Children's Home run by Pinnacle Care Provisions Ltd in Lancashire

Inspection report for children’s home - monitoring visit: 2653112 1 Registered provider: Pinnacle Care Provisions Ltd

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Inspected under the social care common inspection framework

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Information about this children’s home

The home is operated by a private organisation. It provides care for up to three children who may experience social and emotional difficulties.

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Information about this children’s home

At the time of this visit, the home’s registration was suspended. Therefore, no children were living in the home.

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Information about this children’s home

The manager registered with Ofsted in May 2023.

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This monitoring visit

This home was judged inadequate on 25 October 2024. Inspectors identified serious concerns in relation to staff safeguarding practices and poor and ineffective leadership and management arrangements. Following the inspection, a notice to suspend the home’s registration was issued along with compliance notices under Regulation 12 (the protection of children standard) and Regulation 13 (the leadership and management standard).

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This monitoring visit

A monitoring visit was carried out on 17 December 2024. Following this visit, Ofsted issued further compliance notices under regulations 12 and 13. The notice to suspend the home’s registration remained in place.

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This monitoring visit

The purpose of this visit was to monitor the suspension notice and review the action taken by the provider to meet the compliance notices. Ofsted found that the provider has complied with the suspension notice.

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This monitoring visit

Managers have reflected on children’s experiences living in this home and identified lessons learned to improve practice. Staff have accessed a range of training and learning. Managers have tested staff’s understanding of their safeguarding Inspection report for children’s home - monitoring visit: 2653112 2 responsibilities, using reflection and scenario-based questions. As a result, staff understand their safeguarding roles and responsibilities and are aware of the appropriate action to take to keep children safe in line with safeguarding processes and procedures.

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This monitoring visit

Changes have been made to the deputy managers’ roles to increase management presence in the home and management oversight of staff practice. Staff enjoy working in this home and feel supported by managers.

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This monitoring visit

The provider has taken the necessary steps to ensure that the compliance notice issued under regulation 12 is met.

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This monitoring visit

Developments have been made to the manager’s monitoring systems. For example, the manager has introduced new auditing tools. The manager has introduced new processes to ensure that there is management oversight of the quality of care that children receive.

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This monitoring visit

There are inconsistencies in respect of the leadership and management arrangements at the home. Leaders’ and managers’ roles and responsibilities are unclear and not embedded into practice. This does not ensure that staff understand who they should escalate concerns to about children’s safety.

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This monitoring visit

Communication between leaders and managers is not effective. Therefore, decisions made by leaders in respect of the management arrangements are not always understood by the staff team.

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This monitoring visit

The responsible individual has expressed an intention to resign from his position. However, this has not yet happened. The responsible individual shared information with Ofsted about a private matter and there was a risk assessment in place to mitigate identified risks. The director informed the inspectors that this ended on 15 January 2025. However, Ofsted does not have assurances that the director has demonstrated sufficient curiosity around this matter before ending the risk assessment. This does not ensure that safe leadership arrangements are in place.

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This monitoring visit

The provider has made some attempts to meet the steps in the compliance notice issued under regulation 13. However, the provider has not demonstrated the necessary improvements to ensure that it is safe for children to live in this home. On 17 January 2024, a case review was held. A notice was issued to suspend the home’s registration, and a requirement was made under regulation 13.

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This monitoring visit

The requirements previously raised under regulations 8, 32 and 40 were not reviewed during this visit. For this reason, they are restated. Inspection report for children’s home - monitoring visit: 2653112 3

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Inspection date Inspection type Inspection judgement

01/10/2024 Full inadequate 29/11/2023 Full good 07/09/2022 Full requires improvement to be good 21/06/2022 Full inadequate Inspection report for children’s home - monitoring visit: 2653112 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires, and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose. (Regulation 13 (1)(a)(b) (2)(a))

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Requirement Due date

This specifically relates to the registered persons ensuring that there are safe, consistent, and effective management arrangements in place. 10 April 2025

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Requirement Due date

The education standard is that children make measurable progress towards achieving their educational potential and are helped to do so.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

help each child to achieve the child’s education and training targets, as recorded in the child’s relevant plans;

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Requirement Due date

support each child’s learning and development, including helping the child to develop independent study skills and, where appropriate, helping the child to complete independent study;

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Requirement Due date

promote opportunities for each child to learn informally; 10 April 2025 Inspection report for children’s home - monitoring visit: 2653112 5 help a child who is excluded from school, or who is of compulsory school age but not attending school, to access educational and training support throughout the period of exclusion or non-attendance and to return to school as soon as possible. (Regulation 8 (1) (2)(a)(i)(ii)(v)(viii))

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Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

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Requirement Due date

full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32 (1) (3)(d))

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Requirement Due date

This requirement is restated. 10 April 2025

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4)(e))

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Requirement Due date

This requirement is restated. 10 April 2025

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: 2653112 6

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Children’s home details

Registered provider: Pinnacle Care Provisions Ltd

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Children’s home details

Registered provider address: 399 Hollins Road, Oldham OL8 3BD

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Inspectors

Sally Griffiths, Social Care Inspector Nicola Rutherford, Social Care Inspector Inspection report for children’s home - monitoring visit: 2653112 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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