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Social care · Social care assurance visit

Children's home run by Nestlings Care BC Limited in Trafford

Inspected 17 Jan 2025 · URN SC473473

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Summary

No overall grade in this framework

Sally Mitchell (lead), Dawn Walker

What we read, and from where

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  • Group verified

    Nestlings Care BC Limited

  • Inspection date verified

    17 Jan 2025

  • Inspectors verified

    Dawn Walker, Sally Mitchell

  • Name on report verified

    SC473473

  • URN verified

    SC473473

Page 1 of 7
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

−50Criticalmore positive than 19% of reports of this type

In line with other reports of this type.

Praisesafeeffectivelyeffectiveimprovedclear
Criticismharmat risklimited

How the report reads, start to finish

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FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings23w−33
  • What needs to improve446w−45

Strengths

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No standout praise found.

Concerns

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No strong criticism found.

Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
7
Words of findings
469
about usual (typical 479)
Reading level
Hard
Flesch 48, typical 47
Average sentence
20 words
Next steps
5
typical 4
Hedged sentences
0%
“some”, “not always”, “most”…

Where the words go

Findings 2%What needs to improve 35%About the inspection 63%

Full report text

Assurance inspection report for children’s home: SC473473 1 SC473473

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Registered provider: Nestlings Care BC Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This is a specialist therapeutic and rehabilitative home for up to three children who may have mental health issues and who may pose a risk to themselves and to others.

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Information about this children’s home

There were three children living in the home at the time of the inspection.

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Information about this children’s home

The home is registered with Ofsted and the Care Quality Commission.

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Information about this children’s home

The manager is suitably experienced and has been registered since January 2024.

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Information about this children’s home

Enforcement action since last inspection: none

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Information about this inspection

At this inspection, the inspectors evaluated:

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Information about this inspection

 the care of children  the safety of children  the effectiveness of leaders and managers. Inspectors have looked closely at the experiences and progress of children, using the social care common inspection framework. This assurance inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Assurance inspection report for children’s home: SC473473 2

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Findings from the inspection

We did not identify any serious or widespread concerns in relation to the care or protection of children at this assurance inspection.

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Findings from the inspection

Children say that they are happy and feel safe within the home. They have positive experiences and feel secure, which is conducive to their well-being and development.

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Findings from the inspection

Staff promote time spent with family. Parents are pleased with the care that their children receive. One child’s parent spoke highly about the staff, who keep them well informed, and they praised the staff’s consistent approach, which has allowed their child to build positive relationships in the home.

p.2

Findings from the inspection

Observations of interactions between staff and children demonstrate positive relationships, where children appear comfortable and at ease. Staff show genuine care and attentiveness, responding to the children’s needs with empathy and understanding. This supportive environment encourages children to engage openly with staff, reinforcing their sense of belonging and security within the home.

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Findings from the inspection

During a significant incident, staff took action to help children to become safe. Their actions demonstrated an understanding of emergency protocols and a commitment to safeguarding. However, due to staffing levels, children were not fully protected from harm. This will be addressed through targeted training and revised procedures to enhance the staff’s ability to manage similar situations in the future effectively. The home’s leadership is proactive in implementing these changes to ensure continued high standards of care and safety.

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Findings from the inspection

Children and staff are given the opportunity to reflect on incidents. Staff debriefs are undertaken as a group, meaning they are not given the opportunity to raise any individual concerns. Also, details of times and staff involved in incidents are not fully captured.

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Findings from the inspection

Plans are in place to keep children safe and consider the risks and worries about the children. However, the plans do not consistently consider the nighttime routine for the children.

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Findings from the inspection

Managers and staff demonstrate a thorough understanding of the children in their care and show affection and care towards them. Some agency staff are used; however, these are subjected to checks equivalent to those for permanent staff. Agency staff are familiar to the children, ensuring continuity of care. This means children are cared for by staff who understand their individual needs. Assurance inspection report for children’s home: SC473473 3

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Inspection date Inspection type Inspection judgement

14/05/2024 Full Good 23/05/2023 Full Good 11/10/2022 Full Good 14/09/2021 Full Good Assurance inspection report for children’s home: SC473473 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

p.4

Requirement Due date

within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes—

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Requirement Due date

the name of the person who used the measure (“the user”), and of any other person present when the measure was used. (Regulation 35 (3)(a)(iv))

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Requirement Due date

In particular, the registered person must ensure that incidents are evaluated with scrutiny and that children are spoken to about the use of the measure, taking into consideration any possible learning outcomes that can be implemented in children’s risk management plans, or to support the development of staff. The times and names of people involved in incidents are being recorded on reports.

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Requirement Due date

Also, after an incident, debriefs must be carried out with staff individually. 14 February 2025

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. (Regulation 12 (1) (2)(a)(i)(b)) 14 February 2025 Assurance inspection report for children’s home: SC473473 5 In particular, the registered manager must ensure that all individual risk assessments and support plans for children contain clear and directive strategies relating to the nighttime care of children.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that the home has sufficient staff to provide care for each child;

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(d)(h))

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Requirement Due date

In particular, staffing ratios in the home must be assessed in line with the needs of the children.

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Requirement Due date

Also, the registered manager must ensure that they implement an effective monitoring system to ensure that there is an improved level of oversight and evaluation of significant events in the home. 14 February 2025 Assurance inspection report for children’s home: SC473473 6

p.5

Children’s home details

Registered provider: Nestlings Care BC Limited

p.6

Children’s home details

Registered provider address: 1 Derby Street, Suite 4, Leigh, Lancashire WN7 4PF

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Children’s home details

Responsible individual: Anthony Thompson

p.6

Inspectors

Sally Mitchell, Social Care Inspector Dawn Walker, Social Care Inspector Assurance inspection report for children’s home: SC473473 7 and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspectors

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk .

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Inspectors

You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Inspectors

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Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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