Bright Horizons Heron Quays Day Nursery & Preschool

Inspection of Bright Horizons Heron Quays Day Nursery & Preschool 20 Landmark Building, Marsh Wall, London E14 9AB

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Overall effectiveness Good

The quality of education Good Behaviour and attitudes Good Personal development Good Leadership and management Good Overall effectiveness at previous inspection Good

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The provision is good

Children and families are welcomed at this friendly and supportive nursery. Staff help support children's emotional needs. For example, staff develop strong and caring relationships with children and offer comfort, praise and encouragement. Staff provide an ambitious curriculum, indoors and outdoors, to support all children's learning, including supporting children with additional needs. Babies enjoy looking for hidden objects in the sand as they use their senses to explore and investigate. Babies develop their physical skills. They are curious and eager as they use their hands to grasp and hold objects. Staff have high expectations for children, and they encourage children to make choices and select books that staff read to them.

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The provision is good

Children are well behaved. Staff support babies to manage their feelings when their parents leave them. For example, they offer comfort and cuddles to help settle them in and ensure they feel safe. Staff offer consistent, flexible and well-planned routines and give children a sense of home-from-home environment. All of this helps to build children's emotional well-being. Staff talk to children about golden rules and encourage children to understand expectations for treating each other respectfully.

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need to do better?

n Children benefit from staff's good interactions with them, which helps support their learning. However, some staff working with the younger children do not consistently use their interactions to chat and talk to babies and toddlers to further develop their communication and language development. n Communication with parents is strong. Parents speak highly of the relationships staff have with their children and the support they offer. Staff update parents via the parent app, sharing progress, photos and next steps in learning. Staff offer parents resources to support learning at home, such as books to read to their children. Parents are invited to join in celebrations at the nursery and have a dedicated space to sit and enjoy a cup of coffee if they wish, all of which helps to support effective partnerships with parents. n Children with special educational needs and/or disabilities (SEND) are supported

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need to do better?

very well by staff who care and are skilled in their approach to meet children's individual needs. Staff work closely with parents and external agencies to ensure that children receive the support they need. n Children benefit from daily outdoor play and trips into the local community. Staff organise a well-designed learning space outdoors so that children are supported to develop self-confidence, self-esteem and independence. Children take safe risks as they climb, run, explore, share and take turns. n Leaders recognise the importance of continuous professional development. Staff

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need to do better?

4 March 2025 receive regular supervisions and opportunities for additional training as well as the organisation's annual training programmes. Staff attend regular staff meetings and discuss important issues that help them to develop their practice. However, not all staff are clear about how the curriculum links to the areas of learning so that they can make the most of their interactions with children to support their learning. n Children enjoy making pancakes as they celebrate pancake day. Staff encourage children to learn to follow instructions and sequencing as they mix ingredients. Children work in small groups, taking turns and sharing. They gain skills for early mathematics as they count and measure. Staff talk to the older children as they create their pancakes, introducing words and using name cards, which helps to support their developing literacy skills. n Staff support children during routines such as mealtimes. For example, children

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need to do better?

enjoy eating healthy meals, and staff supervise children so that they are safe. Staff provide a relaxed and fun time for children. n Children manage their care needs well. For instance, staff encourage children to wash their hands before and after eating and after using the toilet. Children are well prepared for their transition to school. n Leaders use evaluation well to identify areas for improvement. They offer staff regular support and coaching and are skilful at giving feedback to staff, which promotes good staff morale and improved staff practice, resulting in meeting children's needs effectively.

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Safeguarding

The arrangements for safeguarding are effective.

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Safeguarding

There is an open and positive culture around safeguarding that puts children's interests first.

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should:

n explore a wider range of development opportunities for staff so that the quality of education is maximised n support staff who work with younger children to further support children's language and communication through their interactions with them.

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Setting details

Unique reference number EY496360 Local authority Tower Hamlets Inspection number 10381180 Type of provision Childcare on non-domestic premises

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Registers

Early Years Register, Compulsory Childcare Register Day care type Full day care

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inspection

Total number of places 94 Number of children on roll 85 Name of registered person Bright Horizons Family Solutions Limited

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reference number

Telephone number 020 3370 1299 Date of previous inspection 11 November 2019

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Information about this early years setting

Bright Horizons Heron Quays Day Nursery & Preschool registered in 2015 and is situated in Canary Wharf, in the London Borough of Tower Hamlets. The nursery opens Monday to Friday, from 7.30am to 6.30pm, for 51 weeks of the year. A total of 42 staff work with the children; six hold a qualification at level 5, 12 hold qualifications at level 3 and seven hold qualifications at level 2.

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Inspection activities

n The inspector viewed the provision and discussed the safety and suitability of the premises. n The manager and inspector completed a learning walk of all areas of the nursery together and discussed the early years curriculum. n The inspector talked to staff at appropriate times during the inspection and took account of their views. n The inspector spoke to children to find out about their time at the setting. n Staff spoke to the inspector about how they support children with SEND. n The inspector observed the quality of education being provided, indoors and outdoors, and assessed the impact that this was having on children's learning. n The manager and the inspector carried out a joint observation. n The inspector spoke to parents during the inspection and took account of their views. n The inspector looked at relevant documentation and reviewed evidence of the suitability of staff working in the nursery.

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Inspection activities

We carried out this inspection under sections 49 and 50 of the Childcare Act 2006 on the quality and standards of provision that is registered on the Early Years Register. The registered person must ensure that this provision complies with the statutory framework for children's learning, development and care, known as the early years foundation stage.

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Inspection activities

4 March 2025 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspection activities

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Inspection activities

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Inspection activities

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Inspection activities

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