Children's home run by 360 Children’s Residential Services Limited

Inspection report for children's home: 2794183 1 Registered provider: 360 Children’s Residential Services Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This privately run home provides care for up to two children with social and emotional needs.

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Information about this children’s home

The home and the manager registered with Ofsted on 21 August 2024.

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Information about this children’s home

There was one child living at the home at the time of this inspection.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children's home: 2794183 2

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Overall experiences and progress of children and young people: good

Two children have lived in the home since it opened. One child has moved on, following intensive support to help them to manage behaviour, as the child’s social worker identified that the child needed to be in an emergency secure placement.

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Overall experiences and progress of children and young people: good

Children make good progress from their individual starting points. They receive individualised care and are supported to develop positive relationships with staff. As a result, they feel they can talk to staff about important things in their lives. Staff help children to understand and manage their emotions and behaviours. This means that, despite the complexities of their needs, children make progress.

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Overall experiences and progress of children and young people: good

Children’s health needs are understood and met. They are registered with local health services and attend routine health appointments. Staff work closely with health professionals to ensure that children receive the appropriate support. If there are concerns about children’s health and well-being, staff support them to attend specialist services. As a result, children’s health and well-being improve while living in the home. Furthermore, staff help children to improve their health by working with them on issues such as healthy eating, personal hygiene and the negative impact of smoking and drug use.

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Overall experiences and progress of children and young people: good

Children enjoy a range of activities in the home and in the community. They go out to eat together with staff in local restaurants and enjoy the cinema, swimming, gym and shopping together. One child enjoys cooking and baking, which has strengthened their independent life skills.

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Overall experiences and progress of children and young people: good

Staff work hard to promote education and encourage attendance. One child was out of school for two years when they first moved into the home. The registered manager and staff advocated on the child’s behalf for them to return to education. When another child was not in education, staff promoted the usual school routine, and the child did schoolwork at home with staff’s supervision. Staff celebrate educational achievement and attendance.

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Overall experiences and progress of children and young people: good

Staff use rewards to recognise children’s progress and achievements. They only impose consequences as a last resort, with the intention of encouraging acceptable behaviour or acting as a disincentive for unacceptable behaviour. Children are supported to review their own progress every month and set their own goals to work towards. This ensures that they can focus on what is important to them and how they want their lives to move forward.

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Overall experiences and progress of children and young people: good

Children’s daily records provide an understanding about children’s experiences. Individual records are written to the child, and most records show that staff use calm and nurturing approaches to help and support the children. Inspection report for children's home: 2794183 3 Staff support children to maintain positive relationships with the people who are important to them. Family and friends are warmly welcomed into the home when it is safe to do so.

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Overall experiences and progress of children and young people: good

One parent said, ‘The management and staff are absolutely fantastic, and they do their absolute best. They were consistently helpful and professional. Our views and opinions mattered.’

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Overall experiences and progress of children and young people: good

Staff ensure that the house is beautifully presented and the home environment is welcoming. The furnishings and pictures in the home provide a homely feel. The physical environment is well maintained and safe for children. Children’s bedrooms are kept to a good standard and staff support children to personalise and decorate them.

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How well children and young people are helped and protected: good

Children live in a safe environment where risks are known and understood. Individual risk assessments are effective and there are clear strategies to help staff manage children’s risks. Children’s risk assessments are regularly reviewed and discussed with children in meaningful key-work sessions. This is an opportunity to help children learn how to keep themselves safe. This also ensures that staff are up to date with the children’s current risks, and this helps children to reflect on their actions, choices and behaviours.

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How well children and young people are helped and protected: good

Staff work well with other professionals and family members when children are unsettled. This ensures that there is a consistent approach from everybody involved in children’s care.

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How well children and young people are helped and protected: good

Incidents are managed well by staff, who respond calmly and can effectively de-escalate situations. Following incidents, children receive emotional support and, if necessary, medical attention. Incidents are carefully recorded, including staff’s reflection and learning. In cases of serious incidents, the registered manager promptly notifies Ofsted as required. Leaders, managers and staff have positive relationships with children, which further enables them to manage situations in the home.

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How well children and young people are helped and protected: good

Staff actively engage in efforts to prevent children going missing from the home. If children do go missing, staff respond promptly and inform all relevant safeguarding agencies and seek updates from professionals. When children return home, staff show professional curiosity, noting their appearance and asking where they have been. Independent return home debriefing is requested to gain insight into the reasons behind children going missing.

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How well children and young people are helped and protected: good

If safeguarding concerns emerge, bedroom searches are conducted appropriately to safeguard children and mitigate risks effectively. Staff promptly engage children in discussions about risks. Staff are vigilant of the environment and ensure that it is free of objects that could potentially be harmful. This proactive approach helps to maintain a safe environment for children in the home. Inspection report for children's home: 2794183 4

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The effectiveness of leaders and managers: good

The registered manager understands the home’s strengths and areas for development. They are committed to improving the quality of the care provided, and to ensure that care meets the needs of the children moving into the home.

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The effectiveness of leaders and managers: good

Leaders and managers provide good support to staff and work closely with staff to ensure that children receive good care. Leaders and managers are ambitious and have high expectations of the staff. The registered manager and deputy manager challenge staff constructively when required, to enable good practice and positive outcomes for children. This enables staff to discuss challenges as well as further opportunities for development. The registered manager and deputy manager offer additional training for staff to enhance their knowledge and skills. This means that they can meet the needs of the children they care for.

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The effectiveness of leaders and managers: good

Leaders and managers held a comprehensive debrief with staff following the unplanned ending of one child’s placement. This examined any lessons learned, to aid future improvement to staff practice.

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The effectiveness of leaders and managers: good

Induction training is of a good quality and has been provided to all members of staff. One member of staff spoke positively about the induction training. Leaders and managers identify specific training relevant to children’s individual needs. This is a new team, which is just forming and embedding, with a mixture of experienced and less experienced staff. This is carefully considered when leaders and managers draw up the staff rota so that there is always an experienced staff member on shift.

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The effectiveness of leaders and managers: good

Staff receive regular supervision. Supervision covers a range of relevant areas such as staff well-being, updates on policies and procedures and staff development. This provides staff with opportunities to reflect on their personal development and to discuss the needs of the children. Safeguarding scenarios are also discussed in these sessions to support individual learning and practice development.

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The effectiveness of leaders and managers: good

Team meetings are regular and give staff opportunities to come together to talk about practice in the home. Staff feel valued and contribute to the agenda. Staff say they feel well supported and supervised.

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The effectiveness of leaders and managers: good

The registered manager, deputy manager and staff work closely with children’s personal and professional networks. Feedback from professionals is positive about the leadership and management of the home.

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The effectiveness of leaders and managers: good

No requirements or recommendations were made following this inspection. Inspection report for children's home: 2794183 5

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: 2794183 6

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Children’s home details

Registered provider: 360 Children’s Residential Services Limited

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Children’s home details

Registered provider address: 4 Minster Court, Tuscam Way, Camberley, Surrey GU15 3YY

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Children’s home details

Responsible individual: Richard Ellis-Tole

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Inspector

Sadia Akhtar, Social Care Inspector Inspection report for children's home: 2794183 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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