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Early years · Early years complaint outcome

The Wendy House Nursery

Inspected 27 Feb 2025 · published 27 Feb 2025 · URN EY421204

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Summary

No overall grade in this framework

What we read, and from where

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  • Inspection datesingle source

    27 Feb 2025

  • URN verified

    EY421204

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Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

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−16Mixedmore positive than 82% of reports of this type

In line with other reports of this type.

Praisebreacheseffectiveimproved
Criticismconcerns

How the report reads, start to finish

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Findings positive critical

Strengths

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No standout praise found.

Concerns

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Next steps

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Full report text

Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 6 January 2025, we received concerns that the provider was not meeting requirements relating to suitable people, concerns about children's safety and welfare, safeguarding policies and procedures, supporting and understanding children's behaviour and special educational needs.

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Summary of outcome

On 16 January 2025, we carried out a regulatory visit. Although we found no breaches in relation to these requirements, we found the provider was not meeting the requirements in relation to information and record keeping and supervision of staff. We have issued actions for the provider to take within the timescales set out.

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Summary of outcome

The provider will be able to give parents further information about this.

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Summary of outcome

n ensure that staff supervision is effective to discuss and address any issues that staff raise, foster a culture of mutual support and ensure staff well-being is well promoted

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Summary of outcome

n ensure all relevant documentation is easily accessible and available for inspection.

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Summary of outcome

On 2 March 2025, the provider responded to the actions set. We found that the provider had improved staff support and supervision and ensured that all relevant documentation is easily accessible and available for inspection.

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Summary of outcome

We are satisfied the provider has met the safeguarding and welfare actions raised. The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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