Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report for children’s home: SC456795 1 SC456795

p.1

Registered provider: Cambian Childcare Limited

p.1

Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

This home is owned and run by a private provider.

p.1

Information about this children’s home

It is registered to care for one child with social and emotional difficulties.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

good

How well children and young people are helped and protected good

p.1

good

The effectiveness of leaders and managers requires improvement to be good

p.1

good

The children’s home provides effective services that meet the requirements for good.

p.1

good

Date of last inspection: 23 November 2022

p.1

good

Overall judgement at last inspection: requires improvement to be good

p.1

good

Enforcement action since last inspection: none Inspection report for children’s home: SC456795 2

p.1

Inspection date Inspection type Inspection judgement

23/11/2022 Full Requires improvement to be good 02/02/2022 Full Good 03/10/2019 Full Requires improvement to be good 27/11/2018 Full Outstanding Inspection report for children’s home: SC456795 3

p.2

Overall experiences and progress of children and young people: good

There is one child living in the home. The child recently moved into the home. The child has developed positive relationships with the staff team. They said the home ‘is the best care home I have lived in.’

p.3

Overall experiences and progress of children and young people: good

The child met the staff team before they moved into the home. This helped the child settle into living in the home. They talked to staff about their interests and activities that they enjoy. Staff supported the child to continue to attend these activities, for example going to the gym. This made the child feel listened to and valued.

p.3

Overall experiences and progress of children and young people: good

Staff support the child to attend education, where they are making progress. Staff understand any barriers to children attending education. They are proactive and liaise with professionals to ensure that the child receives the relevant support to meet their educational needs. The manager and staff also ensure that there is informal learning in place via an education mentor. This supports the child to achieve their academic goals.

p.3

Overall experiences and progress of children and young people: good

There are clear health plans in place for the child. The child is registered with universal health services. Staff are aware of the child’s development and health needs. Staff complete training to improve their caring practices. When the child is reluctant to accept specialist interventions, such as psychological input and substance misuse support, staff use information from professionals to provide specialist guidance on how to support the child.

p.3

Overall experiences and progress of children and young people: good

Staff support the child to spend time with their family, despite the distance between the home and the child’s hometown. Staff communicate well with the child’s parents. This helps the child to maintain positive relationships, and the child was able to go on holiday with their family.

p.3

Overall experiences and progress of children and young people: good

Professionals and family members who were spoken to as part of the inspection are positive about the manager and staff. Professionals describe positive care, and that staff are helping the child to make progress.

p.3

How well children and young people are helped and protected: good

Staff understand the child’s risks and vulnerabilities and work together as a team to keep children safe. During the inspection, there was an ongoing incident in relation to the child. The inspector observed effective safeguarding practice to keep the child safe.

p.3

How well children and young people are helped and protected: good

Staff help the child to understand the risks they may be exposed to when they are out in the community. Staff talk to the child about the risks associated with substance misuse. Staff complete regular key-work sessions that help the child learn Inspection report for children’s home: SC456795 4 about the risks they may face. This supports the child’s understanding in line with their needs.

p.3

How well children and young people are helped and protected: good

The child’s risk assessments and behaviour support plans include strategies and interventions for staff to follow in practice. The child’s risk assessments and behaviour support plans include information from specialised assessments. This means that staff have all relevant information to support the child in line with their level of understanding.

p.4

How well children and young people are helped and protected: good

Incidents of the child being missing from home have reduced since they have lived in the home. When incidents do occur, staff look for the child and work with other professionals to try and find them.

p.4

How well children and young people are helped and protected: good

There are door alarms in place. The child is aware of these and understands they are in place to keep them safe.

p.4

How well children and young people are helped and protected: good

Managers ensure that safe recruitment processes are in place. This means that the child is cared for by suitable adults.

p.4

good

There has been no registered manager in post since the home reopened in July 2024. There is an acting manager in post currently. However, she has not submitted her application to register with Ofsted. A requirement is made to address this shortfall. This has impacted on the overall judgement.

p.4

good

The responsible individual and the manager have oversight of the care provided to the child. They use monitoring tools to help them monitor the quality of care that staff provide for children. Records demonstrate how shortfalls are addressed and actioned. However, some of the child’s records do not include all relevant information in relation to the child. This is a missed opportunity for the manager and staff to demonstrate that they review all aspects of the child’s care to ensure that they are reaching their full potential.

p.4

good

Since the last visit, there have been changes to the staff team. Most staff are unqualified and do not have experience of working in residential care. However, the responsible individual and manager plan to upskill staff and provide all staff, including new staff, with specific training to meet the child’s needs.

p.4

good

Team meetings take place regularly. Staff can reflect on their practice and the child’s experiences and progress. This is helping them to identify if any improvements are required in the quality of care they provide for the child.

p.4

good

The manager completes training to the team in team meetings. This is in relation to different subjects relevant to the child. However, it is not always clear how this is effective in developing staff practice. Inspection report for children’s home: SC456795 5 Professionals are positive about their experiences working with the manager and staff. They describe communication as good and are complimentary about the progress the child is making. Inspection report for children’s home: SC456795 6

p.4

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

p.6

Requirement Due date

The registered provider must appoint a person to manage the children’s home if—

p.6

Requirement Due date

there is no registered manager in respect of the home.

p.6

Requirement Due date

If the registered provider appoints a person to manage the home, the registered provider must, without delay, give HMCI notice of—

p.6

Requirement Due date

the name of the person so appointed; and

p.6

Requirement Due date

the date on which the appointment takes effect. (Regulation 27 (1)(a) (2)(a)(b)) 10 February

p.6

Requirement Due date

The leadership and management standard is that the registered person enables, inspires, and leads a culture in relation to the children’s home that—

p.6

Requirement Due date

helps children aspire to fulfil their potential; and

p.6

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

p.6

Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(f))

p.6

Requirement Due date

This specifically relates to the manager ensuring that she records and reviews all aspects of the child’s care to make continuous improvements. 10 February Inspection report for children’s home: SC456795 7

p.6

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC456795 8

p.7

Children’s home details

Registered provider: Cambian Childcare Limited

p.8

Children’s home details

Registered provider address: Metropolitan House, 3 Darkes Lane, Potters Bar EN6 1AG

p.8

Inspector

Nicola Rutherford, Social Care Inspector Inspection report for children’s home: SC456795 9 and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.8

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.9

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.9

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.9