Children's home run by New Horizons NW Limited

Inspection report for children’s home: 2567789 1 Registered provider: New Horizons (NW) Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is managed by a private provider. It offers care for up to two children who may experience social and emotional difficulties and/or have learning disabilities.

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Information about this children’s home

The manager registered with Ofsted in July 2023.

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Information about this children’s home

At the time of the inspection, two children were living in the home.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Date of last inspection: 19 September 2023

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outstanding

Overall judgement at last inspection: good

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outstanding

Enforcement action since last inspection: none Inspection report for children’s home: 2567789 2

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Inspection date Inspection type Inspection judgement

19/09/2023 Full Good 12/07/2022 Full Good 04/08/2021 Full Good Inspection report for children’s home: 2567789 3

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Overall experiences and progress of children and young people: outstanding

Both children spoke to the inspector about their experiences of living in the home.

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Overall experiences and progress of children and young people: outstanding

Children receive an exceptionally high standard of care from staff who know them well. The relationships that staff have nurtured with children enable children to thrive. As a result, children make exceptional progress in all areas of their lives and are supported to develop a strong sense of belonging in the home and positive sense of self.

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Overall experiences and progress of children and young people: outstanding

The home is welcoming and decorated to a high standard throughout. Children’s photos are proudly displayed on the walls in communal areas. Their bedrooms reflect their individual likes and interests. Children participate in well-structured meetings and their views are considered when making changes to areas of the home.

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Overall experiences and progress of children and young people: outstanding

Children’s education is prioritised. They receive tailored educational support, which enables them to make significant progress in their education. Attendance for all children has improved. Staff work collaboratively with schools to ensure that children receive the resources and encouragement they need to achieve their full potential.

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Overall experiences and progress of children and young people: outstanding

Staff work sensitively and creatively to support children to process their care experiences in a safe and constructive manner. Staff benefit from relevant training and clinical guidance, which equips them with the skills to address the complex emotional needs of children. The collaboration with one child’s school enhanced the therapeutic support available to them and enabled them to work through their sense of self in a safe manner.

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Overall experiences and progress of children and young people: outstanding

Children are creatively helped to develop skills in preparation for becoming more independent. Staff encourage children to take on responsibilities and develop life skills, which helps to prepare them for a successful transition into adulthood.

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Overall experiences and progress of children and young people: outstanding

Staff consistently empower children to embrace their unique identities. Diversity is celebrated, and individuality is respected. This inclusive approach strengthens children’s self-esteem and confidence.

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Overall experiences and progress of children and young people: outstanding

Children’s experiences are significantly enhanced when living in the home. There has been notable progress in their social skills and the breadth of their experiences outside the home. Structured support encourages children to explore new opportunities, build relationships, and develop confidence in social settings.

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How well children and young people are helped and protected: outstanding

Children are supported to develop extremely positive, caring and trusting relationships with staff. These relationships underpin highly effective safeguarding practices in the home and provide children with a strong sense of safety and security. Inspection report for children’s home: 2567789 4 Staff talk to children sensitively about issues that are affecting them. These issues include friendships, relationships, self-harm, identity and emotions. Children are empowered to develop their own sense of identity and express their views.

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How well children and young people are helped and protected: outstanding

The manager ensures that the training provided for staff is specific to the children’s needs. As a result, staff have an exceptional understanding of children’s risks and how best to respond when they are in crisis. Professionals say that staff are not averse to risk and manage risk well.

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How well children and young people are helped and protected: outstanding

Children’s views are considered in every aspect of their care. The manager and staff consult with children on child-focused behaviour support plans and calmness routines. This enables children to reflect on difficulties and learn to identify triggers and coping techniques.

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How well children and young people are helped and protected: outstanding

The use of physical intervention in the home has significantly reduced. The manager and staff use research to inform discussions with children to help them explore and understand issues that affect their daily lives. They also provide them with alternative ways of managing stressful situations.

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How well children and young people are helped and protected: outstanding

The manager collaborates with professionals to ensure that children can access the therapy they need. This focused support has been instrumental in helping children to process and understand their past trauma and in aiding their emotional healing.

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How well children and young people are helped and protected: outstanding

Leaders and managers ensure that they follow safer recruitment procedures. This ensures that staff are fully checked before they provide care to children.

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The effectiveness of leaders and managers: outstanding

The home’s manager is highly motivated and ambitious in his vision for children. He has high expectations of staff and is committed to improving outcomes for children.

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The effectiveness of leaders and managers: outstanding

The manager has an exceptional understanding of the team’s strengths and areas for development. Team development is strongly promoted. Each staff member has a personal development plan that highlights their strengths and includes clear actions for training and development. Development sessions support the individual needs of staff and are carried out on a regular basis.

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The effectiveness of leaders and managers: outstanding

Staff receive high-quality, regular supervision from the manager. Supervision sessions have a strong focus on outcomes for children. They are reflective and detailed with clear actions set. Staff have high praise for the support and development they receive from the manager.

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The effectiveness of leaders and managers: outstanding

Management oversight of practice in the home is exceptionally strong. The manager completes monthly audit reports with clear actions for the upcoming month to consistently drive and improve practice. Inspection report for children’s home: 2567789 5 The manager is creative in his approach to supporting outcomes for children and how research is used to influence practice. Staff and the manager reflect on research and training in team meetings. This empowers staff to use what they have learned in their discussions with children and speak to children about what works best for them.

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The effectiveness of leaders and managers: outstanding

Professionals are highly complimentary about communication from the team and say that they are regularly consulted about the care children receive. This ensures that children receive consistent care and are supported to achieve their potential.

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The effectiveness of leaders and managers: outstanding

No requirements or recommendations were made at this inspection. Inspection report for children’s home: 2567789 6

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2567789 7

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Children’s home details

Registered provider: New Horizons (NW) Limited

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Children’s home details

Registered provider address: Units 17 and 18, Navigation Business Village, Navigation Way, Ashton-on-Ribble, Preston PR2 2YP

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Children’s home details

Responsible individual: Natalie Waterhouse

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Inspectors

Colin Jones, Social Care Inspector Renee Sims, Social Care Inspector Inspection report for children’s home: 2567789 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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