Children's home run by Madiba Limited

Inspection report for children’s home: 2728057 1 Registered provider: Madiba Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned and managed by a private provider. It provides care for one child who may experience social and emotional difficulties, and who may have learning disabilities.

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Information about this children’s home

The manager registered with Ofsted in May 2024.

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Information about this children’s home

This full inspection of the home was brought forward due to Ofsted receiving several anonymous complaints about the leadership and management of the home.

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Overall experiences and progress of

children and young people, taking into account

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inadequate

How well children and young people are helped and protected inadequate

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inadequate

The effectiveness of leaders and managers inadequate

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inadequate

There are serious and/or widespread failures that mean children are not protected or their welfare is not promoted or safeguarded.

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inadequate

Date of last inspection: 6 September 2023

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inadequate

Overall judgement at last inspection: good

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inadequate

Enforcement action since last inspection: none Inspection report for children’s home: 2728057 2

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Inspection date Inspection type Inspection judgement

06/09/2023 Full Good Inspection report for children’s home: 2728057 3

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Overall experiences and progress of children and young people: inadequate

There are serious shortfalls in the leadership and management of the home and in the protection and safety of children. This means that although the child who was living in the home has made some progress from their starting point, their overall experiences while living in the home will have been compromised.

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Overall experiences and progress of children and young people: inadequate

There has been changes within the original staff team; however, there has been a more stable staff team for the last six months. This would have provided the child with more stability and consistency of care.

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Overall experiences and progress of children and young people: inadequate

At the time of the inspection, the home was undergoing extensive renovations. There was no child living in the home. The current home conditions were not safe. However, the work within the home is planned to be completed prior to a child moving into the home.

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Overall experiences and progress of children and young people: inadequate

Staff are committed to ensuring that the child’s health needs are met. This includes making arrangements for universal health services to visit the child at home. Alongside this, the use of social stories helps the child to understand the role of various health professionals and the importance of health checks and immunisations. This assists the child to attend routine health appointments.

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Overall experiences and progress of children and young people: inadequate

Staff supported the child to make progress with their independent living skills through encouraging them to take part in activities that they enjoy, such as baking and cooking. Staff also supported the child to make progress with their self-care skills. This helped them to become less reliant on staff to assist them with their personal care.

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Overall experiences and progress of children and young people: inadequate

Staff understand the importance of helping the child to remain in contact with family members. This not only meant that they were able to keep in touch with those adults who matter the most to them, but helped the child to understand and celebrate their heritage and cultural identity.

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How well children and young people are helped and protected: inadequate

Leaders and managers have failed to ensure that staff have a good working knowledge of their roles and responsibilities in safeguarding children. This has led to managers and staff failing to disclose concerns about staff conduct. Furthermore, when leaders and managers are made aware about issues regarding staff conduct, they have not taken effective action to reduce risk to children. This does not promote a safe environment for children.

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How well children and young people are helped and protected: inadequate

When a child has been physically held to keep them and others safe, the staff’s recording of these episodes of restraint are of poor quality. They do not consistently provide a clear account of what has happened and how staff have helped the child to be safe. This means Inspection report for children’s home: 2728057 4 that leaders and managers do not have proper oversight of the actions taken by staff to ensure that when staff hold a child, it is necessary and proportionate.

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How well children and young people are helped and protected: inadequate

The plans in place to support staff to understand a child’s specific vulnerabilities and behaviours are detailed, and clearly identify known risks and triggers. This helps staff to understand how to reduce risk to a child and support the child with their behaviour.

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How well children and young people are helped and protected: inadequate

Conversations that staff have with the child align with their needs and vulnerabilities and support them to be safer. However, the language used in case records is not always written in a sensitive way.

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How well children and young people are helped and protected: inadequate

Safer recruitment practices are followed. This reduces the risk of unsuitable adults working in the home.

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The effectiveness of leaders and managers: inadequate

The registered manager has failed to take appropriate action when professional boundaries between staff members have been compromised. She has also failed to adhere to the company’s procedures which govern personal relationships at work. This failure to act has meant that the staff involved have not been held to account for their behaviour and has served to undermine staff confidence in the management of the home.

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The effectiveness of leaders and managers: inadequate

While some staff enjoy working in the home, other staff have no confidence in the leadership and management team. They do not feel supported by the manager and deputy manager and do not feel that the home is well led and managed. This has impacted on staff morale and the safety and welfare of the child living in the home. In addition, this has meant that a child has not had the benefit of having a happy and cohesive staff team to meet their needs.

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The effectiveness of leaders and managers: inadequate

Inspectors found many examples of poor-quality or missing records, including those from incident reports, team meetings and staff supervision. Absent or incomplete reporting by managers and staff means that there is no up-to-date, accurate record of the running of the home and what life was like for the child.

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The effectiveness of leaders and managers: inadequate

Professionals and the child’s parent spoke positively about the home, the levels of communication between them and the staff and the progress that the child has made. Inspection report for children’s home: 2728057 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet The Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure that staff—

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person; and

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Requirement Due date

are familiar with, and act in accordance with, the home’s child protection policies. (Regulation 12 (1) (2)(a)(iii)(v)(vii)) 6 April 2025

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

ensure that staff work as a team where appropriate; and

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Requirement Due date

ensure that the home’s workforce provides continuity of care to each child. (Regulation 13 (1)(a)(b) (2)(a)(b)(e)) 6 April 2025 Inspection report for children’s home: 2728057 6 The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children;

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Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure that staff understand and apply the home’s statement of purpose;

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Requirement Due date

provide personalised care that meets each child’s needs, as recorded in the child’s relevant plans, taking account of the child’s background; and

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Requirement Due date

ensure that the premises used for the purposes of the home are designed and furnished so as to meet the needs of each child.

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Requirement Due date

(Regulation 6 (1)(a)(b) (2)(b)(i)(iv)(c)(i)) 6 April 2025

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under The Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards. Inspection report for children’s home: 2728057 7

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Children’s home details

Registered provider address: One City West, Gelderd Road, Leeds LS12 6NJ

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Inspectors

Shirin Khan, Social Care Inspector Rachel Webster, Social Care Inspector Inspection report for children’s home: 2728057 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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Inspectors

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