Summary
What we read, and from where
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- Inspection date verified
13 Mar 2025
- Inspectors verified
Katarina Hustava
- Behaviour and attitudes verified
Inadequate
- Leadership and management verified
Inadequate
- Overall effectiveness verified
Inadequate
- Personal development verified
Inadequate
- Quality of education verified
Inadequate
- Postcode verified
TW1 3AE
- Name on report verified
Chestnuts Nursery TW1
- URN verified
2807498
Deep dive
What this report says
In plain English
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Grade profile
Each judgement on its scale, weakest to strongest.
- OverallInadequate
- Behaviour and attitudesInadequate
- Leadership and managementInadequate
- Personal developmentInadequate
- Quality of educationInadequate
5% of comparable inspections in the last three years were graded Inadequate (17,905 inspections).
Tone of the report
How positive or critical the inspectors' language is, from the words they chose. No AI involved.
Reads more critically than most reports of this type graded Inadequate.
Markers show where typical reports of each grade sit.
How the report reads, start to finish
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Strengths
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No standout praise found.
Concerns
Quoted from the report. Tap to see it on the page.
- They have failed to identify hazards within the environment and exposed children to a risk of harm. p.2
- However, they failed to notify the local child protection agencies of a serious accident, as required. p.3
- Staff do not know how to report their concerns in line with the local safeguarding partnership. p.2
- The provider has failed to ensure they are meeting the requirements of the early years foundation stage, this has a negative impact on children's safety, well-being, learning and development. p.2
- Recruitment procedures are not effective in ensuring that staff working with children are suitable. p.2
Next steps
Quoted from the report. Tap to see it on the page.
- They did not ensure that staff understand safeguarding issues, and policies and procedures to follow should they have a concern about children's welfare. p.2
- Although children enjoy listening to stories, there are limited times when these are read as they need to finish reading to join other activities. p.3
What the report dwells on
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Anatomy of the report
How the report is built, against others of the same type and grade.
- Pages
- 8
- Words of findings
- 1,230
- longer than usual (typical 972)
- Reading level
- Hard
- Flesch 49, typical 51
- Average sentence
- 16 words
- Next steps
- 2
- typical 1
- Hedged sentences
- 6%
- “some”, “not always”, “most”…
Where the words go
Full report text
Inspection of Chestnuts Nursery TW1 22 Strafford Road, Twickenham TW1 3AE
p.1
Overall effectiveness Inadequate
The quality of education Inadequate Behaviour and attitudes Inadequate Personal development Inadequate Leadership and management Inadequate Overall effectiveness at previous inspection Not applicable
p.1
The provision is inadequate
The provider has failed to ensure they are meeting the requirements of the early years foundation stage, this has a negative impact on children's safety, well-being, learning and development. Leaders have not ensured that staff fulfil their roles effectively enough to ensure they keep children safe. They have failed to identify hazards within the environment and exposed children to a risk of harm. Recruitment procedures are not effective in ensuring that staff working with children are suitable. The provider does not have effective arrangements in place to ensure staff's suitability. For example, they fail to check new staff's identity and do not carry out required checks, including the Disclosure and Barring Service checks. This does not assure children's safety at the setting.
p.2
The provision is inadequate
Leaders have not ensured that the curriculum and teaching for all children is at a good level. Staff do not have high expectations of what individual children can achieve. For example, children with special educational needs and/ or disabilities (SEND) are left to explore the environment without encouragement to learn. This has a negative impact on children's behaviour and attitudes towards learning. Staff do not build on what children already know to ensure that learning is individualised, and they are able to extend this. For example, pre-school children access activities, such as painting pre-cut circles, that lack intention for learning and do not excite and challenge children. The current curriculum for communication and language is not effective in supporting children who speak English as an additional language (EAL) Children, including those with SEND, those in receipt of funding and those who speak EAL do not make the progress they are
p.2
The provision is inadequate
Despite the weaknesses, children have opportunities to develop some skills for future learning, such as independence and confidence. For example, children learn to put their coats and shoes on. Some staff encourage children to sing to their friends at circle time. This supports children's confidence and self-esteem. Staff are kind and remind children to be caring towards one another. Children learn to respect others and behave appropriately. They benefit from nutritious meals throughout the day. Children receive warm cuddles from staff when they are distressed. This supports their emotional well-being.
p.2
need to do better?
n The provider has not met all actions served on the Welfare Requirement Notice. They did not ensure that staff understand safeguarding issues, and policies and procedures to follow should they have a concern about children's welfare. Staff do not know how to report their concerns in line with the local safeguarding partnership. In addition, staff are unaware of the procedures for allegations. This
p.2
need to do better?
13 March 2025 compromises children's welfare. n Leaders and staff do not recognise how to identify and reduce the risks to children, and this leaves children vulnerable to accidents and incidents. They fail to risk assess the environment, including the garden, resources and activities. For example, children have access to hazardous plants in the garden. Staff do not recognise that some recourses used, such as large dry pasta, can pose potential choking hazards to young children and those with SEND. Staff arrange activities but fail to supervise children adequately. This compromises children's health and safety. n The provider has not considered the space requirements and, as a result, children have limited indoor space to move around freely. This has a significant impact on children's safety and staff's ability to meet children's individual needs. n Leaders do not identify weaknesses in the provision. Current induction
p.2
need to do better?
procedures are weak. As a result, staff lack understanding of their roles and responsibilities to keep children safe. Staff do not receive regular support, supervision, or training tailored to their individual needs. Most staff lack good teaching skills and do not build on children's learning. n Leaders liaise with other professionals to gain strategies to support children with SEND. However, they do not use this information effectively to implement strategies to help children progress. Children with SEND lack skills in communication to express their needs and wants. They are not making the best possible progress in their learning. n Staff do not provide meaningful learning experiences for children. For example, they do not extend children's thinking and communication and language skills during play. Although children enjoy listening to stories, there are limited times when these are read as they need to finish reading to join other activities. On
p.3
need to do better?
other occasions, staff set up board games for children, but do not explain the rules of the games. Children then soon move to another activity. n Staff have not implemented effective strategies for children with EAL to make good progress in their communication and language skills. For example, providing children with opportunities to hear their home language in the setting. n Staff fail to support children's understanding of mathematics. For example, when children attempt to count in sequence and make up numbers, staff are not able to fully support this learning due to their lack of knowledge and skills. n Children enjoy spending time outdoors. Staff set up obstacle courses and this helps children practise balance and coordination and master their physical skills. n Leaders do not ensure that every child has been assigned a key person when they first start, to meet their individual needs. This impacts on children's
p.3
need to do better?
emotional well-being as some staff are unaware of children's interests, routines and their unique needs. n The provider has recently informed Ofsted of a serious accident that happened to a child on the premises, which is their statutory duty. However, they failed to notify the local child protection agencies of a serious accident, as required. n Parents express that they find the staff team friendly and approachable, and their children are happy to attend. Staff regularly share information with parents about children's day.
p.3
Safeguarding
The arrangements for safeguarding are not effective.
p.4
Safeguarding
There is not an open and positive culture around safeguarding that puts children's interests first.
p.4
Due date
ensure that all required checks are completed for all staff working with children to confirm their suitability 31/03/2025
p.4
Due date
obtain an enhanced criminal records check for every person working on the premises as required 31/03/2025
p.4
Due date
train staff to help them understand safeguarding issues, policies and procedures and how to escalate concerns about children's welfare and staff allegations, in line with the local safeguarding partnership 31/03/2025
p.4
Due date
ensure all staff receive induction training to help them understand their roles and responsibilities within the setting 31/03/2025
p.4
Due date
provide tailored support, supervision and training for each member of staff, to help them develop good quality of teaching 31/03/2025
p.4
Due date
ensure every child is assigned a key person, including when children first start, to meet their individual needs, and to support their emotional well-being 31/03/2025
p.4
Due date
ensure all children are always adequately supervised and kept safe 31/03/2025
p.4
Due date
13 March 2025 provide appropriate support for children with special educational needs and/ or disabilities to help them progress and stay safe 31/03/2025
p.4
Due date
ensure that local child protection agencies are notified of any serious accident or injury as required 31/03/2025
p.5
Due date
ensure indoor space requirements are met, and the premises are organised to meet the needs of all children, to keep them safe 31/03/2025
p.5
Due date
take immediate steps to improve risk assessments and ensure children are not exposed to risks within the indoor and outdoor environment. 31/03/2025
p.5
Due date
improve educational programme for communication and language development, to ensure all children gain appropriate skills and make progress they are capable of 13/06/2025
p.5
Due date
plan and implement a curriculum that offers children appropriate challenge and targets their learning effectively. 13/06/2025
p.5
Setting details
Unique reference number 2807498 Local authority Richmond Upon Thames Inspection number 10393126 Type of provision Childcare on non-domestic premises Registers Early Years Register Day care type Full day care
p.6
inspection
Total number of places 25 Number of children on roll 53 Name of registered person Chestnuts TW1 Limited
p.6
reference number
Telephone number 02088920011 Date of previous inspection Not applicable
p.6
Information about this early years setting
Chestnuts Nursery TW1 registered in 2024. The setting operates from 7.30am to 6pm, 51 weeks a year. The provider employs 14 staff to work with children. Of these, eight staff hold relevant childcare qualifications at level 2, 3 and 4. The provider is receipt of funding to support two-, three- and four-years old children.
p.6
Inspection activities
n We carried out this inspection as a result of a risk assessment, following information we received about the provider. n Leaders and the inspector completed a learning walk together and discussed the curriculum. n The inspector spoke to parents and staff and took their views into account. n The inspector held a meeting with the manager. n The inspector carried out joint observations with the manager. n The inspector completed general observations of children, indoors and outdoors. n The inspector reviewed relevant documentation.
p.6
Inspection activities
13 March 2025 We carried out this inspection under sections 49 and 50 of the Childcare Act 2006 on the quality and standards of provision that is registered on the Early Years Register. The registered person must ensure that this provision complies with the statutory framework for children's learning, development and care, known as the early years foundation stage.
p.6
Inspection activities
13 March 2025 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.
p.7
Inspection activities
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p.8
Inspection activities
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p.8
Inspection activities
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p.8
Inspection activities
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p.8
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