TD Supported Living Services

Inspection report for supported accommodation provider - monitoring visit: TD Supported Living Services TD Supported Living Services

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Inspected under the social care common inspection framework

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provider

This service is owned and operated by a private provider. It offers accommodation and support for up to 24 children living in self-contained units and shared accommodation for looked-after children and care leavers across 16 premises.

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provider

At the time of this visit, the service was accommodating three children aged 16 and 17.

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provider

The service manager, who is also the nominated individual and the director, registered with Ofsted in December 2023.

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This monitoring visit

Ofsted carried out a monitoring visit on 19 December 2024 and identified significant regulatory breaches with regards to the safety and protection of children and the leadership and management of the service. Following that visit, Ofsted issued a notice restricting accommodation, to prevent new admissions. In addition, four compliance notices were issued.

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This monitoring visit

Ofsted carried out a monitoring visit on 8 January 2025 specifically to review progress relating to premises. Some progress was noted, but the compliance notices and restriction notice remained in place. The purpose of this monitoring visit was to review progress in relation to three compliance notices.

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This monitoring visit

The needs and vulnerabilities of two children are outside of the scope of The Supported Accommodation (England) Regulations 2023. The provider remains in breach of their conditions of registration. However, the provider has taken some steps to resolve this and to improve the care provided to these children while they remain in this service. Inspection report for supported accommodation provider - monitoring visit: TD Supported Living Services Staff work well as a team to support these children. They speak knowledgeably about the risks for children and take action to reduce these risks. For example, following a long wait at the dentist, there had been an incident in the community that required police assistance. A staff member has contacted the dentist and put a plan in place to reduce the waiting time for subsequent visits. As a result, there has been a reduction in serious incidents for children.

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This monitoring visit

The manager has purchased and installed a new electronic recording system, which holds all the children’s records centrally. Staff are now able to quickly find incident reports. The system date stamps recordings and ensures security. This requirement is now met.

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This monitoring visit

The manager has developed a new system to assess children’s needs and their suitability to live in supported accommodation prior to their admission. This has not been tested due to the current notice restricting accommodation.

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This monitoring visit

The manager has appointed a consultant who supports staff with group training focused on the needs of individual children. Supervision does not yet enable staff to reflect on their learning and embed this in practice. Staff members have not yet received training to understand children’s rights and entitlements.

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This monitoring visit

The manager has not recruited any additional staff since the last monitoring visit. He has not reviewed gaps in employment histories or sought further information from staff’s previous employers. However, the manager has yet to fully review the safer recruitment process.

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This monitoring visit

The manager now ensures that notifications are made to Ofsted when there have been serious incidents. Staff act when children are at risk and work with partner agencies. Where possible, staff also talk to children about actions that had led to the use of physical restraint. This means that children participate in plans to reduce incidents.

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This monitoring visit

No children have been admitted since the notice restricting accommodation was issued. The notice restricting accommodation remains in place. Inspection report for supported accommodation provider - monitoring visit: TD Supported Living Services

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Supported Accommodation (England) Regulations 2023 and the ‘Guide to the Supported Accommodation Regulations, including Quality Standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the supported accommodation undertaking that puts children first and prioritises their well-being and development.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that staff have the experience, qualifications and skills appropriate for the work that they are to perform;

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Requirement Due date

implement recruitment practices that ensure staff are suitable to work with children and to keep them safe from harm( 1 );

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Requirement Due date

ensure that arrangements are in place for the supervision, training and development of staff;

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Requirement Due date

ensure that each child is fully aware of their entitlements throughout the duration of their placement in supported accommodation, including—

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Requirement Due date

what they can expect from the provision of supported accommodation,

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Requirement Due date

ensure that staff have the skills necessary to support children to identify, access and receive their entitlements in a way that helps them to learn to identify, access and receive their entitlements independently in the future. (Regulation 4 (2)(c)(e)(g)(h)(i)(i)) 7 March 2025

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Requirement Due date

*The accommodation standard is that children experience a comfortable and secure living environment. 7 March 2025 Inspection report for supported accommodation provider - monitoring visit: TD Supported Living Services In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that the premises used as supported accommodation—

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Requirement Due date

provide stability and consistency of accommodation for children;

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Requirement Due date

are designed and furnished so as to meet the needs of each child individually and all children collectively;

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Requirement Due date

are suitable for the purposes of supported accommodation and are accessible, safe, secure and well-maintained;

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Requirement Due date

offer a comfortable, positive and nurturing environment, while respecting children’s need for privacy;

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Requirement Due date

are adequately maintained so as to provide a welcoming and homely environment within both individual and shared living spaces;

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Requirement Due date

are designed, furnished and maintained to remove avoidable hazards which could pose a health and safety risk to children;

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Requirement Due date

comply with all relevant statutory provisions dealing with health and safety or fire safety matters;

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Requirement Due date

ensure that each child is provided with basic items such as bedding, towels, personal hygiene products and kitchen equipment, where the child does not have access to such items. (Regulation 6 (1) (2)(b)(i)(v)(vi)(vii)(viii)(ix)(x)(e))

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Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

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Requirement Due date

the individual has the experience, qualifications and skills appropriate for the work that the individual is to perform,

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Requirement Due date

full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 1. (Regulation 17 (1) (3)(b)(d)) 7 March 2025

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Requirement Due date

*These requirements are subject to a compliance notice. Inspection report for supported accommodation provider - monitoring visit: TD Supported Living Services

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Information about this inspection

The purpose of this visit was to follow up information received by Ofsted and/or to ensure that the supported accommodation provider was complying with regulation.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for supported accommodation provider - monitoring visit: TD Supported Living Services

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Supported accommodation provider details

Registered provider address: Victory House, 400 Pavillion Drive, Northampton Business Park, Northampton NN47PA

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Supported accommodation provider details

Registered service manager: Tonderai Dhliwayo

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Inspectors

Beth Forster, Social Care Inspector Alli Tandy, Social Care Inspector Inspection report for supported accommodation provider - monitoring visit: TD Supported Living Services to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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