High Hopes Day Nursery ( Glenfield )

Inspection of High Hopes Day Nursery ( Glenfield ) 17 Holmwood Drive, Leicester LE3 9LG

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Overall effectiveness Inadequate

The quality of education Inadequate Behaviour and attitudes Inadequate Personal development Inadequate Leadership and management Inadequate Overall effectiveness at previous inspection Not applicable

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The provision is inadequate

Leaders do not ensure children's safety and welfare. Staff do not have a suitable knowledge and understanding of child protection issues and where to refer concerns. Risk assessment procedures are not effective in identifying and minimising risks in the environment.

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The provision is inadequate

Leaders have devised a curriculum that includes some age-appropriate goals for children. However, they have not identified many of the weaknesses in staff practice and, as a result, the quality of teaching is poor. Children with special educational needs and/or disabilities (SEND) do not receive appropriate support to engage in play or regulate their emotions. Leaders do not ensure parents and carers are informed about their child's development and what they are learning next.

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The provision is inadequate

Some children do settle quickly at the nursery. They are supported to understand some of the expectations and are respectful of the resources and each other. Staff provide consistent and effective support when children are having their nappy changed. They give children time to recognise what is happening and make sure that they are ready to go with the member of staff. Older children have opportunities to challenge themselves while developing their physical skills on the outdoor play equipment.

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need to do better?

n Leaders are not taking a proactive approach to managing risk assessments within the setting. During the inspection, leaders were overly reliant on the inspector to point out risks to them. For example, babies were playing with silica gel, which leaders had failed to identify is unsuitable for young children. Additionally, leaders do not ensure that all aspects of the premises are safe for children. n Despite providing training and opportunities for quizzes and discussions about child protection, leaders are not ensuring that staff are able to effectively identify and appropriately manage safeguarding concerns. n Leaders and staff do not demonstrate that they know how to support children's learning and development. Although staff have regular supervision meetings and receive feedback on their practice, the support by leaders is not driving improvements to teaching. Staff interactions with children are weak, particularly

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need to do better?

in terms of children's language development. Staff often speak continuously and loudly without giving children an opportunity to respond. Children are very quiet and some rarely speak. n The support for children with SEND is not effective. Although the special educational needs coordinator (SENCO) has an appropriate understanding of

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need to do better?

4 April 2025 children's needs, leaders do not consider what staff require in order to support the children. Leaders have failed to provide any professional development for the staff who are a key person for children with SEND. Children become upset and frustrated as staff fail to recognise or support their interests. This escalates as staff try to guide them away from what they are interested in. Leaders are not ensuring staff have the skills to help children to regulate their emotions. n Staff have clear routines throughout the day and help children to understand some of the expectations, for example when it is time to go inside. However, at times staff give inconsistent messages to children. Younger children stand on the bottom rail of the fence and gate in order to look into the larger play area. Staff sometimes tell them they should not do this but at other times ignore what they are doing. n Staff provide handover information for parents when children are collected, such

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need to do better?

as what activities they have enjoyed and what they have eaten. However, leaders do not always ensure that parents know what to expect from the setting in terms of communication. They do not ensure that parents are informed about the progress their children are making and what they are learning next. n Children enjoy a healthy home-cooked menu. Leaders ensure children's dietary needs and preferences are taken into account. Staff ensure hygiene procedures are followed when serving meals to children.

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Safeguarding

The arrangements for safeguarding are not effective.

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Safeguarding

There is not an open and positive culture around safeguarding that puts children's interests first.

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Due date

ensure that all necessary steps are taken to identify and minimise risks to promote children's safety 18/04/2025

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Due date

ensure that all staff have a suitable knowledge and understanding of safeguarding issues including the procedure to follow to refer concerns 30/05/2025

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Due date

4 April 2025 provide appropriate support, coaching and training for staff to improve the quality of teaching 30/05/2025

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Due date

ensure that all staff provide appropriate support for children with special educational needs and disabilities 30/05/2025

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Due date

improve information sharing with parents and carers so that they are fully informed about their child's learning and development. 30/05/2025

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Due date

ensure that children receive appropriate support for their learning through warm and positive interactions to encourage their early language and communication development effectively. 04/07/2025

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Setting details

Unique reference number 2735050 Local authority Leicester Inspection number 10394256 Type of provision Childcare on non-domestic premises

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Registers

Early Years Register, Compulsory Childcare Register, Voluntary Childcare Register Day care type Full day care

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inspection

Total number of places 55 Number of children on roll 67 Name of registered person High Hopes Day Nursery School Ltd

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reference number

Telephone number 01162870092 Date of previous inspection Not applicable

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Information about this early years setting

High Hopes Day Nursery (Glenfield) registered in 2023 and is in Glenfield, Leicestershire. The nursery employs seven members of childcare staff. Of these, five hold appropriate early years qualifications. The nursery opens from 7.30am until 6pm, Monday to Friday all year round. The nursery provides funded education for two-, three- and four-year-old children.

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Inspection activities

n The inspector viewed the provision and discussed the safety and suitability of the premises. n The manager and inspector completed a learning walk together of all areas of the nursery and discussed the early years curriculum. n The inspector spoke to children, to find out about their time at the setting. n The inspector spoke to staff at appropriate times during the inspection. n The inspector spoke with the nominated individual, registered individual and manager about the leadership and management of the setting. n The special educational needs coordinator spoke to the inspector about how they support children with special educational needs and/or disabilities. n The inspector observed the quality of education being provided, indoors and outdoors, and assessed the impact that this was having on children's learning. n The inspector carried out joint observations with the manager. n Parents and carers shared their views of the setting with the inspector.

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Inspection activities

n The inspector looked at relevant documentation.

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Inspection activities

We carried out this inspection under sections 49 and 50 of the Childcare Act 2006 on the quality and standards of provision that is registered on the Early Years Register. The registered person must ensure that this provision complies with the statutory framework for children's learning, development and care, known as the early years foundation stage.

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Inspection activities

4 April 2025 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspection activities

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Inspection activities

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Inspection activities

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Inspection activities

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