Children's home run by Care Perspectives Ltd

Inspection report for children's home: 2633498 1 Registered provider: Care Perspectives Limited

p.1

Inspected under the social care common inspection framework

p.1

Information about this children’s home

This home is owned and operated by a private company. It provides care for up to three children. Children may have mental health difficulties and/or social and emotional difficulties.

p.1

Information about this children’s home

The home was registered in March 2021. In September 2022, an experienced manager registered to manage the home. The manager has a level 5 qualification in leadership and management.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

outstanding

How well children and young people are helped and protected outstanding

p.1

outstanding

The effectiveness of leaders and managers outstanding

p.1

outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

p.1

outstanding

Overall judgement at last inspection: good

p.1

outstanding

Enforcement action since last inspection: none Inspection report for children's home: 2633498 2

p.1

Inspection date Inspection type Inspection judgement

05/06/2023 Full Good 04/10/2021 Full Inadequate Inspection report for children's home: 2633498 3

p.2

Overall experiences and progress of children and young people: outstanding

At the time of this inspection, two children were living at the home, and one child was spoken to. One child has lived at the home for nearly two years while the other child has lived there for one year. Considering their lived experiences and starting points, both children are very settled and are making exceptional progress in all areas of their lives.

p.3

Overall experiences and progress of children and young people: outstanding

Transitions into the home are extremely well planned. The manager is proactive in gathering extensive information about children’s needs and experiences to ensure that the home is fully prepared to meet their needs. Before children move into the home, staff visit them to begin building relationships and to provide them with a welcome book, which has vast amounts of information about the home and photos of the staff team. On arrival at the home, children receive a personalised welcome pack tailored to their needs and interests. These actions minimise the distress and disruption caused at a difficult time and promote the process of building trusting relationships with staff. Children feel welcomed and cared for, which supports them in feeling valued and worthy.

p.3

Overall experiences and progress of children and young people: outstanding

Staff know children very well and have extensive knowledge about their individual needs and how best to support them to achieve the best possible outcomes. Staff spend quality time with children doing things they enjoy, to develop strong and meaningful relationships. Staff understand each child’s likes, dislikes and triggers, which supports them in managing challenging situations effectively, setting boundaries and providing a nurturing home environment. Since moving into the home, there has been a significant reduction in aggressive outbursts for one child and their involvement with police. The other child has had a complete change in their outlook towards life; they have progressed from consistently wanting to end their life to now planning their future at university and beyond. Children approach staff to talk about their worries and seek support and guidance when needed. Children feel safe and understood by the adults

p.3

Overall experiences and progress of children and young people: outstanding

caring for them and supported to achieve their goals.

p.3

Overall experiences and progress of children and young people: outstanding

Staff are highly committed to ensuring children access education and motivate children to achieve their dreams. Staff are highly resourceful in identifying services that allow children to access education in a way that meets their needs. One child who was out of education for three years before moving into the home is now attending college, having passed their GCSEs. They are planning to attend university to achieve their dream of becoming an artist. Staff were highly instrumental in supporting this child to transition from accessing education in the home to attending an in-person education provision. Staff have identified a college place for the other child when others were unable to source provision that would meet their needs. Children enjoy attending college and are achieving their educational goals while also developing social skills. This in turn promotes their sense of achievement and self-esteem.

p.3

Overall experiences and progress of children and young people: outstanding

Children are offered a vast range of activities to enjoy in their spare time. Staff suggest various activities for children to try, even when they are reluctant to do so. One child Inspection report for children's home: 2633498 4 enjoys fishing and said staff will do everything they can to take them fishing and that they are able to do any activity they want, as staff will always make it happen.

p.3

Overall experiences and progress of children and young people: outstanding

Staff complete high-quality reflective work to ensure that each child’s voice is heard. Through informal conversations, children’s meetings and key-work sessions, staff sensitively help children to be open and talk about their wishes, feelings and concerns. Children are highly involved in creating the agendas for their meetings and delivering training in the home. One child attended a course related to their identity and then delivered a training session to staff to enhance their knowledge on this topic. Children feel involved in decisions being made about their lives and the care they receive. This enhances the quality of the relationships they have with staff and the likelihood of them working with staff to achieve positive outcomes.

p.4

Overall experiences and progress of children and young people: outstanding

Staff consistently celebrate children’s achievements in various creative ways. They fill in a praise book for each child on a daily basis, writing a message to the child about something positive they have done that day, for them to read at their leisure. Staff celebrate important milestones for children. These meaningful actions support children in feeling seen and valued, which is instrumental in developing their sense of self-worth and ability to believe in themselves.

p.4

Overall experiences and progress of children and young people: outstanding

The home is beautifully decorated and furnished to an extremely high standard. It provides an environment that is very calming and enjoyable to spend time in. This supports children in feeling worthy and wanting to live in the home.

p.4

How well children and young people are helped and protected: outstanding

Children’s risk assessments are extremely detailed and are created in conjunction with the professional network to ensure a holistic approach is taken to keeping children safe. Staff have a thorough understanding of the individual risks for each child and are very experienced in managing these risks. Staff work closely with children to support them to understand their own risks and to develop strategies to manage those risks. Children are kept safe while also learning the necessary skills to manage risks themselves.

p.4

How well children and young people are helped and protected: outstanding

Staff have exceptional insight into each child’s lived experiences and the impact of them on their current behaviours. In collaboration with children, staff have created a document for each child which provides information about who they are, their history and routines, and includes their ‘my feel better plan’, which is a sensitively written document from the child about what staff can do to help them. The in-house clinical team also works closely with children and staff to provide the necessary support and strategies to manage risks in a therapeutic manner. Staff are proactive in encouraging children to access therapeutic support from the clinical team to meet their emotional and behavioural needs. Children receive care that is therapeutically in tune with their needs and are highly supported to develop strategies to manage harmful behaviours and keep themselves safe.

p.4

How well children and young people are helped and protected: outstanding

Physical interventions are rarely used. Staff recognise children’s triggers and de-escalate situations using practice that is underpinned by the home’s therapeutic model of care. Inspection report for children's home: 2633498 5 There has been a significant reduction in incidents for both children, which is indicative of the positive relationships they have with staff, how settled they are in the home and the progress they have made in their emotional well-being. When physical intervention has been used, it has been low level and managed appropriately. Children are well supported after any incident and reflective learning is taken by staff and children to minimise the likelihood of a similar incident occurring again. Children feel understood and able to express challenging emotions in a positive manner with staff they trust and feel safe with.

p.4

How well children and young people are helped and protected: outstanding

There have been no complaints or allegations against staff since the last inspection. Staff clearly invest time in building positive, trusting relationships with children. This enables children to talk to staff openly about any issues.

p.5

How well children and young people are helped and protected: outstanding

Children have not gone missing since the last inspection. Staff are highly knowledgeable about how to manage missing-from-home incidents should they occur. Staff have created a home environment where children feel accepted and where they enjoy being, so are not seeking to leave. Children enjoy being in the home with the adults who care for them.

p.5

The effectiveness of leaders and managers: outstanding

The registered manager is an inspirational, experienced and ambitious leader. He is highly motivated, and his commitment is reflected in the staff team. He leads by example and is actively involved in caring for children while also providing highly effective leadership. The equally able deputy manager supports him in leading the staff team to implement the vision he has for the home. Together, they have formed a very strong management team that is incredibly passionate about the service. They have high expectations and aspirations for the children who live in the home and the staff team.

p.5

The effectiveness of leaders and managers: outstanding

Managers prioritise spending time with children and developing meaningful relationships with them. They have extensive knowledge about the challenges children face and the progress children have made since living in the home. The manager places exceptional value on gathering the wishes and feelings of children and ensures that children are responded to in a timely manner to support them in feeling heard and valued. Managers speak proudly of children’s achievements and are clearly passionate about supporting children to achieve outstanding outcomes. Managers and staff know the home and children exceptionally well.

p.5

The effectiveness of leaders and managers: outstanding

The manager has outstanding oversight of all aspects of the home. He uses a range of highly effective auditing processes and is proactive in identifying areas for improvement which he actions swiftly to ensure good practice and high-quality care.

p.5

The effectiveness of leaders and managers: outstanding

Staff benefit from a thorough training package to support them to understand children’s trauma and how children’s behaviours link to that. Additionally, staff receive core training and a vast array of different training to help them to support children’s individual needs and diagnoses. Staff said they feel confident in their roles due to the quality of the training they receive. Inspection report for children's home: 2633498 6 The manager takes responsibility for his own learning and development, including keeping up to date with new initiatives and research specific to the children’s individual needs. He is creative in his thinking and is constantly looking for new ways to support staff and develop their practice further. He regularly shares current research in team meetings and supervision sessions to enhance staff’s knowledge and practice. This has supported staff with understanding the needs of each child in more depth.

p.5

The effectiveness of leaders and managers: outstanding

Staff morale is high. One staff member said, ‘I am proud to have the opportunity to work here, as it truly is a great place to be.’ Another member of staff said, ‘In the home it feels like a family. We all care about each other.’ Managers are always available to staff for advice and guidance. The managers have created an environment that staff love to work in, and this has a positive impact on the quality of care received by children.

p.6

The effectiveness of leaders and managers: outstanding

The manager takes pride in maintaining strong working relationships with external professionals and family members to ensure that everyone involved in a child’s life is kept updated and involved in decision-making. One child’s social worker said, ‘The level of care and support provided to our young person has been brilliant’, and a parent said, ‘There needs to be more places like this.’

p.6

The effectiveness of leaders and managers: outstanding

The outstandingly strong leadership of the home and the excellent quality of care create an environment where staff are proud to work and where children are proud to live. No requirements or recommendations were made as a result of this inspection.

p.6

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: 2633498 7

p.6

Children’s home details

Registered provider: Care Perspectives Limited

p.7

Children’s home details

Registered provider address: 47 Morris Road, Leicester LE2 6BR

p.7

Children’s home details

Responsible individual: Rodrigo Ferreira

p.7

Inspector

Menaka De Silva, Social Care Inspector Inspection report for children's home: 2633498 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.7

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.8

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.8

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.8