Children's home run by Sunrise Hill Care North Ltd

Assurance inspection report for children’s home: 2718094 1 Registered provider: Sunrise Hill Care Ltd

p.1

Inspected under the social care common inspection framework

p.1

Information about this children’s home

This home is privately run and provides care for up to six children who experience social and emotional difficulties.

p.1

Information about this children’s home

At the time of this inspection, three children were living at the home.

p.1

Information about this children’s home

The registered manager left in March 2024. A new manager started at the home in April 2024 and registered with Ofsted in September 2024.

p.1

Inspection date: 23 January 2025

Enforcement action since last inspection: none

p.1

Information about this inspection

At this inspection, the inspector evaluated:

p.1

Information about this inspection

 the care of children  the safety of children  the effectiveness of leaders and managers. The inspector has looked closely at the experiences and progress of children, using the social care common inspection framework. This assurance inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Assurance inspection report for children’s home: 2718094 2

p.1

Findings from the inspection

We did not identify any serious or widespread concerns in relation to the care or protection of children at this assurance inspection.

p.2

Findings from the inspection

Since the last full inspection, five children have moved out of the home. At the point of this assurance inspection, three children were living at the home.

p.2

Findings from the inspection

The registered manager implemented an action plan to address the shortfalls that were raised at the last inspection.

p.2

Findings from the inspection

The home has experienced a period of instability, which has led to a significant rise in serious incidents. The staff have often needed the support of the police to manage these incidents.

p.2

Findings from the inspection

The registered manager and staff have not always been effective in mitigating risks relating to children’s vulnerabilities or supporting their progress.

p.2

Findings from the inspection

Although there is an established team of staff who know the children and understand their needs, there is a continuous need for staff to strengthen their relationships with the children.

p.2

Findings from the inspection

Allegations are managed effectively, with the registered manager consulting the local authority designated officer whenever allegations are made. The registered manager ensures that investigations are carried out and that children are supported throughout this process.

p.2

Findings from the inspection

Staff receive mandatory training, including intervention training, to help them manage incidents. However, staff lack reflection in understanding the importance of relationships when managing children’s behaviour.

p.2

Findings from the inspection

The registered manager is child centred and consistently maintains oversight of incidents. However, the registered manager does not always provide a comprehensive review of safeguarding incidents or ensure that all details of these incidents are reported to the regulator.

p.2

Findings from the inspection

The home environment is excellent. The home is well maintained, and the staff work hard to make it a comfortable and homely environment. The garden has been redesigned and is a pleasant outside space for children.

p.2

Findings from the inspection

The registered manager provides good support to the staff team and organises regular team meetings. Staff receive regular supervision, which offers opportunities to discuss their learning and development needs and review their practice.

p.2

Findings from the inspection

Children have lots of opportunities to enjoy their time living at the home. They take part in a range of activities, including going to the cinema, having meals out and going on trips to central London. Assurance inspection report for children’s home: 2718094 3

p.2

Inspection date Inspection type Inspection judgement

12/08/2024 Full Good 18/10/2023 Full Good Assurance inspection report for children’s home: 2718094 4

p.3

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

p.4

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

p.4

Requirement Due date

meet each child’s behavioural and emotional needs, as set out in the child’s relevant plans;

p.4

Requirement Due date

help each child to develop socially aware behaviour;

p.4

Requirement Due date

encourage each child to take responsibility for the child’s behaviour, in accordance with the child’s age and understanding;

p.4

Requirement Due date

help each child to develop and practise skills to resolve conflicts positively and without harm to anyone;

p.4

Requirement Due date

communicate to each child expectations about the child’s behaviour and ensure that the child understands those expectations in accordance with the child’s age and understanding;

p.4

Requirement Due date

de-escalate confrontations with or between children, or potentially violent behaviour by children. (Regulation 11 (2)(a)(i)(ii)(iii)(iv)(v)(xi))

p.4

Requirement Due date

In particular, the leadership and management team must ensure that staff develop positive relationships to be able to support children when they are in crisis. 28 February 2025

p.4

Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

p.4

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

p.4

Requirement Due date

that staff— 28 February 2025 Assurance inspection report for children’s home: 2718094 5 assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

p.4

Requirement Due date

help each child to understand how to keep safe;

p.5

Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

p.5

Requirement Due date

manage relationships between children to prevent them from harming each other;

p.5

Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare. (Regulation 12 (2)(a)(i)(ii)(iii)(iv)(vi))

p.5

Requirement Due date

In particular, the leadership and management team must ensure that staff understand their vulnerabilities and the associated risk.

p.5

Recommendation

 The registered person should notify Ofsted and other relevant persons if one of the situations specified in regulation 40 (4)(a)-(d) occurs, or if there is an incident relating to the protection, safeguarding or welfare of a child living in the home which the registered person considers to be serious. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 63, paragraph 14.10) Assurance inspection report for children’s home: 2718094 6

p.5

Children’s home details

Registered provider: Sunrise Hill Care Ltd

p.6

Children’s home details

Registered provider address: 180 Muswell Hill Road, London N10 3NG

p.6

Children’s home details

Responsible individual: Stellakis Miltiadous

p.6

Inspector

Helen Daniel, Social Care Inspector Assurance inspection report for children’s home: 2718094 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

p.6

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk .

p.7

Inspector

You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.7

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.7

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.7