Children's Home run by Jasmine Gardens Private Limited in Hertfordshire

Inspection report for children’s home: 2745101 1 Registered provider: Jasmine Gardens Private Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This privately run home offers care for up to three children who may have experienced neglect, abuse or trauma that has left them vulnerable.

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Information about this children’s home

The manager registered with Ofsted in September 2023.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected requires improvement to be good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report forchildren’s home: 2745101 2

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Inspection date Inspection type Inspection judgement

20/03/2024 Full Good Inspection report forchildren’s home: 2745101 3

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Overall experiences and progress of children and young people: good

Three children were living at the home at the time of this inspection. One child spoke with the inspector. Since the last inspection, four children have moved in, and three children have moved out of the home.

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Overall experiences and progress of children and young people: good

Staff understand the importance of education and encourage children to persevere with this. When children experience challenge or setbacks in education, the home proactively advocates for them. One child is in full-time education. Another child is engaging with tutoring, having not been in school for a long time before coming to the home. For another child whose circumstances meant they were struggling, leaders and managers have worked closely with the professional network and sourced a smaller specialist college to meet their needs and interests.

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Overall experiences and progress of children and young people: good

Children are positive about their experiences of living at the home. One child said that they would not change anything about the home. When asked what they like about the home, a child said, ‘the staff, and the food’. Positive relationships with the staff have contributed to the progress that the children have made. Positive, warm and nurturing interactions were observed between the children and staff, with lots of laughter and staff being responsive to the individual needs of the children.

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Overall experiences and progress of children and young people: good

Children receive individualised care. Children’s bedrooms are personalised to their tastes and liking. The staff work hard to ensure that children maintain links with those who are important to them.

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Overall experiences and progress of children and young people: good

Staff have a good understanding of children’s health needs. They work closely with external agencies to support children with health concerns. As a result, children have received the specialist health input they require.

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Overall experiences and progress of children and young people: good

Staff promote and support children to develop age-appropriate independence skills. Staff enable the children to take part in activities, hobbies and leisure interests. Children speak positively about these activities.

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Overall experiences and progress of children and young people: good

Feedback from professionals was positive. A social worker said they had no concerns with the care provided to their child and that their child always tells them how happy they are living at the home. Another professional said the staff care about their child and have their child’s best interests at heart.

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improvement to be good

Staff had not had essential training to provide them with the skills and knowledge to manage risks associated with one child. This is despite these risks being known since Inspection report forchildren’s home: 2745101 4 December 2024. The significant delay in the provision of the necessary training has increased the risk of harm to the child during this time.

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improvement to be good

Some staff are not aware of the safeguarding procedures in relation to responding to concerns about the responsible individual. This is highly pertinent because the home is overseen by close family members. This does not support an open and transparent culture and could lead to the risk of safeguarding concerns not being appropriately responded to.

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improvement to be good

When children go missing from the home, staff follow their individual missing protocols. However, on some occasions children have not received independent return home interviews. In addition, when return home interviews are completed, leaders and managers do not review these records. This means that opportunities may be missed to understand why children go missing and to reduce these incidents. Furthermore, missing-from-care records lack clarity and detail.

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improvement to be good

A child said that they feel safe and can talk to staff if they are worried or upset. When asked if they felt safe living at the home, they said: ‘Yes, because of the staff. I think they really care about me. They take the time to be with me and always check if I am OK.’.

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improvement to be good

The children’s guide is child friendly and contains lots of information about the home. This gives children a sense of what it is like living at the home. The guide also contains information to help children understand who to speak to if they are worried or if they need support outside the home.

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improvement to be good

When children are involved in incidents, staff support them to reflect on their behaviour. Incidents of physical intervention are rare and managed well. Interventions have been appropriate, proportionate and necessary.

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The effectiveness of leaders and managers: good

The manager registered with Ofsted in September 2023. She is suitably qualified and experienced. The manager is supported by and works well with the deputy manager. The registered manager was present during this inspection.

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The effectiveness of leaders and managers: good

The manager is committed, child focused and ambitious for children and has a good understanding of their needs. She challenges external agencies if she is dissatisfied with the services being provided to children. This is reflected in the feedback from professionals.

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The effectiveness of leaders and managers: good

The manager has effective management systems that help her have a good understanding of the strengths and weaknesses of the home. Leaders and managers complete regular audits of care practice and the operation of the home. These result in actions to address any shortfalls or learning. Inspection report forchildren’s home: 2745101 5 The manager is well respected by the staff team. Feedback from staff spoken to during the inspection was positive. Staff said they feel fulfilled in their role and are supported by the management team. Staff benefit from regular team meetings and one-to-one reflective supervision; staff speak positively about supervisions.

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The effectiveness of leaders and managers: good

Some staff hold a relevant qualification or are working towards this. However, there have been delays in some staff completing the qualification within the specified time frames.

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The effectiveness of leaders and managers: good

The manager regularly consults with children, professionals and parents. However, she has not ensured that she always has the children’s most up-to-date local authority and education plans following review meetings. This increases the potential for there to be gaps in the provider’s knowledge. Inspection report forchildren’s home: 2745101 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

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Requirement Due date

are familiar with, and act in accordance with, the home’s child protection policies;

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Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. (Regulation 12 (1) (2)(a)(i)(iii)(v)(vii)(b))

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Requirement Due date

Ensure that staff understand the organisation’s whistle-blowing procedure.

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Requirement Due date

Ensure that staff are provided with the support to develop their skills and knowledge to manage children’s risks in order to mitigate these and meet their needs. 13 March 2025 Inspection report forchildren’s home: 2745101 7 Ensure that staff advocate for return home interviews to take place and use the information gained from these to inform risk management strategies.

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Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

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Requirement Due date

employ an individual to work at the children’s home; or

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Requirement Due date

if an individual is employed by a person other than the registered person to work at the home in a position in which the individual may have regular contact with children, allow that individual to work at the home,

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Requirement Due date

if the individual satisfies the requirements in paragraph (3).

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Requirement Due date

the individual is of integrity and good character;

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Requirement Due date

the individual has the appropriate experience, qualification and skills for the work that the individual is to perform.

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Requirement Due date

For the purposes of paragraph (3)(b), an individual who works in the home in a care role has the appropriate qualification if, by the relevant date, the individual has attained—

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Requirement Due date

the Level 3 Diploma for Residential Childcare (England) (“the Level 3 Diploma”); or

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Requirement Due date

a qualification which the registered person considers to be equivalent to the Level 3 Diploma.

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Requirement Due date

in the case of an individual who starts working in a care role in a home after 1st April 2014, the date which falls 2 years after the date on which the individual started working in a care role in a home; or

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Requirement Due date

in the case of an individual who was working in a care role in a home on 1st April 2014, 1st April 2016. (Regulation 32 (1) (2)(a)(b) (3)(a)(b) (4)(a)(b) (5)(a)(b)) 3 November 2025 Inspection report forchildren’s home: 2745101 8

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Recommendations

 The registered person should ensure that staff are familiar with the home’s policies on record-keeping and understand the importance of careful, objective and clear recording. In particular, the registered person should ensure that missing-from-care records are detailed and clear. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 62, paragraph 14.4)  The registered person should seek to involve the placing authority that places a looked-after child in the home, which in practice means working primarily with their statutory social worker. In particular, ensure that there are no delays in obtaining updated care plans and personal education plans from the local authority after review meetings have taken place. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 11, paragraph 2.5)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report forchildren’s home: 2745101 9

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Children’s home details

Registered provider: Jasmine Gardens Private Limited

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Children’s home details

Registered provider address: Primrose Cottage, High Wych Road, Sawbridgeworth CM21 0HH

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Children’s home details

Responsible individual: Talent Chirandure

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Inspector

Anver Rose, Social Care Inspector Inspection report forchildren’s home: 2745101 10 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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