Children's home run by Seva Childcare Ltd Assurance visit report: 2548794 9

Inspection report for children’s home - monitoring visit: 2548794 1 Registered provider: SEVA CHILDCARE LTD

p.1

Inspected under the social care common inspection framework

p.1

Information about this children’s home

This home registered with Ofsted in July 2020 and is privately run. It provides care for up to five children with learning disabilities.

p.1

Information about this children’s home

At the time of this inspection, three children were living at the home.

p.1

Information about this children’s home

The home’s manager registered with Ofsted on 2 October 2024.

p.1

Information about this children’s home

The home was judged as inadequate at the last full inspection. The inspection started on 14 October 2024. Two inspectors returned on 5 November 2024 to gather additional evidence in line with Ofsted inspections and visits: deferring, pausing and gathering additional evidence policy.

p.1

Information about this children’s home

As a result of the full inspection, two compliance notices were issued. One under regulation 12 (the protection of children standard) and the other under regulation 13 (leadership and management standard) of the Children’s Homes (England) Regulations 2015.

p.1

This monitoring visit

This monitoring visit was carried out to monitor the progress made against the compliance notices. Leaders and managers have implemented a detailed action plan to address the significant shortfalls that were identified at the inspection in respect of leadership and management and the protection of children.

p.1

This monitoring visit

The compliance notice issued under regulation 12 is judged to be met. Steps have been taken to account for a more rigorous response when incidents happen and to improve communication with children. Inspection report for children’s home - monitoring visit: 2548794 2 Leaders and managers notify partner agencies and take timely action to safeguard children. They have identified learning to inform staff training and develop work practice. The local authority designated officer and placing authorities report positively about communication received from the home.

p.1

This monitoring visit

The compliance notice issued under regulation 13 is judged not to be met. This is due to a shortfall in one specific area. Leaders and managers have identified that records of staff rotas lack accuracy and are taking action to improve practice and accountability for these records. As a result of these actions, Ofsted will not re-issue the compliance notice. With this work ongoing, a requirement has been raised under regulation 13.

p.2

This monitoring visit

Leaders and managers now have effective monitoring systems in place to review the quality of care provided to children and identify key themes. Children’s records are regularly monitored, inclusive of safeguarding incidents. They are organised and accessible on request. Children’s records provide a complete picture of their individual needs, risks and progress and their views. Leaders and managers have plans to ensure that recording systems continue to develop and improve.

p.2

This monitoring visit

All complaints are now recorded, reviewed and shared with partner agencies. Leaders and managers have improved the quality of internal investigations to address the concerns that are raised. All relevant staff members are spoken to and action plans developed to help improve staff practice.

p.2

This monitoring visit

There has been progress in relation to the requirements raised at the full inspection. Four requirements have been met. Four requirements and one recommendation that were not reviewed have been restated. One additional requirement has been raised following this monitoring visit under regulation 13. Inspection report for children’s home - monitoring visit: 2548794 3

p.2

Inspection date Inspection type Inspection judgement

14/10/2024 Full Inadequate 10/07/2024 Full Inadequate 15/05/2023 Full Good 29/06/2022 Full Good Inspection report for children’s home - monitoring visit: 2548794 4

p.3

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

p.4

Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

p.4

Requirement Due date

helps children aspire to fulfil their potential;

p.4

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

p.4

Requirement Due date

ensure that staff have the experience , qualifications and skills to meet the needs of each child;

p.4

Requirement Due date

ensure that the home has sufficient staff to provide to provide care for each child. (Regulation 13 (1)(a)(2)(c)(d))

p.4

Requirement Due date

In particular, leaders and the registered manager must ensure that the staffing rosters accurately reflect the dates and times that staff work. 31 March 2025

p.4

Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety. (Regulation 32 (1))

p.4

Requirement Due date

In particular, leaders and the registered manager must ensure that gaps in staff employment histories are checked during the recruitment process.

p.4

Requirement Due date

This requirement was made at the last inspection and is restated. 31 March 2025

p.4

Requirement Due date

within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes—

p.4

Requirement Due date

the name of the child; 31 March 2025 Inspection report for children’s home - monitoring visit: 2548794 5 details of the child’s behaviour leading to the use of the measure;

p.4

Requirement Due date

the date, time and location of the use of the measure;

p.5

Requirement Due date

a description of the measure and its duration;

p.5

Requirement Due date

details of any methods used or steps taken to avoid the need to use the measure;

p.5

Requirement Due date

the name of the person who used the measure ("the user"), and of any other person present when the measure was used;

p.5

Requirement Due date

the effectiveness and any consequences of the use of the measure; and

p.5

Requirement Due date

a description of any injury to the child or any other person, and any medical treatment administered, as a result of the measure;

p.5

Requirement Due date

within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so ("the authorised person")—

p.5

Requirement Due date

has spoken to the user about the measure; and

p.5

Requirement Due date

has signed the record to confirm it is accurate; and

p.5

Requirement Due date

within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure. (Regulation 35 (3)(a)(i)(ii)(iii)(iv)(v)(vi)(vii)(viii)(b)(i)(ii)(c))

p.5

Requirement Due date

In particular, leaders and the registered manager must ensure that records of restraint include full details of the method of restraint used and its duration, as well as confirmation that staff and children have been spoken to about the incident, capturing their views to inform their review of the incident. As such, records of restraint must demonstrate management oversight and review of practice.

p.5

Requirement Due date

This requirement was made at the last inspection and is restated. Inspection report for children’s home - monitoring visit: 2548794 6 The registered person must ensure that all employees—

p.5

Requirement Due date

undertake appropriate continuing professional development;

p.6

Requirement Due date

receive practice-related supervision by a person with appropriate experience; and

p.6

Requirement Due date

have their performance and fitness to perform their roles appraised at least once every year. (Regulation 33 (4)(a)(b)(c))

p.6

Requirement Due date

In particular, leaders and the registered manager must ensure that staff supervision includes target-setting and that discussions reflect staff responsibilities. The registered person must also ensure that yearly appraisals reflect staff practice and that staff are appropriately supported to improve their practice.

p.6

Requirement Due date

This requirement was made at the last inspection and is restated. 31 March 2025

p.6

Requirement Due date

at all times, at least one person on duty at the home has a suitable first aid qualification. (Regulation 31 (2)(a)

p.6

Requirement Due date

This requirement was made at the last inspection and is restated. 31 March 2025

p.6

Recommendation

 The registered person should ensure that children are encouraged to try new activities that nurture their talents and interests and that they are appropriate to the children’s level of need. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 31, paragraph 6.4)

p.6

Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

p.6

Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: 2548794 7

p.6

Children’s home details

Registered provider address: 71-75 Shelton Street, London WC2H 9JQ

p.7

Inspectors

Dorothy Thompstone, Social Care Inspector Aneta Wasilewska, Social Care Inspector Inspection report for children’s home - monitoring visit: 2548794 8 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.7

Inspectors

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.8

Inspectors

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.8

Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.8