Vera Chilly Social Care

Inspection report for supported accommodation provider - monitoring visit: Vera Chilly Social Care 1 Vera Chilly Social Care

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Registered provider: Vera Chilly Consultancy Services Limited

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Inspected under the social care common inspection framework

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provider

Vera Chilly Consultancy Services Limited registered with Ofsted on 27 March 2024 to provide ring-fenced accommodation.

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provider

The same person holds the roles of registered service manager and nominated individual.

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provider

At the time of registration, the provider had one property offering supported accommodation for up to six children.

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provider

The monitoring visit was announced approximately one hour in advance. On the day of this visit, the provider had two properties offering supported accommodation for up to eight children. Two children from two different local authorities were placed with this provider.

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provider

The inspectors did not visit any properties. They spoke to the nominated individual/registered manager.

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This monitoring visit

Due to significant shortfalls in the leadership and management arrangements, a restriction of accommodation notice was imposed following a monitoring visit on 24 September 2024. This notice prevented the provider from accepting any new children into their premises. Three compliance notices, relating to the leadership and management arrangements, safe recruitment and tailored support to children, were also issued.

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This monitoring visit

A further monitoring visit was conducted on 28 October 2024. The provider had complied with the restriction of accommodation notice. However, they had failed to Inspection report for supported accommodation provider - monitoring visit: Vera Chilly Social Care 2 improve the leadership and management arrangements, safe recruitment practice and support plans for children.

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This monitoring visit

No children have moved into any premises since the restriction of accommodation notice was issued.

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This monitoring visit

This monitoring visit was carried out to monitor the registered person’s compliance with meeting the steps identified in the compliance notices, and to establish if the restriction of accommodation notice had been adhered to.

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This monitoring visit

The leadership and management arrangements have improved to ensure children receive support from staff who are recruited and trained appropriately. The training the staff have completed is recorded. Records show the provider’s mandatory training and the specialised training required to support the needs of children.

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This monitoring visit

Children’s safety is now being prioritised, with safe staff recruitment practice being implemented. Additional overseas police checks are being completed for those staff who have lived and worked in other countries.

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This monitoring visit

The registered person has yet to ensure that the children’s support plans accurately reflect the children’s current risks and support needs. This prevents staff from fully understanding the children’s current needs and the action they should take to support children to become safer. Inspection report for supported accommodation provider - monitoring visit: Vera Chilly Social Care 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Supported Accommodation (England) Regulations 2023 and the ‘Guide to the Supported Accommodation Regulations, including Quality Standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The support standard is that children receive individual and tailored support that meets their needs.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that plans for support are based on initial referral information, are meaningful and are created in full consultation with the child, taking account of relevant plans for the child;

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Requirement Due date

keep the child’s support under review, taking into consideration the plans for support, and relevant plans, to ensure that the child’s needs continue to be met and that the child is kept safe. (Regulation 7 (1) (2)(b)(c))

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Requirement Due date

In particular, the registered person must ensure that each child has an accurate support plan in place that reflects their individual needs, including known risks, and that these support plans are kept up to date and are reflective of the current risks for each child. 31 January 2025

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Information about this inspection

The purpose of this visit was to follow up information received by Ofsted and/or to ensure that the supported accommodation provider was complying with regulation.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for supported accommodation provider - monitoring visit: Vera Chilly Social Care 4

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Supported accommodation provider details

Registered provider: Vera Chilly Consultancy Services Limited

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Supported accommodation provider details

Registered service manager: Vera Nnadozie

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Inspectors

Clare Hannah, Social Care Inspector Rachel McIntyre, Social Care Inspector Inspection report for supported accommodation provider - monitoring visit: Vera Chilly Social Care 5 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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