Children's Home run by Parkview Care (Broadstairs) Limited in Cambridgeshire

Inspection report for children’s home - monitoring visit: 1274846 1 Parkview Care (Broadstairs) Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This privately run home offers care for up to six children who experience social and emotional difficulties.

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Information about this children’s home

At the time of this inspection, two children were living at the home.

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Information about this children’s home

The registered manager left in February 2024. A new manager began working at the home in August 2024. They are in the process of applying to register with Ofsted.

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This monitoring visit

This visit was undertaken to address specific concerns and allegations received by Ofsted.

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This monitoring visit

There are serious and widespread shortfalls in relation to safeguarding practice and leadership and management oversight.

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This monitoring visit

Ofsted was aware during this inspection that serious child protection allegations were being investigated by the appropriate authorities. While Ofsted does not have the power to investigate allegations of this kind, actions taken by the home in response to the allegations were considered alongside other evidence available at the time of the inspection to inform inspectors’ judgements.

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This monitoring visit

One child had moved from the home on the morning of this visit. Lack of effective partnership working with the placing local authority led to this child’s placement ending in an unplanned way. Staff from the home dropped the child off at the local authority offices.

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This monitoring visit

Staff do not always follow children’s risk assessments. One child’s risk assessment said that they should not have free time due to serious concerns of child Inspection report for children’s home - monitoring visit: 1274846 2 exploitation. Staff gave the child free time and money, and the child went missing for four days. The staff’s actions put the child at elevated and unnecessary risk.

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This monitoring visit

Staff have failed to work to the two-to-one staffing ratio. The agreed ratio is in place given the child’s needs and the risk to the child and others. Failure to adhere to the ratio, as evidenced in the home’s own records, has enabled the child to take a toaster to their bedroom and set a fire, to access unsuitable sites on the television and to leave the home without permission.

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This monitoring visit

Management reviews of significant incidents fail to identify shortfalls in staff practice. For example, when risk assessments and guidance concerning staffing ratios have not been followed, despite these shortfalls being evident in records.

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This monitoring visit

When leaders and managers have been made aware of and have identified shortfalls in staff practice, these practice concerns have not been adequately addressed in supervision sessions.

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This monitoring visit

Professionals said that they have not been kept updated in relation to incidents involving children. At the time of this visit, one professional was not aware of a significant incident for their child in relation to a youth offending order.

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This monitoring visit

Some of the issues identified by Ofsted at the time of this visit had already been identified by leaders and managers. They have a development plan, which has been shared with Ofsted, to support improvements in the management of the home. This development plan includes refresher training for staff and support for the manager.

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This monitoring visit

Staff have not always responded to safeguarding concerns in an appropriate way. Leaders and managers have booked all staff onto refresher training in safeguarding to support their knowledge. A staff member spoken with had a clear understanding of their safeguarding responsibilities and how to escalate concerns.

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This monitoring visit

Staff receive training that is specific to the children’s needs. When there are significant incidents in relation to a specific need, all staff are enrolled on relevant refresher training. For example, when there was an incident of self-harm requiring first aid, all staff were enrolled on refresher training in self-harm and first aid.

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This monitoring visit

Children know how to make a complaint and are supported to share their views. When children have made complaints, they feel that these are taken seriously by the manager. One child spoken with said that she likes the staff at the home.

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This monitoring visit

Managers and staff are supported by a psychotherapist, who attends team meetings to provide guidance to them on ways of working with the children. Staff have access to regular clinical supervision.

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Recent inspection history

Inspection report for children’s home - monitoring visit: 1274846 3

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Inspection date Inspection type Inspection judgement

10/09/2024 Full Good 19/12/2023 Full Good 20/06/2022 Full Good 01/03/2022 Interim Improved effectiveness Inspection report for children’s home - monitoring visit: 1274846 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

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Requirement Due date

*The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

ensure that staff work as a team where appropriate;

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Requirement Due date

ensure that the home’s workforce provides continuity of care to each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home; and

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(a)(b)(e)(f)(h)) 15 November 2024

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Requirement Due date

The registered person must ensure that all employees—

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Requirement Due date

receive practice-related supervision by a person with appropriate experience. (Regulation 33 (4)(b))

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Requirement Due date

In particular, ensure that staff supervision is used to address practice-related issues effectively and to improve staff practice. 15 November 2024 Inspection report for children’s home - monitoring visit: 1274846 5 *These requirements are subject of a compliance notice.

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Information about this inspection

The purpose of this visit was to review concerns raised to Ofsted and related practice.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: 1274846 6

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Children’s home details

Registered provider: Parkview Care (Broadstairs) Limited

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Children’s home details

Registered provider address: The Brentano Suite Solar House, 915 High Road, North Finchley, London N12 8QJ

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Inspector

Andrea Bounden, Social Care Inspector Inspection report for children’s home - monitoring visit: 1274846 7 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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