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Social care · Social care assurance visit

Children's Home run by HMO NE Ltd in North Tyneside

Inspected 10 Feb 2025 · published 21 Mar 2025 · URN 2676045

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Summary

No overall grade in this framework

Cherie Chen

What we read, and from where

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  • Group verified

    HMO NE Limited

  • Inspection date verified

    10 Feb 2025

  • Inspectors verified

    Cherie Chen

  • Name on report verified

    2676045

  • URN verified

    2676045

Page 1 of 8
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

−20Mixedmore positive than 50% of reports of this type

In line with other reports of this type.

Praiseskilledcaring
Criticismpoorlimited

How the report reads, start to finish

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FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings21w−33
  • What needs to improve113w0

Strengths

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No standout praise found.

Concerns

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No strong criticism found.

Next steps

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
8
Words of findings
132
shorter than usual (typical 479)
Reading level
Very hard
Flesch 29, typical 47
Average sentence
19 words
Next steps
3
typical 4
Hedged sentences
0%
“some”, “not always”, “most”…

Where the words go

Findings 2%What needs to improve 10%About the inspection 88%

Full report text

Assurance inspection report for children’s home: 2676045 1 Registered provider: HMO NE Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This children’s home is run by a private provider. It registered with Ofsted in 2022 and can provide care and support for up to four children with learning disabilities and/or social or emotional difficulties and children with sensory impairment.

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Information about this children’s home

There were two children and one young person being provided with care at the time of this inspection. One child was spoken to at the time of the inspection. The young person is currently waiting to be moved onto their adult provision.

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Information about this children’s home

The home has a registered manager, who registered with Ofsted in July 2022.

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Information about this children’s home

The inspector spoke to two children during this inspection.

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Inspection date: 10 February 2025

Judgement at last inspection: requires improvement to be good

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Inspection date: 10 February 2025

Enforcement action since last inspection: none

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Information about this inspection

At this inspection, the inspector evaluated:

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Information about this inspection

 the care of children  the safety of children  the effectiveness of leaders and managers. The inspector has looked closely at the experiences and progress of children, using the social care common inspection framework. This assurance inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to Assurance inspection report for children’s home: 2676045 2 consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Assurance inspection report for children’s home: 2676045 3

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Findings from the inspection

We did not identify any serious or widespread concerns in relation to the care or protection of children and young people at this assurance inspection.

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Findings from the inspection

The manager and staff ensure that children and young people have a relaxed and happy environment to live in. Staff care about the children and young people, and their practice is responsive to the children and young people’s needs. This helps children and young people build trusting relationships with the staff caring for them and make positive progress.

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Findings from the inspection

The manager and staff understand the importance of the children’s and young people’s views being heard. Children and young people are involved in the planning of their care and know their wishes are taken seriously by professionals. Children and young people are actively encouraged to provide feedback about their care and are kept informed about key issues.

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Findings from the inspection

Staff know the children’s and young people’s individual risks and vulnerabilities. Children and young people have comprehensive individual risk management and behaviour support plans. These are regularly reviewed and updated following any incidents. The children and young people are actively involved in developing their own support plans. This helps them to identify and understand their own risks and work with the staff to reduce concerns.

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Findings from the inspection

The manager has responded swiftly to concerns about the safety of one child who has displayed self-injurious behaviour. She has overseen the introduction of additional safeguarding measures in the home, including higher levels of staffing and increased frequency of observations. Staff understand the triggers to for the children’s and young people’s behaviour and provide sensitive support when they become upset, anxious, or if they harm themselves.

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Findings from the inspection

Staff hold children and young people at times in response to difficult situations. This is a last resort to keep everyone safe. When this happens, the manager has oversight of incident records to ensure the use of holds is appropriate and proportionate. Children and young people are given the opportunity to share their views through a child-friendly discussion. Staff provide children and young people with sensitive support following an incident.

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Findings from the inspection

Staff support children and young people so they can become healthier and to seek the help they need health appointments. They work with other agencies to ensure that children and young people have access to emotional support at a time and pace that is right for them.

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Findings from the inspection

The managers ensure that all staff receive training to meet the individual needs of the children and young people. Bespoke training helps the staff to better understand Assurance inspection report for children’s home: 2676045 4 the children’s and young people’s specific needs. This has provided staff with the skills and knowledge to care for the children and young people safely.

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Findings from the inspection

Children and young people know how to make a complaint. The manager deals with complaints in a timely manner and spends time with the children to explore their feelings.

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Findings from the inspection

The manager has addressed the requirements issued in the previous inspection. Two recommendations have not been reviewed in this inspection. For this reason, they are restated. Assurance inspection report for children’s home: 2676045 5

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Inspection date Inspection type Inspection judgement

29/04/2024 Full Requires improvement to be good 06/11/2023 Full Good 30/01/2023 Full Good Assurance inspection report for children’s home: 2676045 6

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Recommendations

 The registered person should be skilled in anticipating difficulties and reviewing incidents, such as learning from disruptions and placement breakdowns. They are responsible for proactively implementing lessons learned and sustaining good practice to ensure continuous improvement. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 55, paragraph 10.24)  The registered person should ensure that any consequences used to address poor behaviour are restorative in nature, to help children recognise the impact of their behaviour on themselves, other children, the staff caring for them and the wider community. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 46, paragraph 9.38) Assurance inspection report for children’s home: 2676045 7

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Children’s home details

Registered provider address: Hallgate House, 9 Grange Terrace, Sunderland SR2 7DF

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Inspector

Cherie Chen, Social Care Inspector Assurance inspection report for children’s home: 2676045 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk .

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Inspector

You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Inspector

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Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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