Blue Lily Lodge

Inspection report for residential family centre - monitoring visit: Blue Lily Lodge 1 Blue Lily Lodge

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Inspected under the social care common inspection framework

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Information about this residential family centre

The centre is privately owned and provides accommodation for up to four families.

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Information about this residential family centre

The centre has been suspended since 2 October 2024. No families were living at the centre at the time of the visit.

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Information about this residential family centre

There has been no registered manager in post since 20 September 2024.

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This monitoring visit

This visit was carried out to monitor compliance with enforcement action.

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This monitoring visit

Following a previous monitoring visit, Ofsted issued compliance notices under regulations 8, 12 and 15. The provider has taken sufficient action to comply with the notices. An urgent suspension notice was issued to the provider on 2 October 2024. The provider has complied with this notice.

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This monitoring visit

Senior leaders have shared all relevant information with the local authority designated officer (LADO) and other relevant safeguarding partners. Retrospective safeguarding notifications have been made to the regulator. One matter referred to the LADO has not yet concluded.

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This monitoring visit

Senior leaders have carried out a service-wide review during this period of suspension. All safeguarding incidents have been evaluated. Learning from this has been used to formulate an action plan, which has been shared with safeguarding partners. Relevant professionals have been informed of the findings from the learning review. Inspection report for residential family centre - monitoring visit: Blue Lily Lodge 2 The learning review has considered why signs of neglect were not recognised and sufficiently responded to. A focus of this has been on the quality of staff’s record- keeping. A revised safeguarding policy is now in place, which clearly outlines each person’s safeguarding roles and responsibilities. The indicators of neglect have been revisited with all staff through training exercises and supervision discussions. The introduction of a new safeguarding tracker tool will aid managers and senior leaders

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This monitoring visit

to have robust oversight of all safeguarding concerns.

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This monitoring visit

An interim manager has been employed at the centre. She is a qualified and experienced social worker, who crucially has previous experience of managing a residential family centre. While this is a temporary appointment, it has impacted positively on staff morale. Staff speak confidently about the wealth of experience and knowledge the new manager brings to the centre. The manager has prioritised developing staff’s skills in safeguarding and good record-keeping.

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This monitoring visit

A competency assessment of each staff member has been carried out to assess whether they can adequately safeguard children and families in their care. Each staff member now has an individual development plan. Upskilling exercises have been used individually and as a group to enhance staff’s learning. Additional training has been commissioned specifically for the residential family centre. Regular supervision discussions have taken place between managers and staff to embed and reflect on this learning.

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This monitoring visit

An audit of safe recruitment processes is now complete. All staff files have been checked by senior leaders. Identified gaps in recorded information have been rectified. Missing documents for staff members have been found and archived. This is no longer an area of shortfall in practice.

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This monitoring visit

While suspended, the provider has not been able to demonstrate progress against all the statutory requirements set at the full inspection. Therefore, these are restated and will be reviewed at the next inspection.

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This monitoring visit

As a result of this visit, enforcement action is considered complied with. Three compliance notices issued by Ofsted under regulations 8, 12 and 15 are considered met and the suspension notice has been lifted with effect from 22 November 2024. Inspection report for residential family centre - monitoring visit: Blue Lily Lodge 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Residential Family Centre Regulations 2002 and the national minimum standards. The registered person(s) must comply with the given timescales.

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Requirement Due date

The registered person shall ensure that there is, having regard to—

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Requirement Due date

the statement of purpose of the residential family centre, its size and the numbers and needs of its residents; and

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Requirement Due date

the need to safeguard and promote the health and welfare of residents,

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Requirement Due date

a sufficient number of suitably qualified, competent and experienced persons working for the residential family centre. (Regulation 15 (a)(b))

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Requirement Due date

The registered person must ensure that staff are suitably qualified, experienced and competent. Staff must record accurate and detailed information consistently to ensure that assessments of parents are accurate and evaluative. 31 January 2025

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Requirement Due date

The registered provider and the registered manager shall, having regard to the size of the residential family centre, the statement of purpose, and the number and needs of the residents, carry on or manage the centre (as the case may be) with sufficient care, competence and skill.

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Requirement Due date

an organisation, it shall ensure that the responsible individual undertakes;

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Requirement Due date

a partnership, it shall ensure that one of the partners undertakes, 31 January 2025 Inspection report for residential family centre - monitoring visit: Blue Lily Lodge 4 from time to time such training as is appropriate to ensure that he has the skills necessary for carrying on the residential family centre.

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Requirement Due date

The registered manager shall undertake from time to time such training as is appropriate to ensure that he has the skills necessary for managing the residential family centre. (Regulation 8 (1) (2)(a)(b)(c) (3))

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Requirement Due date

The registered person must ensure clear management oversight of incidents and patterns of concerns. Senior managers must respond to indicators that children are suffering or at risk of suffering significant harm. The provider must evaluate the competence and skill of all senior leaders once all matters have been fully investigated and concluded by the LADO.

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Requirement Due date

If, in relation to a residential family centre, any of the events listed in column 1 of the table in Schedule 5 takes place, the registered person shall without delay notify the persons indicated in respect of the event in column 2 of the table.

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Requirement Due date

The registered person shall without delay notify the parent accommodated in the residential family centre with a child of any significant incident affecting the child’s welfare unless to do so is not reasonably practicable or would place the child’s welfare at risk.

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Requirement Due date

Any notification made in accordance with this regulation which is given orally shall be confirmed in writing.

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Requirement Due date

References in column 1 of the table in Schedule 5 to a centre shall be construed as references to a residential family centre.

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Requirement Due date

References in column 2 of the table to a local authority shall be construed as references to the local authority in whose area the residential family centre is situated. (Regulation 26 (1) (2) (3) (4) (5)) 31 January 2025

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Requirement Due date

The registered person shall, before providing a family with accommodation in the residential family centre, or if that is not reasonably practicable, as soon as possible thereafter, draw up in consultation with the placing authority a written plan (in these Regulations referred to as “the placement plan”) setting out, in particular— 31 January 2025 Inspection report for residential family centre - monitoring visit: Blue Lily Lodge 5 an assessment of the risks, if any, which a resident at the residential family centre may present to their own health, safety and welfare or that of other residents or staff at the centre].

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Requirement Due date

The registered person shall keep under review and revise the placement plan as necessary. (Regulation 13 (1)(c) (2))

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Requirement Due date

The registered person must ensure that they have robust oversight of the parenting assessments at all stages of the assessment.

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Requirement Due date

This requirement was set at the last inspection and is restated.

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Requirement Due date

The registered person must ensure that conclusions or recommendations are made as a result of the assessment or monitoring and that—

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Requirement Due date

such conclusions or recommendations are objective and based on verifiable evidence; and

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Requirement Due date

the evidence on which they are based is capable of being presented in a manner that is clear, accessible and appropriate to the persons who will need to consider them. (Regulation 13A (4)(a)(b))

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Requirement Due date

The registered person must ensure that they have robust oversight of the parenting assessments at all stages of the assessment.

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Requirement Due date

This requirement was set at the last inspection and is restated. 31 January 2025

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Requirement Due date

The registered person shall make suitable arrangements to ensure that the residential family centre is conducted—

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Requirement Due date

in a manner which respects the privacy and dignity of residents; and

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Requirement Due date

with due regard to the sex, religious persuasion, racial origin, and cultural and linguistic background and any disability of residents. (Regulation 10 (3)(a)(b))

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Requirement Due date

The registered person must ensure that the individual needs of parents and their children are considered at all times. This 31 January 2025 Inspection report for residential family centre - monitoring visit: Blue Lily Lodge 6 includes ensuring that methods of communication are effective and consider parents’ health diagnoses.

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Requirement Due date

The registered person must ensure that careful planning is carried out in relation to new families moving in. This must include consideration of the needs of the families already living in the centre and ensuring that staff have the skills and experience to provide the required support.

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Requirement Due date

This requirement was set at the last inspection and is restated.

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Requirement Due date

The registered person shall maintain in respect of each family accommodated in the residential family centre a record which—

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Requirement Due date

includes the information, documents and other records specified in Schedule 3 relating to the members of the family;

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Requirement Due date

is kept up to date. (Regulation 19 (a)(b))

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Requirement Due date

The registered person must ensure that all records are detailed and kept up to date. The registered person must also ensure that incidents are reflected in daily logs. This is to ensure that the assessing social worker has access to accurate and detailed records. The registered person must ensure that final recommendations of parenting assessments are verifiable and evidence based.

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Requirement Due date

This requirement was set at the last inspection and is restated. 31 January 2025

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the residential family centre since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for residential family centre - monitoring visit: Blue Lily Lodge 7

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Residential family centre details

Registered provider: Bluefront Care Limited

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Residential family centre details

Registered provider address: Bluefront Care, Corby Enterprise Centre, London Road, Corby NN17 5EU

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Inspector

Rachael Sprigg, Social Care Inspector Inspection report for residential family centre - monitoring visit: Blue Lily Lodge 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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