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Early years · Early years complaint outcome

Laugh and Learn Day Nursery

Inspected 7 Mar 2025 · published 19 Feb 2025 · URN 2759601

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Summary

No overall grade in this framework

What we read, and from where

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  • Inspection datesingle source

    7 Mar 2025

  • URN verified

    2759601

Page 1 of 2
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

−38Criticalmore positive than 60% of reports of this type

In line with other reports of this type.

Praiseeffectiveimprovedsecuresettled
Criticismconcernsconcern

How the report reads, start to finish

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Findings positive critical

Strengths

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No standout praise found.

Concerns

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No strong criticism found.

Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
2
Words of findings
451
longer than usual (typical 281)
Reading level
Hard
Flesch 43, typical 42
Average sentence
17 words
Next steps
1
typical 1
Hedged sentences
8%
“some”, “not always”, “most”…

Where the words go

Findings 100%

Full report text

Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2 . If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 7th February 2025, we received concerns that the provider was not meeting requirements relating to staff:child ratios, safety of premises, sleeping arrangements, baby room and risk assessment

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Summary of outcome

On 11th February 2025, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have issued actions for the provider to take.

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Summary of outcome

The provider will be able to give parents further information about this.

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Summary of outcome

n ensure all staff receive effective training and coaching that helps them improve the quality of their practice and offers further clarity on their key roles and responsibilities

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Summary of outcome

n embed a secure key person system to ensure that transition periods offer a more settled routine for children, particularly during lunch time periods.

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Summary of outcome

On 26 February 2025, we received further concerns that the provider was not meeting requirements relating to: Safeguarding policies and procedures, Staff:child ratios, Qualifications, training, support and skills and Complaints. This related to incidents which took place before the inspection on 09 January 2025 - 21 January 2025. On 03 March 2025, the provider notified us about a significant event in relation to this concern. The notification means that the provider met their legal responsibility as set out in the Statutory framework for the early years foundation stage to notify Ofsted of significant events.

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Summary of outcome

On 04 March 2025, we carried out a regulatory telephone call. We found that at the time of the incidents, the provider was not meeting some of the requirements. However they have already taken action to put this right. This has included implementing a written complaints procedure which details the process to follow when a concern or complaint is raised and support relating to staff training and skills.

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Summary of outcome

On 19 March 2024, the provider responded to the action/s set. We found that the provider had improved their supervision, training and key person arrangements. We are satisfied the provider has met the actions raised. The provider is still registered with Ofsted.

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Summary of outcome

The provider will be able to give parents further information about this. The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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