Children's home run by Reflexion Care Group Limited in Shropshire

Assurance inspection report for children’s home: SC366104 1 SC366104

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Registered provider: Reflexion Care Group Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is part of a large private organisation. Staff provide care for up to three children who may have social and emotional difficulties or learning disabilities.

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Information about this children’s home

The manager has been registered with Ofsted since February 2024. She holds a level 5 qualification in leadership and management.

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Information about this children’s home

At the time of the inspection, three children were living in the home.

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Information about this children’s home

Enforcement action since last inspection: none

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Information about this inspection

At this inspection, the inspector evaluated:

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Information about this inspection

 the care of children  the safety of children  the effectiveness of leaders and managers. The inspector has looked closely at the experiences and progress of children, using the social care common inspection framework. This assurance inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the 'Guide to the Children’s Homes Regulations, including the quality standards'. Assurance inspection report for children's home: SC366104 2

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Findings from the inspection

We did not identify any serious or widespread concerns in relation to the care or protection of children at this assurance inspection.

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Findings from the inspection

At the time of the inspection, three children were living at the home. Two children spoke with the inspector and shared positive feedback. One child shared that their favourite thing about the home was the staff team, and that they always felt safe. Another child shared that they were ‘very happy’.

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Findings from the inspection

The purpose of the assurance inspection was to review physical interventions. This was due to two incidents where high level interventions were used. Physical interventions are carried out safely, and staff try to redirect challenging behaviours when supporting children. Staff will mostly attempt a lower-level intervention prior to using a higher-level intervention. However, on one occasion it was not clear what other interventions had been tried first. Also, when staff do use higher-level interventions, there is not always a suitable number of staff available to support other children in the home.

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Findings from the inspection

Leaders and staff support children to prepare them for independence. Children are confident in asking leaders and staff to support them in how to approach shops for employment and conduct themselves in interviews.

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Findings from the inspection

Staff provide children with positive experiences. They are supported to build positive relationships with each other. As a result, children live happier in the home. Children engage in a range of activities outside of the home. This includes being taken to the gym and football clubs and holidays.

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Findings from the inspection

Leaders and staff have a good understanding of children’s health needs. Children are supported to attend regular health appointments; leaders have good oversight over health appointments to ensure children are making progress. There are clear risk management plans in place for self-harm and suicidal ideation. Leaders have advocated for children to have bespoke support in place, including regular child and adolescent mental health services appointments. As a result, children continue to make progress in this area.

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Findings from the inspection

The environment is warm and homely. Since the previous inspection, leaders have arranged refurbishment to create a child-focused home. Children’s bedrooms are decorated well and are individualised.

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Findings from the inspection

Leaders and staff respond to missing-from-care incidents well. Staff have a good understanding of children’s missing-from-care protocols and follow these. There is good communication with external professionals regarding updates. This has contributed to young people being located promptly. Assurance inspection report for children's home: SC366104 3

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Inspection date Inspection type Inspection judgement

08/05/2024 Full Good 15/11/2023 Full Good 21/02/2023 Full Good 20/07/2021 Full Outstanding Assurance inspection report for children's home: SC366104 4

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Recommendations

 When restraint involves the use of force, the force used must not be more than is necessary and should be applied in a way that is proportionate i.e. the minimum amount of force necessary to avert injury or serious damage to property for the shortest possible time. ('Guide to the Children’s Homes Regulations, including the quality standards', page 48, paragraph 9.50)  The registered person should ensure sufficient staff. This means a home has enough suitably trained staff (including someone in a management role) on duty to meet the assessed needs of all children in the home. ('Guide to the Children’s Homes Regulations, including the quality standards', page 51, paragraph 10.1) Assurance inspection report for children's home: SC366104 5

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Children’s home details

Registered provider: Reflexion Care Group Limited

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Children’s home details

Registered provider address: Fitzroy Academy, Cruckton, Shrewsbury SY5 8PR

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Inspector

Chanel Bryant, Social Care Inspector Assurance inspection report for children's home: SC366104 6 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked-after children, safeguarding and child protection.

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Inspector

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