Children's Home run by Horizon Care and Education Group Limited in Wiltshire

Inspection report for children's home: 2793174 1 Registered provider: Horizon Care and Education Group Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This is a new home which is owned and run by a private organisation. The home was registered with Ofsted on 6 September 2024. It provides care for up to four children. At the time of the inspection, one child was living in the home.

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Information about this children’s home

The registered manager has been in post since September 2024.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children's home: 2793174 2

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Overall experiences and progress of children and young people: good

The child living in the home has made good progress across a range of areas, including their education, relationships with staff and their ability to manage their emotions. Their sleep pattern and ability to meet their own hygiene needs have both significantly improved. Risks have reduced since the child has lived in the home.

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Overall experiences and progress of children and young people: good

Staff have helped the child to engage regularly in education. When external professionals have sought to reduce the child’s timetable, the registered manager has been creative in implementing support so that the child can continue to engage with school on a full-time basis.

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Overall experiences and progress of children and young people: good

The child has frequent opportunities to engage with fun activities, and said they have enjoyed going to theme parks and a trip on the Orient Express. The child is encouraged to pursue their interests and regularly goes horse-riding. There were carefully planned arrangements for Christmas which will make the child feel valued and cared for.

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Overall experiences and progress of children and young people: good

The child’s achievements are celebrated and highly praised. Staff speak affectionately of the child, and they ensure the child is central to decisions made. The child knows how to express their views and knows that their views are always considered. The child knows how to make a complaint. They feel safer because of living in the home and said they have close relationships with the whole staff team.

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Overall experiences and progress of children and young people: good

The child’s special guardians speak highly of the support they receive from the staff and the manager, and they feel that the child is well cared for by staff. They said that the manager and staff team could not do any more to support the child, and they were extremely pleased about the progress the child had made while living in the home.

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Overall experiences and progress of children and young people: good

The child’s move into the home was carefully planned and staff made videos to introduce themselves to the child. The child and their wider family were invited for introductory visits to help them develop relationships before moving in. This meant that the child’s move into the home was smooth and they felt supported and welcomed by staff.

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Overall experiences and progress of children and young people: good

The home is well decorated and has a homely feel throughout. The child has a say in the decorating of their room and is being supported to choose a colour for the walls.

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How well children and young people are helped and protected: good

When the child’s use of their mobile phone and the internet becomes a safety concern, this is appropriately responded to by staff, who use a caring and empathetic approach to support the child and help them reflect on their actions. When consequences are used, these are clearly explained to the child. They are used as an opportunity to do relevant work with the child to help them learn about safe relationships and online safety. Inspection report for children's home: 2793174 3 Regular key-work sessions are carried out with the child, aimed at developing their understanding of online risks to help them learn to keep themselves safe.

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How well children and young people are helped and protected: good

There have been some low-level incidents when the child has walked away from the home feeling upset. When this happens, staff follow them to ensure their safety, and to try to make sure they return to the home as soon as possible. The child is welcomed home and is supported to have reflective conversations with staff following these incidents.

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How well children and young people are helped and protected: good

When the child tries to harm themselves, staff use an empathetic approach. There is clear recording of these incidents demonstrating care and support of the child.

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How well children and young people are helped and protected: good

The registered manager attends regular meetings with external professionals. When needed, the registered manager has organised additional multi-agency meetings to discuss concerns. Important information is shared by the manager in safety planning meetings so that safety plans are holistic and contributed to by a range of professionals. Robust safety plans have contributed to the team being able to keep the child safe.

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The effectiveness of leaders and managers: good

The manager is enthusiastic about their role and knowledgeable about the child. They are committed to providing care of a high standard and leading a team that delivers good care. The registered manager is aware of the strengths and weaknesses of the home. There is a new staff team and they are continuing to learn about the child. The manager is present in the home to ensure that she can support the staff team. Leaders and managers have a good vision for the development of this home and a clear vision for what the child can achieve.

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The effectiveness of leaders and managers: good

Staff say that they are supported well. They are proud of the child’s achievements and what they achieve for the child as a close staff team. Staff feel that they have a voice and that leaders and managers listen to them.

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The effectiveness of leaders and managers: good

Social care and health professionals report very positively on the quality of care provided at the home. There is strong partnership working with most professionals, and most external agencies recognise the positive relationships that they have with the registered manager.

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The effectiveness of leaders and managers: good

Team meetings take place regularly with staff and important themes are discussed. Staff are encouraged to reflect and learn from incidents in the home. Supervisions are held regularly and include reflection and learning from incidents and ways that staff can develop their skills. External agencies have been invited to attend team meetings to help the staff learn about, and safely respond to, the child’s risks and behaviours.

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The effectiveness of leaders and managers: good

Staff undergo training which is specific to the child and underpins their day-to-day practice. The staff are knowledgeable and passionate about using the PACE (Playfulness, Acceptance, Curiosity and Empathy) model of care as a therapeutic approach and understand how to embed this in all aspects of their work. The caring, nurturing and Inspection report for children's home: 2793174 4 loving approach that staff use, and which the manager models in her own practice, has contributed to a reduction in significant incidents taking place and the child feeling safe and cared for.

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The effectiveness of leaders and managers: good

No requirements or recommendations were made following this inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: 2793174 5

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Children’s home details

Registered provider: Horizon Care and Education Group Limited

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Children’s home details

Registered provider address: Venture House, Prospect Business Park, 12 Prospect Park, Longford Road, Cannock, Staffordshire WS11 0LG

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Children’s home details

Registered manager: Kimberley Adcock-Coombs

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Inspector

Min Sims, Social Care Inspector Inspection report for children's home: 2793174 6 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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