Walbrook Institute London Limited

LBIF Limited Report following a monitoring visit to a ‘requires improvement’ provider

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Name of lead inspector: Joanna Walters, His Majesty's Inspector

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Inspection dates: 19 and 20 February 2025

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Type of provider: Independent learning provider

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Address:

8th Floor Peninsular House 36 Monument Street London EC3R 8LJ Monitoring visit: LIBF Limited, 19 and 20 February 2025

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Context and focus of visit

LIBF Limited was inspected in February 2024. At that time, inspectors judged the overall effectiveness of the provision to require improvement.

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Context and focus of visit

The focus of this monitoring visit was to evaluate the progress that leaders and managers have made in resolving the main areas for improvement identified at the previous inspection.

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Context and focus of visit

LIBF Limited, formerly known as The London Institute of Banking and Finance, is an independent higher education provider based in the City of London. The provider offers the level 6 financial services professional apprenticeship standard to apprentices employed in banks and other financial institutions. At the time of the monitoring visit there were 111 apprentices in learning.

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Significant progress

Since the previous inspection, leaders have taken a range of highly effective actions that significantly help apprentices to achieve their apprenticeship. For example, they have reorganised the sequencing of the programme to allow apprentices to gather evidence for their final assessments from the start of their programme rather than towards the end. Subsequently, apprentices are well prepared for their final assessments. Leaders and managers make sure that apprentices have a good understanding of the structure and requirements of the apprenticeship. Tutors provide new apprentices with detailed induction plans, timetables and course information when they start. As a result, apprentices know about the course and final assessment requirements and how they will be supported through to achieve these. Tutors provide apprentices with very effective support and guidance during review meetings. Leaders have significantly increased the frequency of progress reviews

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Significant progress

that apprentices have. As a result, apprentices are well supported and make good progress. The number of apprentices who achieve their apprenticeship has improved markedly. Monitoring visit: LIBF Limited, 19 and 20 February 2025

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Significant progress

Careers and employability advisors have introduced a wide range of high-quality workshops for apprentices to support their personal and professional development. In workshops, apprentices explore a variety of topics such as strengths and values, psychometric testing, wellbeing, professional development, safeguarding, workplace readiness and goal setting. Advisors use good quality resources to explore fundamental British values and how apprentices can contribute as citizens in Britain. During workshops, advisors help apprentices to reflect on their own personal and professional development and how they apply specific skills in their roles at work. For example, through exploring psychometric testing, apprentices reflect on their adaptability, resilience, enthusiasm, problem solving and decision-making skills. Apprentices have high attendance at workshops and find them interesting. Apprentices learn from a variety of industry professionals who draw on their

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Significant progress

expertise and experience to teach apprentices how to practise and apply the skills they develop. For example, guest speakers discuss the benefits of professional networking in the workplace including with colleagues outside of their immediate team or department.

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Significant progress

Since the previous inspection, leaders have introduced a thorough process to monitor the quality of feedback apprentices receive. They observe personal tutors and academic lecturers, evaluate the quality of a sample of progress reviews and the written feedback staff give to apprentices on their assignments. Subsequently, leaders know the quality of feedback apprentices receive and take swift action when improvements are needed. Leaders make sure that staff take part in staff development and training sessions for personal tutors and academic lecturers on providing written feedback to apprentices. These include sessions where they share exemplars of high-quality feedback. Academic lectures use marking templates well to share developmental feedback with apprentices on their assignments. Apprentices now receive clear, structured guidance on the strengths and areas for improvement of their assignments, such as the

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Significant progress

Personal tutors and academic lecturers give apprentices highly effective verbal feedback that supports the written feedback they give apprentices on submitted work. This provides a good opportunity for apprentices to ask questions about the feedback they have been given. Following the feedback, tutors, lecturers, employers Monitoring visit: LIBF Limited, 19 and 20 February 2025 and apprentices set short and long term goals collectively to help them make good progress and stay on track with their learning and development.

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Significant progress

In lessons, academic lecturers provide high-quality feedback to apprentices on their presentation slides and style of delivery. Academic lecturers use probing questions to link theory and practical examples. As a result, apprentices understand well how to improve the standard of their work. In progress reviews, tutors give apprentices helpful and developmental feedback about their progress. This includes on their academic progress, performance at work and on their portfolio of evidence. Monitoring visit: LIBF Limited, 19 and 20 February 2025 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education

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Significant progress

and training in prisons and other secure establishments. It assesses council children's services, and inspects services for children looked after, safeguarding and child protection.

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Significant progress

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Significant progress

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T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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