High Hopes Day Nursery

Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 13 December 2025, the provider notified us of an incident. The notification means that the provider met their legal responsibility as set out in the Statutory framework for the early years foundation stage to notify Ofsted of any significant event which is likely to affect the suitability of any person who cares for/is in regular contact with children on the premises. On 7 and 11 February 2025, we received concerns that the provider was not meeting requirements relating to Safeguarding policies and procedures; Staff:child ratios; Qualifications, training, support and skills; Suitable people; Safety and suitability of premises, environment and equipment and Information and record keeping.

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Summary of outcome

On 14 February 2025, we carried out a regulatory visit. We found the provider has safeguarding policies and procedures, these are in line with the guidance and procedures of the relevant local safeguarding partnerships. They also include the action to be taken when there are safeguarding concerns about a child and the action to be taken in the event of an allegation being made against a member of staff. Leaders are aware that they must report concerns about the welfare of children to their local authority children's social care team, in line with local reporting procedures. The provider ensures that staffing arrangements meet the ratio requirements for the total number of staff available to work directly with children. Staff are deployed effectively and children are well supervised. The provider has effective systems in place to ensure that staff looking after children are suitable. The provider has

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Summary of outcome

written risk assessments in place. These are shared with staff and inform their practice. Staff also carry out regular safety checks of the environment to ensure children are kept safe. We also found that the provider was not meeting some of the requirements and has taken action to put this right. The provider has strengthened their induction training to ensure that all staff receive training to help them understand their roles and responsibilities, with particular regard to the administration of medication. Staff have attended online training on medicines. The provider has revisited the medication policy with staff to ensure that they understand that medicine must only be administered to a child where written permission for that particular medicine has been obtained from the child's parent. The provider will be able to give parents further information about this.

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Summary of outcome

The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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