Children's home run by Chillington Close Ltd

Inspection report for children’s home: 2797414 1 Registered provider: Chillington Close Ltd

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is privately owned. The home and manager registered with Ofsted in September 2024. The home provides care for up to three children with social and emotional difficulties.

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Information about this children’s home

Only one child has lived in the home since it was registered.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2797414 2

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Overall experiences and progress of children and young people: good

At the time of inspection, one child is living at the home. Managers undertook effective planning in advance of the move. The child moved in sooner than had been initially planned. However, staff supported the child well under stressful circumstances. This helped reduced the child’s anxieties at this time.

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Overall experiences and progress of children and young people: good

The home provides a pleasant and comfortable environment for children. It is decorated to a high standard and the child’s bedroom is personalised. The child is regularly consulted about how the home looks and what changes they would like. This helps increase the feelings of belonging.

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Overall experiences and progress of children and young people: good

Staff provide good-quality care, which is informed by therapeutic and research-based practices. This is supported by the therapeutic team, whose members provide support to staff directly and the child if they consent. This has encouraged the child to build positive and trusting relationships with staff and ensure that their needs are being met.

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Overall experiences and progress of children and young people: good

Staff strongly promote education, and this is a particular strength. The child is in full time education. However, this is an area of struggle for them. The registered manager has advocated well for the child to ensure that their educational needs are met both at home and school. Staff have worked creatively with the child’s school to ensure this. The school fed back that staff go ‘above and beyond’ in supporting the child with their education and that the child is now making ‘significant progress’ since living at the home.

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Overall experiences and progress of children and young people: good

Staff ensure that the child’s health needs are met. This includes advocating strongly for the child with external professionals. Since living in the home, the child has been able to have previously delayed assessments completed to ensure their health needs can be met appropriately. This is unlikely to have happened without the strong advocacy and support from the home and has helped to ensure that the child has remained healthy.

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Overall experiences and progress of children and young people: good

Staff understand the importance of meeting children’s diversity needs. They supported the child to explore and understand their race, culture and heritage, which has had a positive impact on them.

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Overall experiences and progress of children and young people: good

The child’s voice is gathered in a variety of ways and informs all aspects of their care. Staff work creatively to ensure that their wishes and feelings are gained consistently, and this supports the child to sustain their positive relationships with staff.

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How well children and young people are helped and protected: good

Staff have a clear understanding of the child’s needs. Individual care and support plans are regularly updated and incorporate therapeutic strategies, which are provided by the therapy team. The child is supported to be a part of their care planning and participate Inspection report for children’s home: 2797414 3 in their meetings and reviews. As a result, they feel involved and valued and have a clear understanding of their care and the progress that they are making.

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How well children and young people are helped and protected: good

The registered manager produces risk assessments and creates individualised support plans for the child. They regularly review these plans to ensure they meet the child’s needs and support staff in keeping children safe. Staff are knowledgeable about identified risks for the child and provide consistent therapeutic support.

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How well children and young people are helped and protected: good

When incidents occur, staff manage these well. Staff provide clear and consistent boundaries to the child that support feelings of safety. The members of the management team undertake good analysis of incidents, and this identifies learning to further develop staff and their ability to provide good levels of care.

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How well children and young people are helped and protected: good

The child is supported well by staff to take age-appropriate risks, which furthers their own learning and supports their independence skills. Supporting children to understand risks allows them to learn crucial skills in readiness for independent living.

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How well children and young people are helped and protected: good

There has been one new staff member join the home. Managers have robust recruitment systems in place. This ensures that children experience safe care.

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The effectiveness of leaders and managers: good

The registered manager is experienced and enthusiastic about the high level of care children receive at the home. She is well supported by a deputy manager and the responsible individual. All share the same ethos and values, which supports the good and consistent care that children receive.

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The effectiveness of leaders and managers: good

Managers have robust monitoring and reviewing systems in place. These provided a clear focus on learning and development across all areas for staff, which is in line with the home’s therapeutic model of practice. Child-centred decisions are made by the registered manager due to this oversight and learning gained from it.

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The effectiveness of leaders and managers: good

Staff are positive about working in the home. They feel well supported by the managers. The management team promotes development opportunities for all staff. Staff also have regular supervisions, which are reflective and individualised.

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The effectiveness of leaders and managers: good

When concerns have been raised about members of staff, the registered manager has robustly investigated these to ensure that children are effectively safeguarded, and to identify areas for development of staff.

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The effectiveness of leaders and managers: good

Team meetings are a strength within the home. The child plans are discussed regularly and staff undertake presentations on specific theories or research to further the development of the team. This improves the care that staff provide.

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The effectiveness of leaders and managers: good

Staff and the registered manager have excellent relationships with partner agencies. The child’s social worker said that there is good communication between them and partner agencies, and that staff have ‘bent over backwards’ to support the child. Effective Inspection report for children’s home: 2797414 4 partnership working contributes to the proficient level of care that children receive in all aspects of their lives.

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The effectiveness of leaders and managers: good

The registered manager has a good understanding of the home’s development needs and is clear on how to achieve these. Managers ensure that children’s views are gathered and are included in these improvement plans so that they are kept at the centre of practice.

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The effectiveness of leaders and managers: good

No requirements or recommendations have been made. Inspection report for children’s home: 2797414 5

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2797414 6

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Children’s home details

Registered provider: Chillington Close Ltd

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Children’s home details

Registered provider address: 15 Heritage Park, Hayes Way, Cannock WS11 7LT

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Inspector

Hayley Booth, Social Care Inspector Inspection report for children’s home: 2797414 7 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked-after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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