Children's Home run by Flourish (Gloucestershire) Limited in Gloucestershire

Inspection report for children’s home: 2796549 1 Registered provider: Flourish Gloucestershire Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is owned by a private provider. It offers care for up to three children who experience social and emotional difficulties and/or have learning difficulties.

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Information about this children’s home

At the time of this inspection, two children were living in the home.

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Information about this children’s home

The suitably qualified registered manager has been in post since the home was registered in September 2024.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2796549 2

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Inspection date Inspection type Inspection judgement

Not applicable Not applicable Not applicable Inspection report for children’s home: 2796549 3

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Overall experiences and progress of children and young people: good

Staff are kind, caring and sensitive towards children and are skilled in quickly forming nurturing relationships with children to help them grow and develop. Children are supported to quickly settle in the home and gain sense of belonging. Staff know the children well and take time to understand each child’s individual needs and learn how they can best care for them. Staff use this learning to ensure children experience positive outcomes and make progress in many areas of their lives. A social worker commented that they think staff are incredible and that the child is doing well.

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Overall experiences and progress of children and young people: good

Staff understand the importance of children attending and doing well in their education. The manager has proactively challenged the local authority and virtual school and is a strong advocate for children, ensuring each child has the right educational provision to meet their needs and progress from their starting points. Staff take opportunity to regularly engage children in meaningful informal educational activity to aid their learning and development.

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Overall experiences and progress of children and young people: good

Children are supported to attend their medical appointments to maintain and improve their health. Staff ensure children understand the importance of having a healthy, well- balanced diet. The manager and staff have developed effective relationships with healthcare professionals, and this has positively helped one child to have their annual health check brought forward so they can have their health needs addressed much earlier.

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Overall experiences and progress of children and young people: good

Staff understand the importance each child places on spending meaningful time with their families and loved ones. Staff are aware of the positive and negative impact this can have on children’s emotional well-being. Staff work sensitively and proactively with children and professionals to help ensure children enjoy valuable time together with the people important to them.

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Overall experiences and progress of children and young people: good

Children are happy living in their home. Leaders and managers ensure that the environment is maintained to a high standard. There is a lovely warm cosy feel to the home and children benefit from an abundance of toys and games in communal areas and their bedrooms. Bedrooms are personalised to reflect children’s interests and hobbies. Children spend valuable time in the garden, especially enjoying playing on their large climbing frame and swing.

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How well children and young people are helped and protected: good

Staff understand the support each child needs to help keep them safe and protected from harm. Staff ensure they maintain clear and important boundaries that promote safety and encourage acceptable behaviours. If incidents occur, staff respond promptly and effectively to protect children and help them to understand how to manage their own emotions and behaviours safely. Inspection report for children’s home: 2796549 4 Restraint has been used on occasion to keep children and others safe and protected from harm. Records were detailed and clearly described what led up to the incident and the de-escalation techniques staff used prior to using physical intervention. There was good, effective oversight of all incidents from leaders and managers. Where appropriate, lessons were learned, changes to practice were made and poor staff practice was challenged to help prevent similar incidents occurring in the future.

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How well children and young people are helped and protected: good

When concerns are raised by children about staff, the manager acts efficiently and effectively to protect children and keep them safe. They have built positive relationships with local authorities and their designated officers. Where required, thorough investigation takes place, children are listened to, believed and supported throughout. Staff involved are also supported to help ensure that their mental and emotional well- being needs are met.

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How well children and young people are helped and protected: good

Staff have built trusting relationships with the children and children have staff they can go to and share their worries. Staff have many open conversations with children, often discussing sensitive and delicate information of concern in a child friendly way. Staff conscientiously listen to children to gain an understanding of their concerns so that they can respond appropriately and take prompt action to allay any fears and ensure children feel protected and kept safe.

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The effectiveness of leaders and managers: good

The home is well managed by a passionate, experienced manager, who has high aspirations for the home and the children they support. They understand the importance of positively working closely with external professionals to help them achieve their vision. This ethos is embraced by the members of the staff team, who share the manager’s vision and put children at the heart of everything they do, with a focus on them experiencing positive outcomes.

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The effectiveness of leaders and managers: good

There is a strong senior leadership team, whose members have good oversight and understanding of the strengths of the home, and the developments and changes that need to be made to ensure the home continually improves. The quality of care provided is regularly monitored to ensure children are making progress from their starting points.

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The effectiveness of leaders and managers: good

Staff say they feel valued and are happy, and they expressed the high reward they felt in being able to help children grow in confidence and in the positive difference they get to make in children’s lives. Staff feel supported and have opportunities to develop and learn new skills. Bespoke training to meet the specific needs of the children is sourced to further enhance staff knowledge,

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The effectiveness of leaders and managers: good

Sufficient staffing levels are in place. Leaders and managers have experienced some difficulties with the recruitment of new staff. However, they have recently made several successful appointments. When new staff join the team, thorough safer recruitment Inspection report for children’s home: 2796549 5 checks are performed to help the registered manager determine that staff are suitable to work with children.

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The effectiveness of leaders and managers: good

Feedback from professionals about the manager and staff is good. Placing social workers speak positively about the good communication between themselves and the manager and praised the way they advocate for children during meetings to ensure children’s voices are heard and their rights upheld. Professionals also expressed their delight with the progress children are making.

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The effectiveness of leaders and managers: good

No requirements or recommendations have been raised at this inspection. Inspection report for children’s home: 2796549 6

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2796549 7

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Children’s home details

Registered provider: Flourish Gloucestershire Limited

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Children’s home details

Registered provider address: 27 Westend Office Suites, Westend, Stonehouse GL10 3FA

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Children’s home details

Responsible individual: Samantha Summers

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Inspectors

Gary Turney, Social Care Inspector Nicola Lownds, Social Care Inspector Inspection report for children’s home: 2796549 8 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked-after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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