Children's home run by HAVEN CARE GROUP LIMITED

Inspection report for children’s home: 2785041 1 Registered provider: Haven Care Group Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is privately owned and provides care for up to three children with learning disabilities.

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Information about this children’s home

At the time of this inspection, one child was living at the home.

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Information about this children’s home

The service and the manager registered with Ofsted on 23 July 2024.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers outstanding

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2785041 2

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Overall experiences and progress of children and young people: good

The child receives good-quality care form staff who have developed strong and loving relationships with them. Staff understand the child’s needs extremely well, and they work well together to ensure consistency. The child said that staff are funny and are helpful when they are feeling sad.

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Overall experiences and progress of children and young people: good

The child is not currently enrolled in full-time education. However, there are alternative arrangements in place and the registered manager advocates strongly for the child to ensure a return to school. In the interim, staff positively encourage the child to succeed academically, and the child engages in this process.

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Overall experiences and progress of children and young people: good

The child’s wishes and feelings are at the core of staff practice. If any of the child’s requests cannot be granted, the reasons are clearly explained to them. The complaints process is easily accessible. If children make complaints, they are kept well informed throughout the process.

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Overall experiences and progress of children and young people: good

Children’s ‘wow’ moments are celebrated and captured in their memory book. Monthly reports are shared with parents and professionals, and these contain photos of the child’s positive experiences. As a result, memories are captured and shared with the child and their parents.

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Overall experiences and progress of children and young people: good

Staff support the child to spend time with their family. A parent said that the manager is proactive at arranging this and communicating with them.

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How well children and young people are helped and protected: good

Keeping the child safe is fundamental to staff practice. Good-quality training and support help staff to recognise and prevent potential risks. Staff are consistent in their responses when the child’s safety is a concern, using their nurturing and kind relationships with the child to good effect.

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How well children and young people are helped and protected: good

The child does not go missing from home. However, when risks increase, the registered manager ensures good communication and planning with other professionals.

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How well children and young people are helped and protected: good

There are clear plans and strategies that staff understand and adhere to. Staff educate the child about the impact of their behaviours and the vulnerabilities that they face. Staff involve other professionals, including the local police officer, to support this.

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How well children and young people are helped and protected: good

The use of physical intervention is rarely required. When it is used, it is always a last resort. The child and staff are always spoken to after any incidents and reflect on how to prevent such incidents reoccurring. Records of incidents are of a high quality and the child’s views are at the centre. Inspection report for children’s home: 2785041 3 There have been no safeguarding issues or allegations since the home opened. However, the registered manager has created strong links with other professionals. The child’s social worker has no concerns about the child’s safety.

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The effectiveness of leaders and managers: outstanding

The registered manager is passionate about children’s care. She has an ambitious vision for the future of the home and the child living there. Her transparent and honest approach has a positive impact on the staff team and the child. A positive culture and high expectations of staff lead to mutual respect. One staff member feels that the home is ‘like a family’ and said that they feel happy and excited to come to work.

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The effectiveness of leaders and managers: outstanding

The registered manager places great emphasis on employing the right staff who understand children and the impact of the trauma that they have experienced. She goes above and beyond to develop the staff team.

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The effectiveness of leaders and managers: outstanding

Staff are well supported and appropriately challenged during their supervision sessions and have clear developmental goals. The registered manager works hard to produce a range of creative learning tools, including safeguarding scenarios and other ‘tests’, to support staff practice. As a result, the registered manager understands staff’s strengths and encourages them to use their skills in their work. This approach helps staff to learn from each other and reflect on their practice.

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The effectiveness of leaders and managers: outstanding

The registered manager’s monitoring of incidents is outstanding. Her records are clear, detailed and effective and she ensures that staff respond appropriately. Furthermore, the registered manager explores innovative ideas from new research and applies them in everyday practice.

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The effectiveness of leaders and managers: outstanding

Staff training is excellent. If additional training is required to meet the child’s needs, this is provided. Inspection report for children’s home: 2785041 4

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2785041 5

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Children’s home details

Registered provider: Haven Care Group Limited

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Children’s home details

Registered provider address: Haven Care Group, Unit 6 Barberry Court, Parkway, Centrum One Hundred, Burton-on-Trent DE14 2UE

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Inspector

Sonata Brisley, Social Care Inspector Inspection report for children’s home: 2785041 6 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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