Children's home run by Resolute Care

Inspection report children’s home: 1245829 1 Registered provider: Resolute Care

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This privately run home provides care for up to three children with social or emotional needs.

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Information about this children’s home

Three children were living at the home at the time of the inspection.

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Information about this children’s home

The manager registered with Ofsted in November 2021.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Date of last inspection: 6 February 2024

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outstanding

Overall judgement at last inspection: outstanding

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outstanding

Enforcement action since last inspection: none Inspection report children’s home: 1245829 2

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Inspection date Inspection type Inspection judgement

06/02/2024 Full Outstanding 06/02/2023 Full Outstanding 22/09/2021 Full Outstanding 10/12/2019 Full Outstanding Inspection report children’s home: 1245829 3

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Overall experiences and progress of children and young people: outstanding

Children live in a home that is well kept and their bedrooms are personalised to their tastes and interests. There are plans in place to further improve the home with renovations to begin shortly. All children have lived at the home for several years and the home boasts lots of photos of the activities and holidays that staff and children have enjoyed together. Children have formed good relationships with each other, and this adds to the family feel of the home.

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Overall experiences and progress of children and young people: outstanding

Children are extremely well settled at the home. The home has offered all children a sustained period of stability following several prior moves. Children have established hobbies and friendships in the local community. As a result, two children who are preparing for their moves into independence are keen to remain in the local area into their adulthood.

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Overall experiences and progress of children and young people: outstanding

Children are making excellent progress considering their starting points. All children are engaged in education and two children who attend college are aspirational for their futures. Consistent support from staff has encouraged one child to remain committed to his learning despite a cycle of disengagement previously. Staff understand the importance of regular reviews of children’s educational plans in ensuring the correct support is in place. They advocate effectively with the local authority where required.

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Overall experiences and progress of children and young people: outstanding

Staff understand and value children’s interests. Children are given the opportunity to experience unique and personalised experiences. Children enjoy special holidays such as to Disneyland, Legoland and day trips to cities. One child who had previously been extremely socially isolated for several years is now an established member of a local theatre group, this child is now ambitious to work in performing arts as they enter adulthood.

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Overall experiences and progress of children and young people: outstanding

Staff complete detailed work with children to prepare them for their independence when they leave the home. This includes close liaison with involved professionals to ensure the transition is well supported and guidance to build the skills needed to live alone. The manager has shown determination to secure a passport for one child, recognising this would be an arduous task for the child to complete alone in the future.

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Overall experiences and progress of children and young people: outstanding

Children regularly speak with staff and attend children’s meetings. Children trust staff and feel able to be open about their feelings. This has allowed for some productive conversations particularly around mental health and understanding healthy relationships. Children’s meetings could be further strengthened by creating regular opportunities for children to discuss their views on food, activities and other day to day aspects of their care at the home. Inspection report children’s home: 1245829 4

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How well children and young people are helped and protected: outstanding

Children are very settled at the home and benefit from clear and reliable routines. Children are cared for by a consistent staff team who know them well. There are rarely serious incidents. Children like living at the home and feel safe there. One child said, ‘If I have to be anywhere, I would choose to be here’.

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How well children and young people are helped and protected: outstanding

There have been no missing episodes or physical interventions during this inspection period. Staff utilise their good relationships with children to help them to talk through their worries or feelings and this prevents incidents escalating. Staff have a good understanding of the actions they must take should children become missing and there are clear, detailed protocols for them to follow.

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How well children and young people are helped and protected: outstanding

Staff are committed to the children they care for. For one child there has been a perseverance to get them engaged with child mental health services, recognising they can signpost to adult services that can support them as they move out of care. Staff use research informed practice to inform the way that they understand and respond to children’s behaviours. For one child this has meant staff now better understand their neuro diversity and have developed a framework that can support other involved professionals to work more effectively with them.

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How well children and young people are helped and protected: outstanding

Children are engaged with an independent advocacy service; this is particularly important for the older children to ensure their voices are heard as they consider living arrangements in adulthood. Children also recognise the manager as someone who advocates effectively for them. She has shown a willingness to challenge services to ensure plans develop without delay.

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How well children and young people are helped and protected: outstanding

There have been very few, low level self-harm incidents in the home. These have been handled well and staff have shown a caring and non-shaming response to children. Children have been supported to seek specialist medical advice and to reflect on these incidents consistently.

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How well children and young people are helped and protected: outstanding

One child has recently supported peers at another children’s home by being a mentor, particularly to younger children. This has been of mutual benefit to the children involved and has helped to build the child’s self-esteem and confidence.

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The effectiveness of leaders and managers: outstanding

The home has a committed and knowledgeable manager. Staff look to her to lead and feel they can approach her with their concerns and that she listens attentively. Staff understand the manager’s vision for the home and the importance of it being a nurturing space for children. The staff are united in their commitment to children and in supporting the wider team.

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The effectiveness of leaders and managers: outstanding

There are robust systems in place to support staff, staff receive regular supervision from the manager and from a specialist trainer in therapeutic approaches of care . Staff utilise Inspection report children’s home: 1245829 5 these spaces to reflect and learn. The manager has high expectations about the recordings completed by staff and the importance of these being considerate and accurate records of care. Children’s records are therefore thorough and clear to follow.

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The effectiveness of leaders and managers: outstanding

The staff team are quickly enrolled onto the required residential qualification meaning children are cared for by staff who understand how to best meet their needs. More experienced staff are keen to nurture newer members of staff, and this supports a comprehensive induction to the home.

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The effectiveness of leaders and managers: outstanding

The manager has a good understanding of the children’s progress through effective oversight of the home. There are clear auditing processes in place to ensure that required documents are received and care planning followed for all children. Professionals spoken to consistently praised her communication style and dedication to the children.

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The effectiveness of leaders and managers: outstanding

The home is visited regularly by an independent visitor. The manager has not always ensured that the visitor has observed the children’s bedrooms. Whilst this has been recently addressed by the responsible individual, there is not yet a consistent change embedded into the practice of the visitor. Inspection report children’s home: 1245829 6

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Recommendations

 Children must be consulted regularly on their views about the home’s care, to inform and support continued improvement in the quality of care provided. Due consideration should be given to the child’s cognitive ability in the development and implementation of any consultation processes. Children should be able to see the results of their views being listened to and acted upon. (‘Guide to the children’s homes regulations including the quality standards,’ page 22, paragraph 4.11)

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Recommendations

 The registered person should actively seek independent scrutiny of the home and make best use of information from independent and internal monitoring (including under regulations 44 and 45) to ensure continuous improvement. They should be skilled in anticipating difficulties and reviewing incidents, such as learning from disruptions and placement breakdowns. They are responsible for proactively implementing lessons learned and sustaining good practice. (‘Guide to the children’s homes regulations including the quality standards,’ page 55, paragraph 10.24)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report children’s home: 1245829 7

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Children’s home details

Registered provider address: Unit 27, Trent South Industrial Park, Little Tennis St, Nottingham NG2 4EQ

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Inspector

Louise Copping, Social Care Inspector Inspection report children’s home: 1245829 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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