The London City Care and Support Services Limited

Inspection report for supported accommodation provider - monitoring visit: The London City Care and Support Services Limited The London City Care and Support Services Limited

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Registered provider: The London City Care and Support Services Limited

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Inspected under the social care common inspection framework

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provider

The London City Care and Support Services Limited registered with Ofsted on 16 August 2023 to provide non-ring-fenced supported accommodation.

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provider

At the time of registration, the provider had two properties offering supported accommodation for up to 10 children. At the time of this visit, the provider had five properties registered as open, offering supported accommodation for up to 20 children.

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provider

This monitoring visit was announced approximately one hour in advance to the nominated individual. On the day of this visit, the provider has 11 children accommodated across their premises.

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provider

Since the monitoring visit on 5 December 2024, the proposed registered service manager has been registered with Ofsted.

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provider

The inspector visited two properties and spoke with the registered service manager, one house manager, one office manager and one child.

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This monitoring visit

This visit was arranged to review the provider’s compliance with three compliance notices that were issued on 12 December 2024. Inspection report for supported accommodation provider - monitoring visit: The London City Care and Support Services Limited The registered service manager has taken positive steps to address the concerns outlined in the three compliance notices, and the leaders and managers are making progress to ensure that the support offered meets the needs of individual children.

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This monitoring visit

The inspector examined two new employee recruitment files and found that both contained the information required in regulation. When necessary, new staff are appropriately supervised pending receipt of any outstanding recruitment information. This helps keep children safe. This compliance notice is met.

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This monitoring visit

The inspector reviewed the staff rotas, to ensure that there is suitable staffing levels in all premises as described in the statement of purpose. The inspector found that the staff rotas reflect the providers agreed staff working patterns. Staff rotas show that there is always at least one member of staff on shift in each of the premises to help and support the children. This helps ensure that children have access to help and support in the event of an emergency. This compliance notice is met.

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This monitoring visit

The inspector sampled children’s files. The inspector found that each child now has a generic support plan. However, the plans are not individual to each child. Children’s support plans do not contain relevant information relating to each child’s particular needs and individual circumstances, and the plans are not up to date. Children are not consulted about their support plans. This compliance notice is not met.

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This monitoring visit

Ofsted will continue to monitor this provider. Inspection report for supported accommodation provider - monitoring visit: The London City Care and Support Services Limited

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Supported Accommodation (England) Regulations 2023 and the ‘Guide to the Supported Accommodation Regulations, including Quality Standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

*The support standard is that children receive individual and tailored support that meets their needs.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that plans for support are based on initial referral information, are meaningful and are created in full consultation with the child, taking account of relevant plans for the child;

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Requirement Due date

ensure that every child accommodated has a relevant support plan that takes into account relevant plans for the child and they are created in consultation with the child.

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Requirement Due date

keep the child’s support under review, taking into consideration the plans for support, and relevant plans, to ensure that the child’s needs continue to be met and that the child is kept safe; (Regulation (7) (1) (2)(b)(c))

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Requirement Due date

In particular, the registered person must ensure that each child has an accurate support plan in place that reflects their individual needs, including known risks, and that these support plans are kept up to date and are reflective of the current circumstances for each child 11 April 2025

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Requirement Due date

*These requirements are subject to a compliance notice.

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Information about this inspection

The purpose of this visit was to ensure that the supported accommodation provider was complying with regulation.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for supported accommodation provider - monitoring visit: The London City Care and Support Services Limited

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Supported accommodation provider details

Registered provider: The London City Care and Support Services Limited

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Supported accommodation provider details

Registered service manager: Debonico Brandy-Williams

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Inspector

Victoria Jones, Social Care Inspector Inspection report for supported accommodation provider - monitoring visit: The London City Care and Support Services Limited to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked-after children, safeguarding and child protection.

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Inspector

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Inspector

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