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Early years · Early years complaint outcome

Elmore Kindergarten

Inspected 7 Feb 2025 · published 19 Dec 2024 · URN EY495172

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Summary

No overall grade in this framework

What we read, and from where

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  • Inspection datesingle source

    7 Feb 2025

  • URN verified

    EY495172

Page 1 of 3
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

−17Mixedmore positive than 82% of reports of this type

In line with other reports of this type.

Praiseimprovedeffectivesuccessfullysettleddelay
Criticismconcernsnot metbelowharm

How the report reads, start to finish

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Findings positive critical

Strengths

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No standout praise found.

Concerns

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Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
3
Words of findings
786
longer than usual (typical 281)
Reading level
Hard
Flesch 42, typical 42
Average sentence
20 words
Next steps
1
typical 1
Hedged sentences
10%
“some”, “not always”, “most”…

Where the words go

Findings 100%

Full report text

Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 13 December 2024, the provider notified us about health. The notification means that the provider met their legal responsibility as set out in the Statutory framework for the early years foundation stage to notify Ofsted of a significant event.

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Summary of outcome

On 18 December 2024, we carried out a regulatory telephone call. We found the provider was not meeting some of the requirements. In respect of some areas, the provider had taken action to put this right. The provider had improved their procedures for nappy changing and recording children's personal care routines.

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Summary of outcome

In respect of other areas, we served a welfare requirements notice. This is a legal notice that requires the provider to take the actions below within the timescales set out.

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Summary of outcome

n improve your knowledge and understanding of the correct action to be taken, in line with local safeguarding partnership procedures, in the event of an allegation being made that a person working with children may have acted in a way that might harm a child

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Summary of outcome

n ensure each child has an identified key person who is fully aware of, and can meet, their individual care needs through effective and settled relationships with them

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Summary of outcome

n provide staff with induction, training and support to understand their role and responsibilities and that ensures they can offer quality care and education to all children

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Summary of outcome

n ensure the deployment of staff meets children's needs and promotes their safety and wellbeing.

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Summary of outcome

On 16 January 2025, we found the provider had met some of the safeguarding and welfare actions but not others.

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Summary of outcome

The provider had ensured all children are allocated a key person each day and had improved their staff training arrangements. The provider had not met the actions, served in the welfare requirement notice, relating to safeguarding policies and procedures and staff: child ratios.

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Summary of outcome

We have served another welfare requirements notice. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.

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Summary of outcome

n ensure you have an up-to-date knowledge of safeguarding issues, including possible signs of abuse and that safeguarding procedures are followed without delay, and in line with local safeguarding partnership procedures

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Summary of outcome

n ensure the staffing arrangements meet children's individual needs, particularly for the youngest children at the busiest times of the day.

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Summary of outcome

We will monitor the provider's response to ensure the actions are successfully completed. The provider is still registered with Ofsted.

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Summary of outcome

On 31 January 2025 we carried out a monitoring visit to the setting and found that the provider had met the safeguarding and welfare actions raised.

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Summary of outcome

The provider and staff have updated their safeguarding knowledge, including possible signs of abuse and when to take action. They have completed training and reviewed their policies and procedures inline with the local authority safeguarding website. The provider and staff have made changes to how they support the youngest children including at the busiest times of the day. Children are now cared for in smaller groups and additional staff are available to offer support and complete routine tasks, enabling children's key persons to focus on their individual needs and well-being.

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Summary of outcome

On 5 February 2025, we received further concerns that the provider was not meeting requirements relating to safeguarding policies and procedures; suitable people; qualifications, training, support and skills; supporting and understanding children's behaviour; health; safety and suitability of premises, environment and equipment; and information and record keeping.

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Summary of outcome

On 4 March 2025, we carried out a regulatory visit. We found the provider was not meeting some of the requirements and had taken action to put this right. The provider found that staff were not reviewing dates once formula milk was opened, to ensure timescales were fully adhered to when preparing baby's milk. Procedures were revisited and the provider has made sure that more stringent checks are carried out by staff. The provider has also ensured that all staff are aware of the latest guidance and that this is being followed in practice. The provider will be able to give parents further information about this. The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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