ESTU Global Ltd

Estu Global Limited Monitoring visit report

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Name of lead inspector: Michael Worgs, His Majesty’s Inspector

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Inspection dates: 25 and 26 February 2025

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Type of provider: Independent learning provider

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Address: WeWork Moor Place 1 Fore Street London EC2Y 9DT Monitoring visit: Estu Global Limited, 25 and 26 February 2025

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Context and focus of visit

Ofsted undertakes to carry out monitoring visits to all newly directly funded providers of adult learning provision where the provision offered is in scope for inspection. This monitoring visit was undertaken as part of those arrangements and as outlined in the ‘Further education and skills inspection handbook’, especially the sections entitled ‘Monitoring visits’ and ‘Monitoring visits to providers that are newly directly publicly funded’. The focus of these visits is on the themes set out below.

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Context and focus of visit

Estu Global Limited is an independent training provider based in London. In 2023, leaders received funding from the Hertfordshire Local Enterprise Partnership (HLEP) to offer Skills Bootcamp courses in sustainable business management and carbon reporting. At the time of inspection, adult learners were studying 12-week blended learning Skills Bootcamp courses comprising face-to-face and online training. There were 40 learners studying the sustainable business manager and 20 learners on the customer success manager Skills Bootcamps. All learners are aged 19 and over, and most are employed.

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Context and focus of visit

Leaders commenced the level 6 service designer apprenticeship in 2024. Currently, there are fewer than five on the course, and they are all adults. The provider has no subcontractors.

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Significant progress

Leaders have developed exceptional Skills Bootcamp courses. They focus mainly on designing courses that upskill adults who are employed in small to medium-size businesses. They have an ambitious strategy to support learners in environmental and sustainability roles. Leaders incorporate useful accredited management qualifications as part of the course, which are highly valued by employers.

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Significant progress

Leaders have very strong links with key stakeholders to provide high-quality training. They collaborate effectively with partners such as the HLEP, employers and other local government organisations to align their courses with local and regional industry needs.

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Significant progress

Tutors are highly qualified and have significant industry expertise gained from substantive roles in private and public sector organisations. They use this experience to design contemporary course content that covers key topics such as sustainability and communication skills. Tutors teach excellent masterclasses on climate change Monitoring visit: Estu Global Limited, 25 and 26 February 2025 frameworks and their impact on UK policy. This helps learners understand policy and legislation related to sustainability in their workplace.

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Significant progress

Leaders have very high aspirations for their learners. Almost all learners complete their courses and achieve their qualifications, including the additional accredited management qualifications. Employed learners quickly gain substantial new skills and confidence that they use in their sustainability or management roles. Unemployed learners who take the course progress to meaningful employment.

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Significant progress

Leaders plan and implement effective ongoing support for learners after they complete their course by developing an alumni network. This provides networking opportunities for learners to collaborate and share good practice.

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Significant progress

Leaders and managers have effective quality assurance processes in place. They have an excellent understanding of the strengths and weaknesses in the curriculum. They identify and resolve issues in the curriculum quickly. Leaders use feedback from learners and employers very well to adjust the curriculum to meet learners’ needs.

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Significant progress

Governance arrangements are effective. Leaders use information effectively in their monthly and quarterly management meetings to make continuous improvement. Leaders have exceptional oversight of the quality of training learners receive.

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Significant progress

Leaders and tutors carefully structure and plan a high-quality and ambitious curriculum to cover topics such as sustainability strategies, customer service and management. This gives learners the essential knowledge and skills they need to thrive. For example, learners on the sustainable business management course learn about carbon data, which they can confidently use to calculate emissions and write reports considering statutory guidelines.

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Significant progress

Tutors plan their curriculums logically. For example, learners cover fundamental topics such as organisational structures and leadership about sustainability issues. They then move on to change management to explore how best to influence changes to meet the organisation’s sustainability goals.

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Significant progress

Learners rapidly develop their confidence and resilience. They develop their communication skills, which improves their confidence in public speaking and having challenging conversations. Learners use their new confidence well when presenting strategies to senior colleagues and stakeholders.

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Significant progress

Learners acquire in-depth knowledge and practical skills in sustainable practices and ethical business operations. They also gain essential leadership qualities to lead Monitoring visit: Estu Global Limited, 25 and 26 February 2025 projects that require critical thinking, innovative problem-solving skills and impactful decisions.

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Significant progress

Tutors use a wide range of high-quality resources to help learners understand reliable sources of information about climate change and sustainability. For example, they use ‘Carbon Brief’, which incorporates media reports, government publications and climate change committee publications. Learners use this information well to improve their ability to analyse and evaluate mathematical data related to climate change, which improves their businesses’ performance. They also develop appropriate research skills in their roles promoting sustainability in various organisations.

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Significant progress

The quality of work learners produce is consistently high. Learners produce work that clearly outlines how sustainability managers can use various management techniques to support the sustainability strategy in their workplaces.

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Reasonable progress

Apprentices develop new knowledge, skills and behaviours. They are taught online and are all in the first six months of their course. Apprentices benefit from well- planned on- and off-the-job training. They are senior leaders in their organisations and can more confidently use stakeholder analysis to understand their clients’ needs better. They can apply different approaches to streamline business processes, manage projects and devise organisational-wide communication strategies.

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Reasonable progress

Leaders have developed the course logically, allowing apprentices to build foundational knowledge first. For example, apprentices first learn about types of organisations, business models and forms of governance in companies before exploring how to make effective decisions in organisations.

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Reasonable progress

Tutors use their expertise well to plan and teach effectively. They use presentations and debates to explain key concepts. Apprentices enjoy and learn from the active debates with other senior leaders on the course about organisational change models.

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Reasonable progress

Tutors complete suitable assessments of apprentices’ prior knowledge and experience. However, tutors do not use this information well enough to challenge apprentices and adapt the learning to meet their individualised needs.

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Reasonable progress

Apprentices’ written work is of a good standard that meets the expectations of the level they are studying. However, tutors do not sufficiently support apprentices in developing their wider academic skills, such as consistently using citations or referencing within their work. Monitoring visit: Estu Global Limited, 25 and 26 February 2025 Tutors set high expectations for apprentices’ attendance and participation in sessions. Apprentices have good attendance and are making suitable progress in completing their course.

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Reasonable progress

Leaders have suitable policies and procedures to ensure that learners and apprentices are safe. Safer recruitment practices are appropriate. The designated safeguarding lead and all staff complete relevant safeguarding training.

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Reasonable progress

Leaders have an appropriate ‘Prevent’ duty risk assessment in place and understand localised risks.

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Reasonable progress

Learners and apprentices receive a basic age-appropriate introduction and frequent knowledge checks throughout their course on key topics such as safeguarding, radicalisation, extremism and fundamental British values. Most learners and apprentices have a suitable understanding of these topics.

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Reasonable progress

Learners and apprentices feel safe and know who to contact if they have any safeguarding or welfare concerns. Monitoring visit: Estu Global Limited, 25 and 26 February 2025 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Reasonable progress

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk .

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Reasonable progress

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Reasonable progress

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Reasonable progress

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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