Children's Home run by Netpex Care Ltd in Lewisham

Inspection report for children’s home: 2782452 1 Registered provider: Netpex Care Ltd Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This privately run children’s home provides care for one child with a learning disability.

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Information about this children’s home

The home and manager registered with Ofsted in August 2024.

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Information about this children’s home

There was one child living at the home at the time of inspection.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: Not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2782452 2

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Overall experiences and progress of children and young people: good

This home is welcoming and has a family-like atmosphere. The child moved in recently, and great care was taken to ensure that the staff have the necessary skills and training to meet the child’s needs. The child was warmly welcomed and given the opportunity to choose their own bedroom, which has helped them to settle in.

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Overall experiences and progress of children and young people: good

The child has made significant progress since they moved into the home. They have benefited from having good daily routines and a clear understanding of what to expect throughout the day. This has helped to foster a sense of stability and well-being. The use of social stories has further supported the child in engaging with daily activities and expressing their wishes and feelings.

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Overall experiences and progress of children and young people: good

A strength of this home is the focus on supporting children to develop their independence and self-care skills. The child is receiving help through key-work sessions that support them in learning practical life skills. As a result, the child is steadily increasing in confidence, and is carrying out self-care tasks and using their life skills with support. The child’s parents have remarked on the many personal care tasks their child is now able to perform and about how understanding and caring the staff are towards their child.

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Overall experiences and progress of children and young people: good

Staff are familiar with the child’s care plan, which is comprehensive. This enables them to understand the complex needs of the child and to become attuned to the child’s personality. This includes understanding the child’s communication cues and ensuring that plans are updated when new nonverbal cues are noted. Recently, staff have developed a communication board. This has enabled them to have more dynamic interactions with the child.

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Overall experiences and progress of children and young people: good

Care is taken to discover the child’s interests and to encourage their engagement in diverse activities. As the child’s confidence has grown, they are enjoying a wide range of indoor and community activities. These activities include swimming, trips to the cinema and going to funfairs. As a result, the child has developed confidence in social situations and now looks forward to community outings, which they previously struggled with.

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Overall experiences and progress of children and young people: good

Staff prioritise the child’s health needs and advocate for specialist support when necessary. They ensure that the child receives therapeutic support and regular reviews of their prescribed medication.

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Overall experiences and progress of children and young people: good

The child has begun engaging in online learning. This is a positive step after a period of not being in education. The staff are advocating for a school place to enable the child to learn alongside other children. Inspection report for children’s home: 2782452 3

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How well children and young people are helped and protected: good

Staff have a good understanding of the child’s vulnerabilities. They give a compassionate response when the child shows signs of distress. Behaviour support plans are detailed and help the staff to understand when the child may need more support and the most effective ways to engage with them.

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How well children and young people are helped and protected: good

When incidents occur, staff stay patient and understanding, using de-escalation techniques effectively to support the child in expressing their needs positively. Incident reports are detailed and demonstrate reflective practice. Following incidents, the child is encouraged to express their wishes and feelings and is guided in making positive choices. Picture Exchange Communication System tools are used to help the child in expressing their emotions. Managers oversee all aspects of the process to ensure that staff learn from incidents, and use this insight to inform their practice.

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How well children and young people are helped and protected: good

Risk assessments are detailed and support staff in keeping the child safe. Risk assessments are regularly updated following incidents. The strategies to mitigate risks are followed by managers and staff effectively.

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How well children and young people are helped and protected: good

The local area assessment includes up-to-date information, and managers have consulted with partner agencies in the development of safety planning for children in the home.

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The effectiveness of leaders and managers: good

A dedicated and experienced manager manages the home. The manager has established a stable and motivated team of staff who enjoy working at the home. The child is receiving help through consistent care from familiar staff, and this is helping the child to feel safe and secure.

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The effectiveness of leaders and managers: good

Communication at the home is good. Team meetings are held regularly. The meetings are child focused and provide a forum for discussion and decision-making. This helps staff to feel confident in their approach and to be consistent in their responses.

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The effectiveness of leaders and managers: good

The manager is aware of staff’s strengths and the areas they need support in. Staff have regular supervision sessions that are reflective and help them to develop their practice.

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The effectiveness of leaders and managers: good

The training offer to staff is comprehensive and in line with the needs of the child.

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The effectiveness of leaders and managers: good

No requirements or recommendations were raised at this inspection. Inspection report for children’s home: 2782452 4

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2782452 5

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Children’s home details

Registered provider address: 20 Heathland Road, London N16 5NH

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Inspector

Angela Reid, Social Care Inspector Inspection report for children’s home: 2782452 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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