Regal Residential Care Limited

Inspection report for supported accommodation provider - monitoring visit: Regal Residential Care Limited Regal Residential Care Limited

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Registered provider: Regal Residential Care limited

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Inspected under the social care common inspection framework

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provider

The supported accommodation is operated by a private provider in the north of England. The provider can accommodate up to two individuals in self-contained units where the accommodation is for the sole use of one person.

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provider

At the time of the monitoring visit, two looked-after children aged 16 or 17 were accommodated.

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provider

The service manager was registered with Ofsted in September 2024.

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This monitoring visit

Ofsted carried out this monitoring visit in response to concerns raised by a local authority about the service’s safeguarding practice, including the management of allegations against staff. The inspector visited the provider’s office and spoke to the registered service manager and a house leader.

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This monitoring visit

Leaders and managers do not consistently follow safeguarding procedures when a child makes a serious allegation against a member of staff. Staff are not clear about the process that they should follow in these circumstances. The manager does not review child protection polices to ensure that they are effective or share safeguarding information with relevant authorities without delay. This may place children at risk of harm across the service.

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This monitoring visit

Staff create individualised risk-management support plans for children. However, staff do not consistently update these plans. This means that some staff may not understand children’s current vulnerabilities or follow agreed strategies to support them. Inspection report for supported accommodation provider - monitoring visit: Regal Residential Care Limited Leaders and managers do not consistently report serious incidents to Ofsted, or within the required timescales. This means the regulator has no initial oversight of what action staff take to support children’s welfare.

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This monitoring visit

Leaders and managers do not ensure that staff are fully trained to meet children’s needs. This means that some staff do not have the right skills to respond to children effectively. As a result, staff do not consistently provide care to children in line with the home’s statement of purpose.

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This monitoring visit

Leaders and managers do not provide staff with regular supervision. This means that managers are unable to regularly review staff’s performance and development needs.

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This monitoring visit

Leaders and managers do not consistently follow the referrals process detailed in the statement of purpose. This means that some children whose needs cannot be met are accepted by the service. Inspection report for supported accommodation provider - monitoring visit: Regal Residential Care Limited

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Supported Accommodation (England) Regulations 2023 and the ‘Guide to the Supported Accommodation Regulations, including Quality Standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

*The protection standard is that children are enabled to feel safe and that their needs are met.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

prepare and implement child protection policies;

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Requirement Due date

are familiar and act in accordance with child protection policies;

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of abuse, neglect, exploitation or any other harm, and act to reduce such risk;

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Requirement Due date

ensure that the effectiveness of child protection policies is kept under review and ensure that, where appropriate, those policies are revised;

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Requirement Due date

work collaboratively with other professionals and agencies, and share information where relevant to keep children safe. (Regulation 5 (1) (2)(a)(i)(b)(c)(f)(i)(ii)(iv)) 28 January 2025

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Requirement Due date

*The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the supported accommodation undertaking that puts children first and prioritises their wellbeing and development. 28 January 2025 Inspection report for supported accommodation provider - monitoring visit: Regal Residential Care Limited In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the supported accommodation undertaking in a way that is consistent with the ethos, and delivers the outcomes set out in the undertaking’s statement of purpose;

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Requirement Due date

ensure that staff have the experience, qualifications and skills appropriate for the work that they are to perform;

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Requirement Due date

ensure that arrangements are in place to manage referrals of children to the supported accommodation undertaking and admissions of children to premises used as supported accommodation, including, where relevant, emergency referrals and admissions.

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Requirement Due date

ensure that arrangements are in place for the supervision, training and development of staff. (Regulation 4 (1) (2)(a)(b)(c)(f)(g))

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Requirement Due date

The registered person must notify the CIECSS and any relevant person without delay if—

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Requirement Due date

an incident requiring police involvement occurs in relation to a child and the registered person considers that incident to be serious

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Requirement Due date

there is an allegation of abuse against the supported accommodation undertaking or a person working for it

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious. (Regulation 27 (3)(b)(c)(f)) 28 January 2025

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Requirement Due date

The registered person must maintain records (“case records”) in relation to each child accommodated by the supported accommodation undertaking which—

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Requirement Due date

are kept up to date. (Regulation 24 (1)(b)) 28 January 2025

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Requirement Due date

*These requirements are subject to a compliance notice.

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Information about this inspection

Inspection report for supported accommodation provider - monitoring visit: Regal Residential Care Limited The purpose of this visit was to follow up information received by Ofsted and/or to ensure that the supported accommodation provider was complying with regulation.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for supported accommodation provider - monitoring visit: Regal Residential Care Limited

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Supported accommodation provider details

Registered provider: Regal Residential Care limited

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Supported accommodation provider details

Registered provider address: Anfield Business Centre, Suite 107, 58 Breckfield Road South, Liverpool L6 5DR

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Supported accommodation provider details

Registered service manager: Lindsey Vincent

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Inspector

Steve James, Social Care Inspector Inspection report for supported accommodation provider - monitoring visit: Regal Residential Care Limited to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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