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Social care · Social care assurance visit

Children's Home run by New Horizons (Stockport) Limited in Stockport

Inspected 17 Feb 2025 · published 22 Mar 2025 · URN SC008600

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Summary

No overall grade in this framework

Eve Ostridge (lead), Anthony Kyem

What we read, and from where

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  • Group verified

    New Horizons (Stockport) Limited

  • Inspection date verified

    17 Feb 2025

  • Inspectors verified

    Anthony Kyem, Eve Ostridge

  • Name on report verified

    SC008600

  • URN verified

    SC008600

Page 1 of 8
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

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+13Mostly positivemore positive than 75% of reports of this type

In line with other reports of this type.

Praiseeffectivelypositiveeffectiveconsistentpromptlytimely
Criticismconcernlimited

How the report reads, start to finish

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FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings23w−33
  • What needs to improve339w+29

Strengths

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No standout praise found.

Concerns

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No strong criticism found.

Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
8
Words of findings
360
shorter than usual (typical 479)
Reading level
Hard
Flesch 49, typical 47
Average sentence
17 words
Next steps
6
typical 4
Hedged sentences
0%
“some”, “not always”, “most”…

Where the words go

Findings 2%What needs to improve 24%About the inspection 74%

Full report text

Assurance inspection report for children’s home: SC008600 1 SC008600

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Registered provider: New Horizons (Stockport) Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

The home is owned by a private company. It is registered to provide care for up to six children who may experience social or emotional difficulties. At the time of the inspection, two children were living in the home. One child was present and spoke to the inspectors.

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Information about this children’s home

Judgement at last inspection: requires improvement to be good

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Information about this children’s home

Enforcement action since last inspection: none

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Information about this inspection

At this inspection, the inspectors evaluated:

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Information about this inspection

 the care of children  the safety of children  the effectiveness of leaders and managers. Inspectors have looked closely at the experiences and progress of children, using the social care common inspection framework. This assurance inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Assurance inspection report for children’s home: SC008600 2

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Findings from the inspection

We did not identify any serious or widespread concerns in relation to the care or protection of children at this assurance inspection.

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Findings from the inspection

There is one child living in the home who was present at the last inspection. They are settled and have good relationships with staff. The child is making good progress in their education and relationships with peers. The child is being supported by staff to prepare for adulthood in a measured way that suits their needs.

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Findings from the inspection

Since the last inspection, three children have moved into the home. The children moved in close together, meaning that there was a lot of change in the home in a short space of time. At times, there has been a lack of clarity and direction in care planning from the local authority and this has contributed to difficulties in two of the children settling in. This has been compounded by children already living in the home becoming unsettled due to changes within their personal circumstances.

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Findings from the inspection

Four children moved out of the home during this period. For one child, this was managed in a measured and child-centred way. However, three children have moved out in an unplanned way. This has been due to incidents within the home or community and conditions put in place which meant that children were unable to return.

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Findings from the inspection

The home is spacious and is a welcoming environment. Children have been able to personalise their bedrooms. However, some areas would benefit from maintenance, such as the kitchen cupboard doors, which are scuffed and have become de- laminated in places.

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Findings from the inspection

Staff support children’s health and well-being. Children’s emotional health needs are supported and children have been encouraged to access specialist services when required.

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Findings from the inspection

Children are supported to spend time with those who are important to them. The staff work with children and professionals to attempt to balance children’s need for independence and social interaction with effective safeguarding measures. There are comprehensive risk management plans in place that support staff to keep children safe.

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Findings from the inspection

There has been an increase in instances of children going missing from home. Staff follow established missing-from-home protocols and actively search for children. Two children have had prolonged periods of time where they were missing from the home. During these periods, leaders and managers made sure that they worked with the local authority and police to ensure a safe return of the children. Return home interviews are carried out by a person independent of the home. Assurance inspection report for children’s home: SC008600 3 There has been a reduction in the use of physical intervention. Staff have become better skilled at de-escalation techniques, which means that holding children is now only used as a last resort. However, there has been one occasion when the actions taken by staff when intervening were unclear and this has not been further explored by the manager.

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Findings from the inspection

There is a stable team of core staff that is growing in confidence and ability. Staff are committed to achieving positive outcomes for children. Staff report feeling well supported by managers and colleagues. Team meetings and staff supervision sessions are carried out regularly. Children’s views, feelings and wishes are taken into account. Children know how to make a complaint and are supported to do this by staff.

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Findings from the inspection

More effective monitoring systems are now in place to maintain a comprehensive overview of the home and the progress of the children. The registered manager has recently left the company. The deputy manager is currently supporting the team with support from the head of care.

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Findings from the inspection

Most of the requirements raised at the last inspection have been met. Assurance inspection report for children’s home: SC008600 4

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Inspection date Inspection type Inspection judgement

18/06/2024 Full Requires improvement to be good 14/11/2023 Full Requires improvement to be good 23/08/2023 Full Inadequate 24/04/2023 Full Inadequate Assurance inspection report for children’s home: SC008600 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home; and

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Requirement Due date

have a positive experience of arriving at or moving on from the home.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

manage and review the placement of each child in the home; and

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Requirement Due date

plan for, and help, each child to prepare to leave the home or to move into adult care in a way that is consistent with arrangements agreed with the child’s placing authority; and

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Requirement Due date

that each child’s relevant plans are followed. (Regulation 14 (1)(a)(b) (2)(b)(ii)(iii)(c))

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Requirement Due date

In particular, the registered person must only accept placements for children when they are satisfied that the team can respond effectively to the child’s needs.

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Requirement Due date

Additionally, the registered person must consider the impact that new children may have on the stability of other children who have recently been moved into the home. 18 April 2025

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Recommendations

 The registered person should ensure that records of restraint are kept and that these enable the registered person and staff to review the use of control, discipline and restraint to identify effective practice and respond promptly where Assurance inspection report for children’s home: SC008600 6 any issues or trends of concern emerge. The review should provide the opportunity for amending practice to ensure it meets the needs of each child. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 49, paragraph 9.59)  The registered person should ensure that the home is a welcoming and homely environment. Specifically, that wear and tear in the home is identified and rectified in a timely manner. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 15, paragraph 3.9) Assurance inspection report for children’s home: SC008600 7

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Children’s home details

Registered provider: New Horizons (Stockport) Limited

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Children’s home details

Registered provider address: 154-156 Buxton Road High Lane, Stockport, Cheshire SK6 8EA

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Inspectors

Eve Ostridge, Social Care Inspector Anthony Kyem, Social Care Inspector Assurance inspection report for children’s home: SC008600 8 and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspectors

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk .

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Inspectors

You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Inspectors

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Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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