Playhub Day Nursery

Our reference 2791247/ 5877804

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Our reference 2791247/ 5877804

On 12 and 14 November 2024, we received concerns that the provider was not meeting requirements relating to safeguarding policies and procedures, children's safety and welfare, qualifications, training, support and skills, key person, food and drink and special educational needs.

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Our reference 2791247/ 5877804

On 20 November 2024, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have served a welfare requirements notice. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this. The provider is still registered with Ofsted.

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Actions needed by 11 December 2024:

n ensure the lead practitioner for safeguarding has the required knowledge and understanding to fulfil their role and responsibilities

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Actions needed by 11 December 2024:

n identify and address weaknesses in staff's practice and teaching

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Actions needed by 11 December 2024:

n implement an effective key-person system to ensure that all children's needs are met

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Actions needed by 11 December 2024:

n ensure there is a qualified person to lead and manage the provision as required

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Actions needed by 11 December 2024:

n ensure there is a named deputy to lead the provision in the absence of the manager

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Actions needed by 11 December 2024:

n develop staff's knowledge on how to identify and provide support for children who may have special educational needs and/or disabilities (SEND).

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Actions needed by 11 December 2024:

On 7 January 2025, we found the provider had met some of the safeguarding and welfare actions but not others. The provider had taken steps to improve the key-person arrangements at the setting. We also found that the designated safeguarding lead now understands what their role and responsibilities are. Supervision arrangements to tackle weaknesses in staff's practice and teaching have been established.

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Actions needed by 11 December 2024:

During the regulatory visit, we found new areas of concern. This means that the provider was not meeting other requirements as set out in the Statutory framework for the early years foundation stage. We have served another welfare requirements notice. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.

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Actions needed by 11 December 2024:

n ensure staff are inducted effectively to help them know what their role and responsibilities are

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Actions needed by 11 December 2024:

n improve the oversight of the provision to ensure safe and efficient running of the setting.

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Actions needed by 11 December 2024:

n ensure there is a qualified person to lead and manage the provision as required

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Actions needed by 11 December 2024:

n ensure there is a named deputy to lead the provision in the absence of the manager

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Actions needed by 11 December 2024:

n develop staff's knowledge and understanding of how to identify and provide support for children who may have special educational needs and/or disabilities (SEND) to help meet their needs.

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Actions needed by 11 December 2024:

We will monitor the provider's response to ensure the actions are successfully completed. The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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