Children's Home run by 360 Children’s Residential Services Limited in Devon

Assurance inspection report for children's home: 2731541 1 Registered provider: 360 Children’s Residential Services Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is operated by a private organisation and provides care for up to two children.

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Information about this children’s home

The home and the manager were registered in July 2023.

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Information about this children’s home

One child has lived in the home since October 2024. They were spoken to during the inspection.

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Inspection date: 7 January 2025

Judgement at last inspection: requires improvement to be good

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Inspection date: 7 January 2025

Enforcement action since last inspection: none

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Information about this inspection

At this inspection, the inspector evaluated:

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Information about this inspection

 the care of children  the safety of children  the effectiveness of leaders and managers. The inspector has looked closely at the experiences and progress of children, using the social care common inspection framework. This assurance inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Assurance inspection report for children's home: 2731541 2

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Findings from the inspection

We did not identify any serious or widespread concerns in relation to the care or protection of children at this assurance inspection.

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Findings from the inspection

Managers have implemented learning from previous experiences to inform appropriate decisions about children moving into the home.

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Findings from the inspection

It was not possible for the child to visit the home before their move, but detailed information about their needs was gathered before they moved in. This has helped to inform care approaches from the outset, which has supported the child to settle into their new home successfully.

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Findings from the inspection

Staff spend time with the child, which has helped positive relationships to develop. They participate in different activities with the child in and out of the home. Positive experiences are captured in photos and collated for the child to look back on. Staff arrange experiences for the child, such as going pumpkin picking and the child and staff wearing matching Christmas pyjamas, to support the child’s developing sense of belonging.

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Findings from the inspection

Staff ensure that daily care and support promote important life skills and healthy routines for the child. Activities, such as changing a car tyre, are included in their daily planner. They are regularly involved with household tasks, including cooking. They baked cheese scones extremely well and prepared homemade pizzas with staff during the inspection.

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Findings from the inspection

The child has a home tutor for their learning. There are plans for them to attend an education provision soon. Staff provide additional learning opportunities for the child, including completing maths and English worksheets. Staff create fun activities that focus on problem-solving skills, to maintain the child’s interest in learning.

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Findings from the inspection

Managers have invested time in staff to improve the quality of care provided. A consistent care approach is reinforced through staff supervision sessions and team meetings. The child’s support plan provides clear direction to staff to support the child’s needs effectively.

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Findings from the inspection

Staff use strategies to help calm the child at times of distress. However, not all incidents are reviewed by managers to ensure that responses are continually effective. During the inspection, the manager implemented changes to their recording system to increase their monitoring of all incidents.

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Findings from the inspection

Staff implement boundaries and strategies to keep the child safe. This includes boundaries relating to the child’s mobile phone use, restricted access to specific items in the home and supervision in the community. When the child self-harmed, staff responded to help the child effectively. However, there is no plan for the child Assurance inspection report for children's home: 2731541 3 to learn how to keep themselves safe and to reduce restrictions, to help them to move forward from their starting point.

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Findings from the inspection

On one occasion, staff failed to promptly report an allegation made by the child. Following this, managers acted swiftly and took appropriate action to safeguard the child. Learning has been implemented to improve safeguarding practice, in line with the home’s safeguarding policies. Managers implement appropriate responses, tailored to the level of concerns reported. However, the manager’s review of allegations is not always recorded to show the rationale for decisions made.

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Findings from the inspection

The independent person supports the home’s development through their visits. Managers respond positively to their recommendations and make changes to improve the care and experiences of the child and the management of the home. This includes taking action to improve incident reporting and recording.

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Findings from the inspection

Feedback from the child’s placing authority social worker is overwhelmingly positive about the care provided to the child. In addition, the child describes feeling helped by staff when times are difficult, and says they feel staff support them to be themselves. Their views indicate that they enjoy living in the home.

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Inspection date Inspection type Inspection judgement

30/07/2024 Full Requires improvement to be good 22/11/2023 Full Requires improvement to be good Assurance inspection report for children's home: 2731541 4

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Recommendations

 The registered person should ensure that they continually and actively assess the risks to the child and the arrangements in place to protect them. In particular, there should be a plan for the child to work towards that helps them to learn how to keep themselves safe and to reduce restrictions. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 42, paragraph 9.5)  The registered person should ensure that any allegations of harm or abuse are addressed in line with the home’s child protection policy. In particular, that the protocols in place for managers’ oversight of incidents are tightened and there is a clear record of the rationale for decisions made. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 44, paragraph 9.17) Assurance inspection report for children's home: 2731541 5

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Children’s home details

Registered provider: 360 Children’s Residential Services Limited

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Children’s home details

Registered provider address: 4 Minster Court, Tuscam Way, Camberley, Surrey GU15 3YY

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Children’s home details

Responsible individual: Richard Ellis-Tole

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Inspector

Louise Bacon, Social Care Inspector Assurance inspection report for children's home: 2731541 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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