Bright Horizons Southampton Day Nursery and Preschool

Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 15 November 2024, we received concerns that the provider was not meeting requirements relating to suitable people and supporting children with special educational needs and/or disabilities.

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Summary of outcome

On 17 December 2024, we carried out a regulatory visit. We found that the provider had failed to notify Ofsted of a significant event, which is a requirement of their registration. However, the provider demonstrates an increased understanding of things that must be notified to Ofsted. In addition, we found the provider was not meeting other requirements. We have issued actions for the provider to take. The provider will be able to give parents further information about this.

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Summary of outcome

n access support swiftly for children with special educational needs and/or disabilities, and ensure staff receive the support and guidance needed to ensure they meet children's individual needs consistently

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Summary of outcome

n ensure effective arrangements are in place for the supervision of all staff, that provides support, coaching and training and fosters a culture of continuous improvement n fully investigate and record all complaints in relation to the early years foundation stage requirements.

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Summary of outcome

On 16 January 2025, the provider responded to the actions set. We found that the provider has put sufficient arrangements in place to ensure children with special educational needs and/or disabilities receive the support needed to meet their individual needs. In addition, the provider has taken action to ensure supervision arrangements for staff are in place and supports staff to continually improve their personal effectiveness. Furthermore, the provider has ensured arrangements and process for responding to complaints is now in place.

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Summary of outcome

We are satisfied the provider has met the safeguarding and welfare actions raised. The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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