Jordan Xavier Connect West Midlands

Inspection report for supported accommodation provider - monitoring visit: Jordan Xavier Connect West Midlands 1 Jordan Xavier Connect West Midlands

p.1

Registered provider: Jordan Xavier Connect Ltd

p.1

Inspected under the social care common inspection framework

p.1

provider

A private provider owns this supported accommodation service. The service has been registered since 28 September 2023. The service is registered to provide support and accommodation in a shared or group-living situation in premises used to accommodate only looked-after children or care leavers.

p.1

provider

At the time of this visit, the provider was providing support and accommodation to 17 children in five premises.

p.1

provider

There is no registered service manager. A manager has been appointed and has submitted their application to Ofsted to register.

p.1

This monitoring visit

This visit was undertaken to address specific concerns received by Ofsted.

p.1

This monitoring visit

Inspectors visited two premises. Four members of staff including the manager, four children and one external professional gave feedback to the inspectors.

p.1

This monitoring visit

Staff know the children well. Children spoke positively about the support they receive from staff. They said they get on well with staff and can talk to them if they have any worries or concerns. They said they feel safe.

p.1

This monitoring visit

Staff work hard to understand children’s aspirations and hobbies. They work closely with children to promote their interests. For example, some children attend regular football training. This helps children develop their confidence. Inspection report for supported accommodation provider - monitoring visit: Jordan Xavier Connect West Midlands 2 Some children go to college. However, there are a few children who struggle to commit to attending college or employment. For these children, staff work with them to try and identity alternative options. Staff ensure that children develop good routines and engage them in direct work to build meaningful skills. One child said that not being in college has made them realise the importance of education and they now want to take some GSCEs. They said a tutor has been arranged to help them with this. Staff also work with children to develop practical skills, for example,

p.1

This monitoring visit

they show children how to change lightbulbs and one child was able to learn how to check the oil and water levels of a vehicle.

p.2

This monitoring visit

Children are supported by staff to develop their life skills. They grow their confidence in tasks such as cooking, shopping, using public transport and attending medical appointments.

p.2

This monitoring visit

Staff work with children to help address and manage concerns around their behaviours. For example, concerns around going missing and exploitation are managed well by staff and for some children, these risks have significantly reduced.

p.2

This monitoring visit

Staff understand children’s cultural, and faith needs. One child said they and their peers were fasting and feel comfortable with being able to practise their religion openly. Some children attend mosque or church. This ensures children feel their identify is respected.

p.2

This monitoring visit

Staff said they enjoy their work and feel supported by managers and leaders. They said when there are any issues, these are listened to and addressed promptly by managers and leaders.

p.2

This monitoring visit

An external professional said children’s support and progress are positive. They said staff are always welcoming and know the children well.

p.2

This monitoring visit

The current manager has been in post for several weeks They have identified some gaps in monitoring and reviewing systems which led to leaders not being able to have effective oversight of the service. They also acknowledged that while staffing levels were stable, there have been occasions when staff have worked extra shifts to cover some premises. The manager has met with the staff team and shared their plan to use a central recording and reporting system with the aim of improving transparency and accountability. The manager is also recruiting more staff to help ease the burden on existing staff. These changes are in their early days and not yet fully embedded. Inspection report for supported accommodation provider - monitoring visit: Jordan Xavier Connect West Midlands 3

p.2

Recommendations

 The registered person should ensure that they have in place internal monitoring systems that enable them to make improvements and have effective oversight. (‘Guide to the Supported Accommodation Regulations, including Quality Standards’, page 53)  The registered person should ensure that staffing levels are sufficient to meet the needs of children. (‘Guide to the Supported Accommodation Regulations, including Quality Standards’, page 52)

p.3

Information about this inspection

The purpose of this visit was to follow up information received by Ofsted and/or to ensure that the supported accommodation provider was complying with regulation.

p.3

Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for supported accommodation provider - monitoring visit: Jordan Xavier Connect West Midlands 4

p.3

Supported accommodation provider details

Registered provider: Jordan Xavier Connect Ltd

p.4

Inspectors

Shazana Jamal, Social Care Inspector Julie Cresswell, Social Care Inspector Inspection report for supported accommodation provider - monitoring visit: Jordan Xavier Connect West Midlands 5 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.4

Inspectors

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.5

Inspectors

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.5

Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.5