Children's home run by Panacea Children Services Limited

Inspection report for children’s home: 2710459 1 Registered provider: Panacea Children Services Limited Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

The home is owned by a private organisation. It provides care for up to two children who may experience social and emotional difficulties.

p.1

Information about this children’s home

The manager registered with Ofsted in October 2022.

p.1

Information about this children’s home

At the time of the inspection, one child was living in the home.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

outstanding

How well children and young people are helped and protected outstanding

p.1

outstanding

The effectiveness of leaders and managers outstanding

p.1

outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

p.1

outstanding

Overall judgement at last inspection: good

p.1

outstanding

Enforcement action since last inspection: none Inspection report for children’s home: 2710459 2

p.1

Inspection date Inspection type Inspection judgement

14/08/2023 Full Good Inspection report for children’s home: 2710459 3

p.2

Overall experiences and progress of children and young people: outstanding

The child spoke to the inspector about their experience of living in the home.

p.3

Overall experiences and progress of children and young people: outstanding

The same child has lived at the home since the last inspection. They have made significant progress in all areas of their life. Their progress is underpinned by the exceptional care they receive from staff who truly care about them and want them to reach their full potential. As a result, the child says they are happy.

p.3

Overall experiences and progress of children and young people: outstanding

Highly effective collaborative working has been developed by the manager to ensure that the child’s needs are being met. The manager is an exceptional advocate for children. An example of this is the determination to ensure that the child continues to receive an appropriate education and their educational needs are understood. Professionals have observed that staff consistently go above and beyond for the child, creating an environment where the child genuinely feels cared for and valued.

p.3

Overall experiences and progress of children and young people: outstanding

Staff demonstrate resilience through challenging times and always put the child at the forefront of their practice. An independent reviewing officer said, ‘[Name of child] is doing amazing, from where they were to where they are now.’

p.3

Overall experiences and progress of children and young people: outstanding

Children’s health needs are a priority in this home. The child is registered with local heath services and attends regular appointments. A therapist supports the team and provides clinical supervision to the managers and all staff on a regular basis. This ensures that the staff continue to meet the child’s emotional health and well-being needs.

p.3

Overall experiences and progress of children and young people: outstanding

The staff adopt a therapeutic parenting approach that is integrated into all aspects of care. This promotes positive outcomes and leads to excellent progress for the child. The staff and the child have developed strong and highly nurturing relationships. The basis of these relationships promotes open and honest discussions. The staff possess the necessary knowledge and skills to explore highly sensitive topics with the child, demonstrating a commitment to addressing their overall well-being.

p.3

Overall experiences and progress of children and young people: outstanding

Managers and staff support children to have relationships with people who are important to them. They work in partnership with the child’s family to achieve shared goals for the child. Staff keep in touch with the child’s family members so that they know what is happening in the child’s life. The child’s family members are welcomed into the home and have sleepovers. This helps the child to maintain their sense of identity. One parent said, ‘[Name of child] is thriving and happy, there is nothing they could do better.’ Inspection report for children’s home: 2710459 4

p.3

How well children and young people are helped and protected: outstanding

A strong safeguarding culture underpins practice in the home. This has helped to reduce risks for the child and ensures that the child is helped to identify and manage their feelings and behaviours.

p.4

How well children and young people are helped and protected: outstanding

Staff understand the child and have an excellent awareness of their needs. They are highly skilled in helping the child to manage their emotions. As a result, the frequency of incidents when staff need to physically hold the child to keep them safe has significantly reduced.

p.4

How well children and young people are helped and protected: outstanding

Safeguarding incidents are dealt with effectively by managers. Managers appropriately share information with the placing authority. When there are concerns about practice, managers ask for a review of their safeguarding processes by the local authority designated officer. This ensures additional oversight and transparency.

p.4

How well children and young people are helped and protected: outstanding

The child’s risk plans are individualised and include details of their current risks alongside strategies for staff to follow. These plans are regularly reviewed and updated. The staff demonstrate a proactive approach to developing their understanding of risks and safeguarding. They actively seek advice and support from external agencies whenever it can benefit the child, facilitating a more thorough exploration and resolution of issues.

p.4

How well children and young people are helped and protected: outstanding

Incidents of the child going missing from the home have significantly reduced in frequency. The staff know what to do when the child goes missing and take appropriate action to ensure their safe return. Independent return home interviews take place, and the manager analyses the factors relating to the incidents to ensure that staff are proactive in preventing future incidents.

p.4

How well children and young people are helped and protected: outstanding

Recruitment records are clear. The manager ensures that all necessary checks are carried out before staff start working in the home. This helps to ensure that adults working with children are safe to do so.

p.4

How well children and young people are helped and protected: outstanding

The home is warm and welcoming, and it is free of hazards. However, the routine use of the external door alarm is not regularly reviewed with the child’s placing authority and is not included in the child’s risk assessment. This limits opportunities to review the identified need for the alarm.

p.4

The effectiveness of leaders and managers: outstanding

The manager is ambitious, highly aspirational and is supported by a dedicated deputy manager. Together, they have an excellent understanding of the child’s needs. They are committed to improving outcomes for children. Staff speak highly of the management team.

p.4

The effectiveness of leaders and managers: outstanding

The child’s records are maintained to a high standard. There is clear oversight by managers, and the child’s voice is reflected throughout. Managers provide effective professional challenge and escalate concerns appropriately to ensure that the child is Inspection report for children’s home: 2710459 5 involved in their care planning and their needs are being met. This enables children to feel listened to and involved in their care.

p.4

The effectiveness of leaders and managers: outstanding

Staff receive regular and reflective practice supervision. The manager is a strong advocate for training and ensures that staff have access to high-quality training to further their practice and to continually improve the quality of care provided to children.

p.5

The effectiveness of leaders and managers: outstanding

Staff benefit from regular team meetings which provide an opportunity for reflective discussions. The meetings are strengthened by evidenced-based input from the therapist about the organisation’s therapeutic parenting model.

p.5

The effectiveness of leaders and managers: outstanding

Managers have developed effective processes to maintain oversight of all aspects of the child’s care. They have ensured that a system is in place for staff to record children’s progress and development. This enables managers to understand the home’s strengths and areas for development. Thorough oversight by managers ensures that there is continuous development of practice in the home. Inspection report for children’s home: 2710459 6

p.5

Recommendation

 The registered person should ensure that they regularly review any monitoring or surveillance measures with the child’s placing authority and include the rationale in the child’s risk management plan. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 16, paragraph 3.16)

p.6

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2710459 7

p.6

Children’s home details

Registered provider: Panacea Children Services Limited

p.7

Children’s home details

Registered provider address: James House Co Jackson Stephen LLP, Stone Cross Business Park, Yew Tree Way, Warrington WA3 3JD

p.7

Inspector

Michelle Snape, Social Care Inspector Inspection report for children’s home: 2710459 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.7

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.8

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.8

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.8