BetterOasis Limited

Inspection report for supported accommodation provider - monitoring visit: BetterOasis Limited 1 BetterOasis Limited

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Registered provider: BetterOasis Limited

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Inspected under the social care common inspection framework

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provider

BetterOasis Limited registered with Ofsted on 24 April 2024. It provides supported accommodation in a shared or group-living situation for looked-after children and care leavers.

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provider

The same person holds the roles of registered service manager and nominated individual.

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provider

At the time of registration, the provider had eight properties that could support 27 children.

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provider

On the day of the visit, the provider had 12 properties that could support 36 children. There were nine children from two different local authorities placed with this provider.

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This monitoring visit

On 14 January 2025, Ofsted carried out a monitoring visit and identified significant regulatory breaches regarding the safety and protection of children and the leadership and management of the service. Following the visit, three compliance notices were issued.

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This monitoring visit

The purpose of this latest monitoring visit was to review the provider’s progress in meeting the steps identified in the compliance notices. These were issued to support improvements in the leadership and management arrangements, support offered to children and safer recruitment practices.

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This monitoring visit

The registered service manager/nominated individual has introduced a system to ensure that they only accept children with support needs into their service. As a Inspection report for supported accommodation provider - monitoring visit: BetterOasis Limited 2 result, three children who have moved into the service since the last monitoring visit have needs within the scope of The Supported Accommodation (England) Regulations 2023. Two children who receive care and not support remain in this service. The registered service manager/nominated individual is working with the local authorities on transition plans to support these children to move on to more appropriate services.

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This monitoring visit

The registered service manager/nominated individual has improved the management arrangements, so they have a better oversight of all premises. They now visit these on a regular basis and have twice weekly meetings with locality managers, so they are kept up to date with the operation of the service and the children’s progress. In addition, plans are now in place so that management oversight continues when the registered service manager is absent.

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This monitoring visit

Ofsted is kept up to date with the operation of the service. The registered service manager/nominated individual has ensured additional training has been provided to the locality managers. They are now clear when they need to notify Ofsted of significant incidents involving the children. Furthermore, the registered service manager/nominated individual has a system in place to ensure that all new properties are registered with Ofsted.

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This monitoring visit

The registered service manager/nominated individual has a system to ensure that safer recruitment practices are in place. No new staff have been recruited since the last visit. However, the registered service manager has undertaken an audit of all staff records. Managers have completed safer recruitment training.

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This monitoring visit

Staff are now better equipped to meet the needs of the children. The registered service manager/nominated individual has ensured that all staff have completed their mandatory training.

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This monitoring visit

Overall, the quality of the children’s support plans has improved. However, valuable information provided by children’s placing local authorities is not always included. This hinders the staff from having full and sufficient information about the children’s known risks, either to the children themselves or to others. Children’s views of the plans are not included.

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This monitoring visit

The compliance notices that were raised have been met. Inspection report for supported accommodation provider - monitoring visit: BetterOasis Limited 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Supported Accommodation (England) Regulations 2023 and the ‘Guide to the Supported Accommodation Regulations, including Quality Standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The support standard is that children receive individual and tailored support that meets their needs.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that plans for support are based on initial referral information, are meaningful and are created in full consultation with the child, taking account of relevant plans for the child; and

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Requirement Due date

keep the child’s support under review, taking into consideration the plans for support, and relevant plans, to ensure that the child’s needs continue to be met and that the child is kept safe. (Regulation 7 (1) (2)(b)(c)) 25 April 2025

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Information about this inspection

The purpose of this visit was to follow up information received by Ofsted and/or to ensure that the supported accommodation provider was complying with regulation.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for supported accommodation provider - monitoring visit: BetterOasis Limited 4

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Supported accommodation provider details

Registered provider: BetterOasis Limited

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Supported accommodation provider details

Registered provider address: Suite A, Sapphire House, Roundtree Way, Norwich NR7 8SQ

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Supported accommodation provider details

Registered service manager: Tapiwa Kundoro

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Inspector

Alli Tandy, Social Care Inspector Inspection report for supported accommodation provider - monitoring visit: BetterOasis Limited 5 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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