Children's home run by Sunrise Hill Care North Ltd

Inspection report for children’s home: 2593579 1 Registered provider: Sunrise Hill Care Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This privately run children’s home provides care for up to five children with social and emotional difficulties.

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Information about this children’s home

The manager registered with Ofsted in July 2023.

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Information about this children’s home

At the time of the inspection, there were five children living at the home.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 20 February 2024

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2593579 2

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Inspection date Inspection type Inspection judgement

20/02/2024 Full Good 07/02/2023 Full Good 16/06/2021 Full Good Inspection report for children’s home: 2593579 3

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Overall experiences and progress of children and young people: good

Children make good progress from their starting points. Staff are effective in building relationships with children, so they understand children’s needs, likes and dislikes. Children who move into the home are warmly welcomed, and this helps them to settle. Managers undertake detailed assessments and thoroughly consider whether children can safely live together. Children live in a stable home environment. They are safe and have good relationships with each other.

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Overall experiences and progress of children and young people: good

Children are cared for by a confident and experienced staff team, whose members know the children very well. Children like staff and they build trusting relationships over time. Staff use good, comprehensive care plans which guide them on how best to care for children. They effectively apply incentives and consequences to support children. This helps children learn about the routines of the home and gain their own personal achievements.

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Overall experiences and progress of children and young people: good

When children move from the home, this is well-planned and sensitively conducted. One child has moved to a sister home, where they are familiar with the staff team. Another child is preparing to move to semi-independent accommodation and is working with staff on a semi-independence plan that has helped them to develop important life skills, such as budgeting and cooking. Staff have supported the child to enrol on an employability course, to gain a college placement and explore part-time employment.

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Overall experiences and progress of children and young people: good

The manager and staff work closely with teachers and the virtual school and advocate for children who experience barriers to learning. One child attends college and has gained a certificate in plumbing. One child who lacked confidence due to multiple changes in school now has a mainstream placement. Staff support the child to improve their attendance and engage the child in meaningful online learning as part of their return to education. The leadership and management team has employed a support worker who is a qualified teacher, to further help children to engage in education.

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Overall experiences and progress of children and young people: good

Children participate in a variety of activities which stimulate their social skills and widen their interests. Children enjoy new and exciting experiences together and recently went on their first holiday abroad. They are now making plans with staff for further trips.

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Overall experiences and progress of children and young people: good

Staff ensure that children maintain their family relationships. They support children with their family time arrangements, including overnight visits.

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Overall experiences and progress of children and young people: good

Children’s views are respected, and this is reflected in children being willing and confident to express their views. Children confidently complain and staff ensure that children understand the outcome of their complaints.

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Overall experiences and progress of children and young people: good

The home is warm and welcoming, and staff take care to ensure that the home is maintained to a high standard. One child stated that they ‘did not want to leave the Inspection report for children’s home: 2593579 4 home as they were unlikely to find a home as nice as this’. Another child talked about their room being ‘really nice and at the top of the house’.

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How well children and young people are helped and protected: good

When incidents occur, they are managed confidently by leaders and staff. The use of physical intervention is rare as staff effectively de-escalate situations. Staff show their concern for children, and children know that staff care about them. Following incidents, debriefs and restoration takes place with children and staff. This ensures that children can express themselves, reflect and learn. The manager reviews incidents and provides clear guidance to staff that supports continual improvement in practice.

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How well children and young people are helped and protected: good

Staff understand the risks that children can be exposed to. Children’s risk assessments are detailed and kept up to date, so staff know how to respond. Staff use planned key- working sessions and informal discussions as an effective way of speaking with children about risks. They talk about a variety of topics, including keeping safe, anger management and life skills. Weekly targets are set and children receive feedback on their progress. This supports children’s continual learning and development. Key- working records do not always reflect the child’s voice, which is a missed opportunity to demonstrate how children’s views are valued and respected.

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How well children and young people are helped and protected: good

Staff have a good understanding of contextual safeguarding and the risks posed to children in the community. Staff manage these risks appropriately. The manager and deputy manager have worked at the home for several years. They know the community and their knowledge about effective specialist services is strong. This means that children are linked to support services without delay. Leaders and managers attend monthly meetings with community police. This has led to effective responses from the police when children are missing from home and there are concerns of exploitation. As a result, children are more settled. Missing-from-home incidents are less frequent and risks of exploitation have significantly reduced.

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How well children and young people are helped and protected: good

Staff undertake room searches only when required in response to specific concerns. Detailed records are kept and children are aware when and why these searches take place. Managers evaluate room search records to ensure they are appropriate. They use this as an opportunity to provide further strategies for staff to keep children safe.

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The effectiveness of leaders and managers: good

Leaders and managers are child focused, they are aspirational and they set high expectations for staff. The registered manager is a visual leader and supports staff to improve and develop their practice. Staff describe leaders and managers as encouraging, helpful, available and approachable. They enjoy working at the home and also feel supported by their colleagues. Children receive consistent care from a cohesive staff team. Inspection report for children’s home: 2593579 5 Staff receive a comprehensive induction and training programme to ensure that they have the skills to meet the needs of children living in the home. This includes specific training in areas such as child sexual exploitation and substance misuse.

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The effectiveness of leaders and managers: good

Managers encourage staff to professionally develop and seek further training opportunities. Staff benefit from purposeful reflective supervision. This and well-attended team meetings ensure that regular discussions occur about the progress of children, staff support, training and good practice.

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The effectiveness of leaders and managers: good

The manager and staff work effectively in partnership with professionals. Social workers and independent reviewing officers are well informed about children’s progress, as communication is good. The manager is a strong advocate for children and escalates concerns for children’s individual support needs with partner agencies. This has led to a good response when children need support with education or are at risk of harm.

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The effectiveness of leaders and managers: good

The manager refers allegations against staff to the local authority designated officer. Thorough investigations take place, and children are advised of outcomes in debrief meetings. Inspection report for children’s home: 2593579 6

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Recommendations

 The registered person should ensure staff reflect children’s views in key working records. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 22, paragraph 4.10)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2593579 7

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Children’s home details

Registered provider: Sunrise Hill Care Ltd

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Children’s home details

Registered provider address: 180 Muswell Hill Road, London N10 3NG

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Children’s home details

Responsible individual: Stellakis Miltiadous

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Inspector

Angela Reid, Social Care Inspector Inspection report for children’s home: 2593579 8 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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