protective factors and strategies, so that staff know how to respond to risk. When incidents happen, leaders and managers regularly communicate with children’s professional networks so that there is a consistent understanding of how to support them.

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Findings from the inspection

Leaders and managers explain to the child why there are consequences to their behaviour. Staff support the child to write apology letters so that they can learn from situations.

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Findings from the inspection

When children have gone missing from the home, staff have diligently searched for them and kept professionals and parents informed about the situation. The staff recognise the importance of children participating in return home interviews.

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Findings from the inspection

Leaders and managers maintain regular communication with professionals when they have serious concerns about children's welfare and safety. Staff are well-versed in child protection procedures and know exactly what steps to take if a child discloses a child protection concern. Assurance inspection report for children's home: 2731503 3 Leaders and managers have made progress with the requirements and recommendations made at the last inspection. The senior leadership presence in the home has improved and a new responsible individual has been appointed.

p.2

Findings from the inspection

Children’s records are clear and well organised, and the manager is continuing to refine these documents. The workforce development plan and location risk assessment have been reviewed and updated.

p.3

Findings from the inspection

There is now internal monitoring in place. This helps to highlight shortfalls in practice, with actions of how to mitigate against these.

p.3

Findings from the inspection

Staff say that they feel supported and they enjoy working as a team. Staff say that they benefit from training opportunities, regular supervision sessions and informative team meetings.

p.3

Findings from the inspection

Leaders and managers have not ensured that safer recruitment processes are consistently followed. However, the internal monitoring process has highlighted these shortfalls. Assurance inspection report for children's home: 2731503 4

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Inspection date Inspection type Inspection judgement

07/05/2024 Full Requires improvement to be good Assurance inspection report for children's home: 2731503 5

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Recommendations

 The registered person should ensure that they maintain good employment practice, as set out in regulations 31 to 33. This relates to ensuring that all aspects of Schedule 2 are followed so that only suitable staff are employed to care for the children. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 61, paragraph 13.1) Assurance inspection report for children's home: 2731503 6

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Children's home details

Registered provider: Haven Residential Care Ltd

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Children's home details

Registered provider address: 5 Brayford Square, London E1 0SG

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Inspector

Chelsea Agyeman, Social Care Inspector Assurance inspection report for children's home: 2731503 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk .

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Inspector

You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Inspector

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Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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