Children's home run by Prestige Adolescent Care and Education Limited in Stoke-on-Trent

Inspection report for children’s home: SC407933 1 SC407933 Registered provider: Prestige Adolescent Care and Education Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is owned by a private company. It provides care for up to four children who may experience social and emotional difficulties.

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Information about this children’s home

At the time of the inspection, four children were living in the home.

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Information about this children’s home

The manager registered with Ofsted in April 2021 and is suitably qualified.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: SC407933 2

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Inspection date Inspection type Inspection judgement

12/03/2024 Full Good 21/02/2023 Full Good 21/02/2022 Full Good 13/01/2020 Full Good Inspection report for children’s home: SC407933 3

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Overall experiences and progress of children and young people: good

Three children were present during the inspection, and two children spoke to the inspector.

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Overall experiences and progress of children and young people: good

Since moving into the home, all children have settled in and made positive progress. Two children have moved into the home since the last inspection, and one child has left. When children leave the home, they have a positive ending, and staff help them transition to foster care or return to the care of their family.

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Overall experiences and progress of children and young people: good

Staff respond well to children’s feelings about moving out and provide reassurance. Naturally, the dynamics of the home change when children move in. The manager thoroughly considers this and offers additional support to children and staff.

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Overall experiences and progress of children and young people: good

Children feel safe and secure and experience caring relationships with staff. Children build trusting relationships with staff and approach them when they need support. Staff help children develop their skills in regulating their emotions more effectively, which has led to a decrease in behavioural incidents in the home. This fosters children’s sense of security and reminds them that they have adults in their life who care about them.

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Overall experiences and progress of children and young people: good

Children have a range of positive experiences. These include experiences in the home, activities in the community and holidays. Detailed memory books capture memories of these experiences when they are no longer on display in the home. This supports children in feeling valued and gives them a sense of belonging.

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Overall experiences and progress of children and young people: good

Staff have a good understanding of the children. A psychotherapist works alongside the manager and staff to better understand children’s behavioural responses and develop strategies to support their emotional needs. This helps staff to provide a high level of care in line with the home’s statement of purpose.

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Overall experiences and progress of children and young people: good

Feedback from professionals and outside agencies is positive. Social workers report receiving regular updates on children's progress and say that the quality of communication is very good.

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Overall experiences and progress of children and young people: good

Diversity is embraced and promoted in the home. Children are encouraged to recognise their heritage and identity, and their plans promote their individuality. Staff also aid children’s knowledge of diversity in the wider community by focusing on a topic each month in a creative and accessible way. This supports children in maintaining a sense of identity and respect for others.

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Overall experiences and progress of children and young people: good

The home is decorated to a high standard, which creates a warm and welcoming environment. There is a size chart for all the children who have lived in the home, past and present, on the wall. This replicates traditions that may take place in a family home and helps children recognise their growth and development. Inspection report for children’s home: SC407933 4

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How well children and young people are helped and protected: good

Staff keep children safe, and the home is a safe place for children to live. Safeguarding incidents involving children have fluctuated during the inspection period; however, there have been no safeguarding incidents for several months. Children have detailed plans that are regularly reviewed and provide clear guidance and strategies for staff to follow to keep children safe. Safeguarding concerns are well managed, and staff respond appropriately.

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How well children and young people are helped and protected: good

Staff only use physical interventions to prevent unsafe behaviours. The manager reviews all physical interventions. The manager provides detailed comments, highlights patterns and trends, and suggests potential triggers staff may have missed to prevent incidents from reoccurring. Risk management plans are updated, and consultations take place with children to support them in reducing unwanted behaviours. After three physical interventions of a serious nature involving one child, staff received refresher training. These measures have resulted in no further physical interventions.

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How well children and young people are helped and protected: good

The home fosters a positive culture by regularly praising and rewarding children for their positive engagement in their plans and routines.

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How well children and young people are helped and protected: good

Medication is safely stored and administered by staff. There is a clear medication administration process in place with regular checks and audits carried out by staff at the beginning and end of each shift. The manager carries out random observation checks of medication systems to ensure that they remain effective.

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How well children and young people are helped and protected: good

New staff have been safely recruited. Vetting procedures are detailed and robust. This ensures that the home only employs adults who are safe to work with children.

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The effectiveness of leaders and managers: good

The registered manager, deputy managers and director of care provide effective oversight for the home. The responsible individual receives feedback from the director of care to influence the home but does not independently scrutinise the home.

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The effectiveness of leaders and managers: good

The manager is passionate about the care the staff deliver to children. The manager is an effective leader and a positive role model for the team. There are no staffing gaps, and agency workers are not used. This ensures consistent and reliable support for children.

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The effectiveness of leaders and managers: good

Staff receive supportive supervision and development opportunities, and they undertake a good range of training relevant to children. The manager promptly schedules additional training when they identify gaps. This ensures that children receive care from staff who have received effective training and have the knowledge and skills to meet their needs.

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The effectiveness of leaders and managers: good

Team meetings focus on facilitating effective communication, collaboration, and reflective practice to ensure that children receive high-quality care. Inspection report for children’s home: SC407933 5 Leaders and managers use effective monitoring systems. Recording is detailed and well organised, which makes it easy to follow the events in the home. Children’s journeys are evident, and new members of staff can understand the care each child requires with ease. This makes building trusting relationships easier. Inspection report for children’s home: SC407933 6

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC407933 7

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Children’s home details

Registered provider: Prestige Adolescent Care and Education Limited

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Children’s home details

Registered provider address: 90 King Street, Newcastle-under-Lyme, Staffordshire ST5 1JB

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Inspector

Tonia Dubidat, Social Care Inspector Inspection report for children’s home: SC407933 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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